AIB Insurance Omdömen 

Absolutely Outstanding Service from Ryan at AIB Insurance!

I honestly cannot praise Ryan at AIB Insurance highly enough! From start to finish, the level of service I received was absolutely exceptional.

Ryan went above and beyond to make the entire process straightforward, stress-free and enjoyable. He took the time to walk me through absolutely everything, explaining every detail clearly and professionally, and making sure I fully understood everything before moving forward.

What really stood out was his patience, genuine friendliness and outstanding customer service. At no point did I feel rushed or pressured. He made me feel like a valued customer rather than just another policy number.

Ryan is an absolute credit to AIB Insurance, and management should seriously recognise the fantastic job he does. If anyone deserves a pay rise, it’s him!

It’s rare these days to come across someone who genuinely takes so much pride in delivering exceptional service, but Ryan is a perfect example of how customer service SHOULD be done.

AIB Insurance should be extremely proud to have someone like Ryan representing their company.

11/10 service! I wouldn’t hesitate to recommend AIB Insurance, especially if you have the pleasure of dealing with Ryan.

Thank you again, Ryan. An absolute gentleman and a true professional!

– Charlie

Ryan is a fantastic representative of AiB, he goes above and beyond to help make the whole process a real pleasure (not usually associated with insurance) I recommend your company regularly to my fellow car weirdos

Ryan arranged my specialist car insurance and throughout the process was engaged, professional and best of all passionate. Call AIB and ask for Ryan. Excellent customer service!

I hate dealing with insurance companies but just having had dealing with AIB insurance Bureau and a very helpful man called Ryani have no hesitation in giving them 5 Stars and will be using them for all my insurance needs in the future.
Thanks again Ryan for all your help
All the best Victor and Irene

Straight forward,be pleasant, no bull and came up with the goods.

Ryan made getting my quote very easy , he explained everything clearly , very pleased with my quote , patient and polite , many thanks to Ryan

I continue to renew my policies with AIB for the fact that they have consistently delivered excellent service: UK-based call centre, they're proactive, are a team of petrol-heads who know what car's they're quoting for, competitive pricing and they offer tailored specialist insurance to suit stock cars through to heavily modified.

Lastly, they recently went above and beyond helping me with my upcoming renewal, ensuring I would not be without cover while something needing administering with the underwriter.

Would certainly recommend!

Shout out to Hayley, Andy, Arthur and the rest of the team!

(This review was given unprompted)

I had a wonderful, friendly and very professional called Harry, most recommended that anyone looking for an excellent communicator and someone who goes above and beyond. He is your man. I got the best deal and much more than I had been offered through other insurance brokers. I know that my needs where a little more complicated than others but Harry was able to sort them all out. Harry, if you get to read this notice. You were an absolute star. Happy to call you with any other insurance needs that I might need in the future. Thank you so much, for the best deal that I could get and also for your time and patience with me.

Would have given this review no stars but you cannot. Been with this insurance broker for several years no more though! Took three days to try and change my house insurance as moving house and then they wanted to charge me 300-400% more than the market average for the new property. Loyalty gets you nowhere. Use Martin Lewis MSE site and do it yourself you are slowly getting ripped off otherwise.

Great service, took the time to listen

Wot a relief to speak with someone who actually wants to help you all the way through the procedure
My camper was a little bit out the ordinary but this company sorted it no problem
Definitely will be recommending them to everyone, thanks for all you did for me

Received cold call for quote, on came the hard sell and issues resulting in much dissatisfaction. Call dropped, no follow up or complaint recorded. Hidden barriers clearly in place over complaints procedures and this regulated firm. Eight weeks up so enforcement coming in due course 👌

He explained everything very well.
He was clear and not at all condescending. He found us a good deal.

Excellent service throughout.
Ryan was very helpful and thorough arranging the insurance for my new motorhome

Very helpful and diligent and pleasure to do business with.

As an Executor I needed unoccupied house insurance and Harry at AIB was very helpful and took the time to explain my options then went away to get me a couple of quotes and came back to me the same afternoon. I was able to take out the best option for our situation and was grateful for the help given

So I was loosing the will to live with issues over needing a 'credit agreement signiture' request by Close Brothers as an on line request, which I was not prepared to do. I finally spoke to a Harry who was very helpful, sympathetic and understanding and then in turn Petek, a lovely lady, who rang Close Brothers on my behalf and sorted out not just the signiture issue(which wasn't required in the end) but the payments and amounts which Close Brothers arbitrarily changed from what I had agreed with Academy, now known as AIB, I am really fed up with Close Brothers and their underhand dealings and unhelpfulness, but very happy with the above two CSA's and the outcome. Thank you both of you and I hope you are rewarded somehow for going above and beyond to help me.

I recently took out a new policy with AIB insurance and was very impressed with the efficient service I received from Harry, the Sales Advisor. He was very helpful, courteous and responded promptly, and I was satisfied with the quote.

Amazing service , absolute pleasure to deal with