They sent the wrong product and then argued with me on the phone resulting in this review. Very disappointing service from a company I have used in the past with no problems.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A good range of products. However recently received an email re Lawn care with 20% discount. Was ordering with three other products all of modest size and weight but cancelled when delivery was g... Se mer
Företaget har svarat
You learn more about a company & its people when things go wrong, their values, ethos & commitment towards customers either shines or disappears. My first 2 orders were delivered without incident –... Se mer
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Ordered 25kg of Blood, Fish and Bone on Monday afternoon. Delivered using standard service on Tuesday afternoon. Well packaged in strong sack. Price for 25kg and delivery was only slightly more t... Se mer
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Företagsinformation
Skrivet av företaget
Agrigem are based in Saxilby in Lincolnshire. They supply a wide range of Plant Protection Products, Weedkillers, Fertilisers, Grass & Flower Seed, Application Equipment, Hard Surface Cleaners & Rodenticides to professional and amateur users. Their website stocks 1000's of products, all available on speedy next day delivery.
Kontaktuppgifter
Foss House, Units 7, 8 & 9 Allens Business Park, Skellingthorpe Road, Saxilby, LN1 2GH, Lincoln, Storbritannien
- 01522246491
- customerservices@agrigem.co.uk
- www.agrigem.co.uk
4,2
Bra
439 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Thanks to the great website I was able…
Thanks to the great website I was able to make the right decision for the correct weedkiller as required. The payment method is simply and the delivery was faster than I'd expected. Excellent service will definitely be returning for further purchase's.
28 oktober 2023
Svar från Agrigem
Thank you so much for your feedback. It is important to us that we receive feedback that helps us improve our service and offerings and it's great to hear that we are meeting your expectations. Regards Customer Experience Team
Great selection. Easy to order
Don’t want to neglect my lawn over winter hence the order of the winter lawn feed.
Lawn suffered last winter due to a lack of feed.
27 oktober 2023
Svar från Agrigem
Thank you for your feedback. We are pleased that we can offer an all year round solution with our products and we hope that you can enjoy your lawn for the full 12 months of the year. Thank you for taking the time to leave feedback - regards Customer Experience Team
Great service thankyou
27 oktober 2023
Svar från Agrigem
Thank you for leaving feedback and your 5 star rating - regards Customer Experience Team
Svar från Agrigem
Thank you for leaving feedback and your 5 star rating - regards Customer Experience Team
Good service Quick Delivery
27 oktober 2023
Svar från Agrigem
Thank you for your positive rating about us. If we can understand how we can get to 5 stars your feedback would be greatly appreciated - regards Customer Experience Team
Friendly and efficient as always.
29 oktober 2023
Svar från Agrigem
Thank you for leaving feedback and your 5 star rating - regards Customer Experience Team
Svar från Agrigem
Thank you for leaving feedback and your 5 star rating - regards Customer Experience Team
If you need it quickly...
I have not used the product yet but I was very pleased with the speed of the delivery. I ordered the item on a Sunday, with standard 3-5 day delivery, and it arrived on the Tuesday.
29 oktober 2023
Svar från Agrigem
Thank you for sharing your feedback. It is appreciated that you have taken the time to tell us about your experience. Thank you again, regards Customer Experience Team
Svar från Agrigem
Thank you for leaving feedback and your 5 star rating, we are pleased that we met your expectations - regards Customer Experience Team
No messing about getting the Goods to…
No messing about getting the Goods to your Door.
27 oktober 2023
Svar från Agrigem
Thank you for leaving feedback and your positive star rating, we are pleased that we met your expectations - If we can understand how we can get to 5 stars, your feedback would be greatly appreciated regards Customer Experience Team
Very quick efficient service from order…
Very quick efficient service from order to delivery.
Will purchase again.
27 oktober 2023
Svar från Agrigem
Thank you for leaving feedback and your 5 star rating, we are pleased that we met your expectations - regards Customer Experience Team
Svar från Agrigem
Thank you for leaving feedback and your 5 star rating, we are pleased that we met your expectations - regards Customer Experience Team
Spot on again from Agrigem.
27 september 2023
Svar från Agrigem
thank you for your feedback and positive review. We appreciate you taking the time to let us know your recent experience - Customer Experience Team
Fast shipping and good price
27 september 2023
Svar från Agrigem
Thank you for your feedback. We are pleased that there was a good balance of price v's service received - regards Vanessa
All good
All good, not really any problems product arrived as expected in good condition
27 september 2023
Svar från Agrigem
Thank you for your positive score and taking the time to feedback to us - Regards Customer Experience Team
Brilliant service
Brilliant service
Goods arrived within 24hrs
Cannot praise enough
5star rating
27 september 2023
Svar från Agrigem
Thank you so much for your 5 star review and kind words. We appreciate you feeding back to us - regards Customer Experience Team
Good product and prompt delivery.
26 september 2023
Svar från Agrigem
Thank you for your positive feedback and taking the time to let us know about your experience with us - regards Customer Experience Manager
Svar från Agrigem
Thank you for your feedback. We are pleased that you had all the guidance needed to hand from our website. Keep a look out next year for a new look and feel website...regards Customer Experience Team
Next day delivery and a great price.
26 september 2023
Svar från Agrigem
Thank you for sharing your recent order experience with us. We are delighted that your found our delivery service to be swift and our product pricing competitive - regards Customer Experience Team
Paid next day delivery ordered 7am
Paid next day delivery ordered 7am, website states order before 1pm for next day delivery and still haven't received the item. This is the second or 3rd time this has happened now, I would avoid this company as they will charge you for a service you wont receive and won't refund you either
19 september 2023
Omdöme utan inbjudan
Svar från Agrigem
Hi Gary, thank you for your feedback. I would like to understand this further and speak with you if you can contact me. It is very important to Agrigem that we sort this and clear up this matter. I am limited with the contact details left to call you directly. We will always investigate any issues to
the satisfaction of the customer. Please can you call Vanessa on 01522 246491 opt 3 - thank you - regards Customer Experience Team
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