They sent the wrong product and then argued with me on the phone resulting in this review. Very disappointing service from a company I have used in the past with no problems.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A good range of products. However recently received an email re Lawn care with 20% discount. Was ordering with three other products all of modest size and weight but cancelled when delivery was g... Se mer
Företaget har svarat
You learn more about a company & its people when things go wrong, their values, ethos & commitment towards customers either shines or disappears. My first 2 orders were delivered without incident –... Se mer
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Ordered 25kg of Blood, Fish and Bone on Monday afternoon. Delivered using standard service on Tuesday afternoon. Well packaged in strong sack. Price for 25kg and delivery was only slightly more t... Se mer
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Företagsinformation
Skrivet av företaget
Agrigem are based in Saxilby in Lincolnshire. They supply a wide range of Plant Protection Products, Weedkillers, Fertilisers, Grass & Flower Seed, Application Equipment, Hard Surface Cleaners & Rodenticides to professional and amateur users. Their website stocks 1000's of products, all available on speedy next day delivery.
Kontaktuppgifter
Foss House, Units 7, 8 & 9 Allens Business Park, Skellingthorpe Road, Saxilby, LN1 2GH, Lincoln, Storbritannien
- 01522246491
- customerservices@agrigem.co.uk
- www.agrigem.co.uk
4,2
Bra
439 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Agrigem
Thank you for your feedback Pauline - we appreciate the time to review our products and services - regards Customer Experience Team
Great Service and Speedy Delivery…
18 mars 2024
Svar från Agrigem
Hi John, Thank you for your review. We are pleased you are happy with the service. Regards Customer service team
Svar från Agrigem
Hi, Thank you for your review. We are pleased you are happy with the service. Regards Customer service team
Svar från Agrigem
Hi Nicholas, Thank you for your review. We are pleased you are happy with the service. Regards Customer experience team
My order
The ordering was simple,which is how I prefer to do things,the item was a bargain and it came on time intact and delivered when it was supposed to.
18 mars 2024
Svar från Agrigem
Hi David, Thank you for your review. We are pleased you are happy with the service. Regards Customer experience team
Helpful and informative website makes…
Helpful and informative website makes choosing the right product easier.
Competitive pricing and fast shipping.
18 mars 2024
Svar från Agrigem
Hi Michelle, Thank you for your review. We are pleased you are happy with the service. Regards Customer experience team
Excellent price service and delivery
18 mars 2024
Svar från Agrigem
Hi Richard, Thank you for your review. We are pleased you are happy with the service. Regards Customer experience team
Svar från Agrigem
Hi Donna, Thank you for your review. We are pleased you are happy with the service. Regards Customer experience team
good sevice
27 januari 2024
Svar från Agrigem
Thank you for your feedback Brian - we appreciate your time to review our service - regards Customer Experience Team
Svar från Agrigem
Thank you for your feedback Mr Bowman - we appreciate the time to review our services - regards Customer Experience Team
Arrived on time with no fuss 👍
27 januari 2024
Svar från Agrigem
Thank you for your feedback Tommy - we appreciate the time to review our products and services - regards Customer Experience Team
Got the goods out quick but arrived…
Got the goods out quick but arrived with a broken lid
poorly packaged
4 januari 2024
Svar från Agrigem
Hi Chris, thank you for letting us know - Apologies that this arrived as you have described. I will review the order but if you took any images at the time the parcel arrived and can send them to customerservices@agrigem.co.uk we would be really grateful. I can then pass to our warehouse team to review the packaging
regards Customer Experience Team
Delivery incompatibly.
I was offered an option to have delivery made inside my porch if I was out. However the parcel required a signature from me on delivery. the two are incompatible and if I had been out (as I was earlier the day) the delivery would have failed. Please get your logistics sorted out and only offer one OR other option!! And let me choose delivery time slot if signature is required.
3 januari 2024
Svar från Agrigem
Hi David, I will pass you feedback to our eCommerce team about the functionality and what we can look to do to fix this - thank you for your feedback David - regards Customer Experience Team
Quick Service
Delivery was very quick. The product did not require to be packaged so no further comment.
3 december 2023
Svar från Agrigem
Thank you for your positive feedback and 5 star review - regards Customer Experience Team
Fast and reliable service
1 december 2023
Svar från Agrigem
Thank you for your feedback - regards Customer Experience Team
Svar från Agrigem
Thank you for your feedback and 5 start review - regards Customer Experience Team
Such an easy site to use and the goods…
Such an easy site to use and the goods arrived well within the due date. So grateful.
3 december 2023
Svar från Agrigem
Thank you for your feedback as positive comments - regards Customer Experience Team
Berthound and Agrigem very poor
Paid £550 for a Berthound battery sprayer, arrived fine. Within 2 weeks chemical was pouring out (on me and ground) supposedly a valve went inside. With this the electric components had got wet inside. At this point Agrigem didn't take it back and sent a new part. I fitted as required. But the machine still didn't work correctly, intermediate missing (electrical fault??) had video evidence....now they took the machine back, which also they wanted me to pay for. So several weeks passed, they tell me nothings wrong, so they send the machine back, works for a week then same again intermediate missing no pressure. Basically rubbish. This took 6 mths to sort with agrigem and eventually they took it back, then when they received it. Said that it was dirty and only willing to give me half the money back. The machine was used maybe for 15 days work in a season of spraying. Stick with cooper pegler and be careful with agrigem. Very difficult to work with..
8 december 2022
Omdöme utan inbjudan
Svar från Agrigem
Hi Dan - I am really sorry to hear about this - are you able to call me on 01522 246491 opt 3 so I can review this as to what has gone on. If we know about the issue in the first 30 days of you receiving then it is a straight swap or return for refund, after thirty days and less than 6 months, then we look to fix or replace - regards Vanessa
The delivery and quality of Diamond horse Weed killer
I ordered Diamond Horse Tail Weed Killer and Roundup Pro Vantage 480 which was delivered on time. I found Diamond weed killer very effective. The chemical killed horse tail weeds with ease previously i had tried different weed killers without any positive results.
I am yet to try Roundup Pro as such cannot give a review on it yet. I can only give five stars to diamond weed killer despite being slightly expensive compared to B&Q and other online companies that sell weed killers. At last I am thrilled to have discovered a weed killer that works. I recommend this weed killer to anyone who has issues with horse tail weeds on their drive.
28 oktober 2023
Svar från Agrigem
Thank you for sharing your feedback on the products you purchased from us. We are very proud about the products we provide and we are pleased that you are also delighted - thank you for your positive feedback regards Customer Experience Team
A great company to do business with
A great company to do business with and good communication from start to end.
28 oktober 2023
Svar från Agrigem
Thank you very much for your positive feedback. We are delighted that you found our services to be good from start to finish - regards Customer Experience Team
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