Rebekah Whyler has been soo great! She has been such a helpful tenant representative within Ukstudenthousing. She responds swiftly to complains, empathizes with tenant issues and provides the best p... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Rebekah Whyler has really been helpful throughout my house viewing process.She gave instant revert backs on my emails which made the process very much easier. Very nice staff and very good customer se... Se mer
Again, We Are Kin are asking for rent that has already been paid and threatening legal action and eviction. They are impossible to reach by phone and ignore emails. Head of Property Management has... Se mer
Företaget har svarat
Amy was very friendly and approachable to ask questions and very clear in explaining how renting works for this property. It was lovely to be able to meet via video call virtually as circumstances mea... Se mer
Företagsinformation
Skrivet av företaget
Student homes that get you! We believe most student houses aren’t good enough, and not all landlords cut students a great deal. So, we decided we’ll be all about fairly priced, cleverly designed student homes in good locations where everything works and being hands-on, ethical landlords.
Kontaktuppgifter
We Are Kin, Unit 9, Dalton House, 60 Windsor Avenue, SW19 2RR, London, Storbritannien
- 0204 524 7035
- lettings@wearekin.co.uk
- wearekin.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The worst agency avoid at all costs
I have no heating. My windows don’t shut. There’s mould. No working plug sockets in my room currently. A man living in the room next door assaulted me I’ve sent voice notes to management and they have ignored me as per usual. I moved into a separate property over the weekend and there was a squatter living there, the out of hours line called me a liar and ignored me. I’m not from Sheffield so had nowhere to stay for days. They owe me money for this from last February and haven’t paid me. They ended up moving me days later to a different property with the above problems with nobody willing to help. This is the worst company I have ever come across please do not move here, it will be the worst thing you do
For the avoidance of doubt they operate under several names including wearekin and ukstudenthouses.
Any problem you have they will flat out ignore you. And there are a lot of problems.
Rebekah is a great help
Rebekah is a great help, everytime I need anything she does everything she can to make it work which is really appreciated!
Absolute rubbish
Absolute rubbish. Had issues with accommodation didn’t bother to fix issue! Accommodations isn’t fit for living and they won’t compensate! Save yourself don’t bother
Superb customer service experience …..
Superb customer service experience from Jesse and the team
Rebekah was really sweet during the…
Rebekah was really sweet during the house viewing
Rebekah was extremely helpful
Rebekah was extremely helpful, she clearly answered all of our questions regarding the property. We were very happy with our experience.
It was a great experience
It was a great experience. I love the way she was calm and nice while showing me everywhere.
Absolutely brilliant
Absolutely brilliant , helped me throughout the whole process and doing above and beyond .
Customer service is amazing
Jesse helped me through everything, wherever it was any issues I had going forwards to renting the property or replying quick and efficiently to any of my enquiries
To be honest looking forward to my son…
To be honest looking forward to my son leaving his tenancy once it's done. Sadly he has been subject to a lady coming in without 24 hours notice on several occasions my son is not happy with this
Getting things fixed takes weeks/months
absolutely horrible
absolutely horrible, they only care about money and not about the fact that the houses are falling apart and there’s black mold covering entire surfaces
it was welcoming and a positive…
it was welcoming and a positive atmosphere!
She was exceptionally professional and…
She was exceptionally professional and polite. Took her time to explain to me.
Virtual tour with Rebekah
Rebekah was really lovely, I got to tour a house with her virtually and she was very thorough and patient the whole time. She answered all my questions and made sure I didn't miss anything.
Jesse
I’m a student and was looking for accommodation and I came across this place, I gave them an email with a few question and within 5 minutes received a call and an email from a lovely women called Jesse! She was super helpful and was very fast with her replies! Jesse was so understanding and has done everything she possibly could to help me and has made this experience such a breeze! Thank you so much Jesse i’ve gone from being so stressed to a lot more relaxed and chilled, you have been a great help!
Just signed !
Great customer service Jesse and Steven are lovely and handles everything efficiently
Rebekah was very professional
Rebekah worked exceedingly quickly to help me move over to another property: managing to view, sign and move in, in a single day. She understood my urgency and worked to make it happen.
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