Bazoo Omdömen 

I had lost track of my ordering needs and realized I did not require a shipment of loo rolls that were on their way to me, post-payment. Bazoo were really swift at responding to my request for the shipment to be cancelled and a refund given, and their emails very friendly in tone.

I'm delighted with my Bazoo toilet rolls (and complimentary laundry sheets). I found ordering easy, delivery swift, and Customer Services friendly and responsive in relation to a small query.
I have recommended a friend, who was also delighted with the product

Really soft, very long lasting rolls! So easy to manage the subscription and adjust deliveries to ensure you always have enough. Absolute peace of mind that Bazoo is the best for our planet!

I just re-ordered 48 rolls and 6 kitchen rolls and love this company. Their customer service is great...you even get personal replies the same day. Bamboo rocks because it is sustainable, and I love the decorative fun facts on the roll covers. Reasonably priced, quick, cleverly designed and environmentally friendly sums it up.

Toilet Gel is a game changer. Excellent product for sensitive skin.

Great service- great product

I have a subscription and failed to move the date on in time. This was not a problem and a prompt refund was processed.

Company communication always excellent - I can alter my regular delivery easily if I'm away and slip back into the schedule without fuss. I particularly like laundry sheets. So easy, take up no space and no box to dispose of. I'm a fan.

Fantastic communication! Had an issue with an order which was responded to and rectified immediately.
Great product too

So this was my third or fourth order from Bazoo and never had an issue before but this time Evri lost my parcel. I notified Bazoo who responded extremely promptly and let me know that they would resend the parcel plus some washing detergent sheets as an apology for the lost parcel. Their customer service is excellent and I cannot fault them. What I thought might be an issue was just a slightly delayed delivery. Can highly recommend this company as the products are fabulous and it's good to know that I'm helping the environment even if it's only in a small way.

I use the toilet paper, eco washing sheets and the toilet gel.
All incredibly good products. Very, very impressed by each and every product.
Customer service....emailed this morning, reply within the hour, satisfactory reply and help.
Super company, super products.

I didn't consider the ecological impact of bathroom products until I found Bazoo. I like their products, and every contact I've had with them has been a positive experience

I've ordered a few times now and it's always good, I had a mistake on my last order (completely my fault) and no hassle no fuss they got the box back and refunded me.

Please your them toilet rolls are brilliant

I have been a customer for quite a few years now and found to be great up until I needed genuine customer care regarding my bank details being updated. For some reason I could not do it and tried contacting them on numerous occasions, all I got each time was an automated respond and no direct help. I did want to stay with them but I don’t like the impersonal feel. I try and support independent companies (as I am one myself ), but after numerous emails and no help I have gone to another company. Very disappointed. This had no reflection on the product, it’s really good but customer service… terrible!

Easy and quick order with Bazoo. Good product (had before), nothing bad for our botties, sewers or the environment. Let’s see how fast this order arrives!

Terrible company!
First they send some when didn’t order then I spent weeks trying to get them to pick it up,said I had to send it back! It was sent in black sacks not a box,eventually it got taken back but the refund is pending weeks later and the price of P&P taken off! Never gonna touch em again!

Knowing it’s not from cut down trees & it’s so much better for myself & the environment

This product is so good that I warn you not to buy too many! I made that mistake because I didn’t realize how economical this product is due to its quality and cost per unit. The bonus is you’re helping the environment by reducing the loss of trees.
Even their wrappers are fun and an educational experience for all the family!

Prompt service. The toilet paper is lovely and smooth and so lovely with the individual wrapping. I would highly recommend.

seemed good at first but quality didnt seem as great as i wanted (i have a senstive bum)

ive been trying to cancel my subscription for many many months but the website does not show my subscription at all - only way i can do it is "delay" the subcription via the email reminder - but I cant find a way to cancel -- 2nd attempt to cancel via email as seems they didnt get my first email.

either way i do NOT have £46 to spare for my apparent subscription in 2 days which i dont want/need.

while their toilet roll seems decent and i like the sustatinability, its very very very hard to cancel as theres no subscriptions listed on the account (but shows every time ive paid for it) but no way to cancel/stop the subscriptions at all. - this is why it loses 2 stars of rating as its almost impossible -- hopefully it will get resolved soon