Venetianlace Omdömen 

Never thought I’d get THIS excited about knickers, but here we are. They’re just perfect. Soft, breathable, stylish – what more could you ask for?

I ordered the 'buy 2 and receive additional 4pairs free offer. My order arrived within 10 days.
The pants are so soft and comfy. They do not look or feel like other incontinence pants.
I'm not sure if they would cope with a "full wee" but they work for the "accident"
During the delivery process I was kept fully informed as to where my order was.

Ordered the largest size available 3XL which were supposed to fit size 20-22. I’m a 16-18 and they still didn’t fit.
The company offered larger sizes which are not yet available. So far these haven’t been forthcoming so I requested a refund and I have not had any response.
Waste of money.
Absolutely do not buy from this company!

Took a while to be posted but customer service responded quickly and apologised for the delay. Not convinced on the knickers though. I got 6 all the same size technically but in reality, they're of varying sizes and so therefore some were too small. So can't wear them. Waste of money really and they weren't cheap in the first place. Wish I hadn't ordered!!

The customer service from this company is excellent , they really go the extra mile to make sure you are delighted with their products. The pants I bought are great , they feel so lovely and look lovely too. I will be recommending them to friends & family. Thank you Venetianlace

Scam company. Ordered over a month ago and they never arrived. Their customer service is just a bot that says the delay is unusual.

Literally a scam. Do not order from them. The items never arrive and then they fob you off with excuses via email. Don't waste your money.

Pants feel really lovely. I measured for a size 18, however wished, I’d gone up a size as they tend to roll down my tummy

Advertised as absorbent, for dealing with low level leakage. They are decent knickers, but overpriced for what they are. I ordered a size up and that fits ok. However the gusset is no more absorbent, or better placed, to deal with leaks than any ordinary underwear. Luckily I am cynical, took a risk on ordering, so was not disappointed. Took a good 2 weeks to arrive. Back to M&S for something that works!

I bought the underwear through Facebook add which I’ll never do again. I actually received the underwear eventually after 2 weeks but the sizing is completely off. Far too small and no size tags on the product so no idea if wrong size has been sent or if they are just small and incorrectly sized. The quality is poor. I think this company is a scam. Do not buy.

At first i thought this was a scam as i heard nothing for 3 weeks. I emailed the seller and i then received the order.
The so called antibacterial pants seem poor quality with no labels. They appear to be synthetic material with ordinary cotton gusset. Not the quality I was led to believe from the website. I wouldn't consider buying anything from them again. I don't know if I can even be bothered with the woo haa of returning
for a refund.

Haven’t received items I have ordered terrible customer service fob you off with messages re items in transit. Delays due to high demand blah blah blah not acceptable . Have a feeling response AI generated
Do no buy from this company

Can't understand how there arepositive reviews on Trust Pilot about this company, I feel they are fraudulent and what is more they have my credit card details for an online order placed 2 weeks ago. Needless to say I have not received the order and it's impossible to track on the courier's website. I have raised a dispute with my credit card company and should receive my refund. In the meantime Trust Pilot should downgrade Venetian Lace to minus stars. Do not have anything to do with Venetian Lace

Update 14.03.35: I have now had notification of my full refund and don't need to return the knickers, which I guess is quite reasonable, but I'm really still not sure about how legitimate this company is and doesn't change my view about time from order to delivery, cheap packaging and poor quality product.
Original review: I also ordered on the 25th February but my order did eventually arrive over 2 weeks later. However, the quality is poor, packaging cheap and so I raised it with PayPal to get my money back. The mystery Jade then emailed me to say she would refund if I dropped the PayPal case, so I did and have emailed Jade twice since then and heard zero back. So now I feel pretty silly and doubly scammed. I will however alter this review if you do actually refund me as promised Jade.

No sign of my order. Emails sent to the team have been returned undelivered. I have emailed customer service and have had no reply. My tracking that was with yodel has now disappeared and says this is not a shop. I believe unfortunately I have been scammed. Feeling furious at this so called company.

I placed an online order on 25th February and have never received it! I have just been fobbed of with placating emails. I asked for the complaints procedure but never received that either. I think that Venetian Lace is a fraudulent company and that I have been scammed.

Agree with other reviewers, no sign of order and tracking link not found. Really starting to look like this is some sort of scam. They have stopped replying. If you check the FB reviews all the profiles look fake.

I’ve tried so many brands, but these are by far the best. Super comfy, great fit, and actually look nice too. No sweating, no irritation, just all-day freshness. How did I live without these before?