Venetianlace Omdömen 

I needed some new knickers and realised I’m better with a more natural material and these seemed something worth trying
Well
I can’t see myself ever buying anything else
They are comfortable and breathable
I almost forget I’ve got them on
Really love them and recommend

The delivery was quick and I was kept informed through emails. The product is whisper soft and very light and comfortable. I would but again from Venetian Lace.

My previous review of this company was removed, despite being wholly factual.
Suffice to say, the goods are not as described, and customer service is non-existent.
The other 1 star reviews tell the truth, the 5 star ones might not be wholly accurate.

I allowed myself to be lured by a special offer that was too good to be true.
My knickers weren't lovely quality eco packaged underwear but cheap Chinese tat in cheap plastic packaging.
I tried to return but the free returns promised is nonsense, requiring a return to China. This is, I believe , against consumer regulation for UK companies but despite what they say I doubt this is a UK company (I can't find a record on a Company House search) so I don't think they can be held to account. I was eventually offered a 50 per cent refund which I accepted as the best I was going to get.
I would love to be able to get the fabric of the pants tested. I'm pretty sure they aren't mostly cotton . They feel, except for the gusset like cheap man made materials. They come up extremely small. The lace around the legs is scratchy. I felt irritation after a day's wear. I feel stupid and conned.

Received my 6 underwear offer. 2 of the 6 were faulty but because I notified the manufacturer outside of the window (I was unaware of) they would not replace or refund. They are unwearable the seams are not stitched properly. Overall the 4 that are wearable are pretty useless - do not work as promised. Most disappointing both in terms of product and the no replacement policy. Do not trust.

Comfortable knickers but still need to use a panty liner as the insert is too short at the front. Expensive to buy just for comfort.

Very comfortable product. Has washed well

This underwear is not leak proof. Fortunately I decided to wear them at home to try them or it could have been very embarrassing. I am going to try to return.

I was convinced that I'd been sent the wrong items, as these pants are so pretty and lightweight. Thank you so much to Jade for encouraging me to go ahead and try them.

They’re awesome! I feel so much more comfortable and fresh than I ever have in any other ‘absorbent’ pants I’ve tried. There's no thick padding and yet they are every bit as absorbent.

I’ve already thrown out all the other brands and ordered another pack!

I’m 47 years old and hav 3 grown up children, after years of being a single mum I’ve got myself a delicious boyfriend! Dating has been tricky. I always wore a pantie liner and often got sore and new I smelt unclean but these knickers hav been a game changer. The style is pretty and so discreet

Pro: nice quality and very lightweight material. I haven’t given 5 stars as a couple of issues - the gusset liner definitely needs to be longer at the front. I think others have also raised this as an improvement needed.
Larger sizes are needed in the high waisted knickers. As a UK size 18 I find the anti bac shorts style can feel too low to properly contain my tum! Would I buy again? Possibly as long as the above are resolved.

A little wait for the delivery but it was worth it - I can see why they are so popular. I was skeptical at first but they are comfy, breathable and stylish. And no VPL! Shall be buying more

They are brilliant. I am throwing all my old knickers away and only using Venetian lace from now on. Feel fresh, safe and they don’t slip down 👍👍

I ordered these hopefully that they would do as they claimed and prevent leaks. They most definitely do NOT. For a start the gusset isn’t long enough and is no more protective than a regular much less expensive pair of knickers. The quality is poor and feels like cheap nylon, though as there are no labels who knows what they are made from. So very disappointed. My advice…don’t believe what you read and always look at the negative reviews as they are likely to be the genuine ones.

So are the positive reviews real?
I was expecting them to arrive in a lovely box as advertised on their website but they were shoved in a bag, each one in cheap plastic packaging they looked like cheap knickers from china that you definitely wouldn’t pay £20 each for!!
The stitching was poor and the lace on the edge was fraying.
Don’t get me started on the leak proof gusset as it was none existent, i dripped a few drops of water on them and it soaked straight through 😡
Honestly I don’t understand why there are so many positive reviews.
I sent pictures to the customer service person Jade, who ignored them and told me if I wanted a refund I would have to pay to send them back to china which is an absolute joke!!
So please don’t fall for there website that portrays them as a luxury item as they are far from that!!
VERY DISAPPOINTING

They truly are soft, feminine and leak proof. I feel so much better using these. Others made me quite sore once damp, but these are great. I will get some more when funds allow.

Bought 50ml absorbable knickers..at 20.00 a pair, however there was a deal on so I got by 2 get 5 free….sounds great right?!….WRONG…they leak full stop 🛑…they are sold as absorbent ..but they are not, they are sold as if they are expensive, boutique like…they are just normal knickers, the colour fades off them almost instantly, and you would be better off buying knickers bought from a supermarket in a pack, not only a darn sight cheaper, the colour lasts…if you buy these as absorbent knickers you will be utterly disappointed, these knickers are totally mis-sold as something they are not…I complained to them on their ‘Jade system’, they didn’t offer a refund, but offered me a mixed coloured full set of knickers, sold on their website as even more absorbent….I gave them the benefit of the doubt as I am a nice person…. To this date I have never received them, it’s nearly JULY 25…,AVOID…if you want assurance and absorbent knickers, you can buy them at M&S or Tesco….total rip off….bought them MAY 2025….never again. Would give them zero if I could.

I love the fit, feel and texture of these knickers. If I have one criticism it would be the gusset. It starts to far back. If it did I would buy another pack today

The knickers are soft and stretchy and comfortable to wear, but they are certainly not worth the money.
They are advertised as being leak proof, but this is absolutely false. There is a thin cotton gusset which is what you get on any regular knickers. It actually seems thinner than most and the stitching on it is poor.
If they sold these knickers on the basis of comfort, I would not have a problem, but to say they do away with the need for pads is an absolute lie!
They look quite nice, but that is it.
They are cheaply made and sold with false advertising. I can only assume that the five star reviews are fake which diminishes the ‘trust’ factor of Trust Pilot.

*Latest:* I have received a refund into my PayPal account for part of my order but am awaiting the rest of my money as promised.*
*Update: after sending detailed information to PayPal including references to the many negative Trustpilot reviews, I have finally received a promise from "Jade" to refund my PayPal account. I will wait and see whether this happens or not without further intervention from PayPal.*
Product not as advertised, have raised a case with PayPal.
Clearly no absorbent layer whatsoever in this very average underwear I suspect that the many positive reviews are to be taken with a pinch of salt. Despite ordering two different types of underwear with two different prices, the products are absolutely identical. When I tried to query this with "Jade" at customer services, my messages were either not delivered or received no response.
Upon raising a case with PayPal (happy to return the items still packaged for a refund) I got a very swift and curt response despite it being a Sunday evening. I suspect the response may be automated. It seems that "Jade" at "Venetian Lace" is not as helpful as the website promised and is strongly resisting refunding the money I have paid for what I now unfortunately believe to be a scam website selling cheap products with Chinese wording on the packaging. I own many items of quality clothing and lingerie from reputable brands and can see that these items from Venetian Lace are no better than something bought from a supermarket. I have now escalated my claim with PayPal and provided them with multiple lines of evidence that "Venetian Lace" (or DIGI TECH PRO LIMITED, as the company that has actually taken my money is called) is likely a scam. Hopefully I will soon receive a more helpful response from "Jade"? at customer services.