For the last five years I find myself continuing to go back to Motel Rocks for new pieces whether basic tees and tanks or dresses for special occasions. It is a brand that is starting to become a par... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The jeans have a strong vinegar smell as soon as you open them, the quality isn’t worth the price tag. And definitely not curvy friendly if you have a smaller waist and a thicker bottom, it’s tight at... Se mer
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I still haven’t gotten my package. I sent an email with the correct delivery address and asked if it could be resent to that address. The problem was, I added my old address which had a different stre... Se mer
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The dress is beautiful, but unfortunately when I received it, I noticed there was a hole in the back. It looked like someone had tried to repair or hide the hole by sewing it, but the stitching crea... Se mer
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3,1
Medel
163 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
sizing
sizing is different then regular places, but if you know your size then their jeans fit great!!
11 maj 2026
Svar från us.motelrocks.com
Hello, thank you for your review. I am glad to hear that you have found your fit in the jeans and hope to see you shopping with us again!
Motel x
I always buy the same pants in the same…
I always buy the same pants in the same style, not sure if it’s the material or what but my most recent purchase didn’t fit me. Very wide and long. I always get the same size. I had to alter them myself.
11 maj 2026
Svar från us.motelrocks.com
Hi Bianca, I am very sorry to hear that your most recent item did not fit as expected - please make sure to always reach out to the customer service team if you experience an issue like this so that they can help out. I apologise for the inconvenience caused.
Motel x
great fit fast shipping and delivery
4 maj 2026
Svar från us.motelrocks.com
Hi Ethel-Jana, thank you for leaving us a review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again!
Motel x
The color of the jeans shown in the…
The color of the jeans shown in the picture looks nothing like in person. They look like completely different jeans
4 maj 2026
Svar från us.motelrocks.com
Hi Jennie, I am very sorry to hear that you have not been happy with your jeans - please make sure to reach out to the customer service team with the details of the issue so that they can help you out. I apologise for the inconvenience caused.
Motel x
Svar från us.motelrocks.com
Hello, I am very sorry to hear that you have not been happy with your order and your feedback regarding the quality will be passed on to the relevant team. I apologise for any inconvenience caused.
Motel x
Need a taller size
i’m very tall so i was so happy that you guys offered different inseams and i ordered the tallest one available, 34”. this inseam usually works with my height and i was very disappointed when it didn’t work out. Include more tall sizes!
8 maj 2026
Svar från us.motelrocks.com
Hi Anslie, thank you for your feedback. We appreciate you sharing your experience with the inseam length and this will be passed on to the relevant team - we would love to be able to include a sizing range for everyone!
Motel x
Great quality jeans!!
1 maj 2026
Svar från us.motelrocks.com
Hi Janice, thank you for leaving a review. I am so pleased to hear that you have been happy with your jeans and hope to see you shopping with us again!
Motel x
i’m having trouble with your sizing
i’m having trouble with your sizing. I was a 24/30 in one pair (same style) and when i bought the same size in another color i can barely get the up over my hips!! Help!!!
I sent an email and requested to return them for a credit so i can order a bigger size but no one has replied to me.
i wish there was a phone number to call customer service.
7 maj 2026
Svar från us.motelrocks.com
Hi Linda, we appreciate you sharing your experience with our sizing and the difficulty you encountered. We are actively looking into your email regarding the return and credit request. We understand your frustration.
Motel x
so hard to find a paid of jeans that…
so hard to find a paid of jeans that fit how they should
7 maj 2026
Svar från us.motelrocks.com
Hello, we understand your frustration with finding the right fit. We are always working to improve our sizing.
Thank you for your feedback.
Motel x
Great product
Great product - it's so hard to find small sizes in longer lengths. Thank you!
30 april 2026
Svar från us.motelrocks.com
Hey Tina, we are so glad you found exactly what you needed. We appreciate your kind words and positive feedback!
Motel x
Svar från us.motelrocks.com
Hi Vivienne, thank you for leaving a review. I am so pleased to hear that you were happy with the service, I hope to see you shopping with us again!
Motel x
I just love your clothes
I just love your clothes, and the quality is amazing! The silhouettes are amazing and the items are always true to size.
6 maj 2026
Svar från us.motelrocks.com
Hi Hila, thank you for leaving a review. I am so pleased to hear that you love our clothes and I hope to see you shopping with us again!
Motel x
Great Style & Fast Shipping
I love the style of clothes Motel sells. The price point is fair, though for the quality of some items, it could be a bit lower. Shipping arrived quickly, and I’ve never had any problems with my orders.
29 april 2026
Svar från us.motelrocks.com
Hi Josephine, thank you for leaving a review. I am glad to hear that you have been happy with the delivery service provided.
Your comments regarding the pricing and quality will be passed on to the relevant teams and we appreciate your feedback!
Motel x
Svar från us.motelrocks.com
Hi Jordy, I am sorry to hear that you have not been happy with your order and your feedback regarding the quality and price will be passed on to the relevant team. I apologise for any inconvenience caused.
Motel x
Delivery went smoothly
Delivery went smoothly, even when I had to exchange my order to a larger size! Thank you!
6 maj 2026
Svar från us.motelrocks.com
Hi Violet, thank you for leaving a review. I am so glad to hear that you have been happy with the delivery and exchange services provided and I hope to see you shopping with us again soon!
Motel x
Svar från us.motelrocks.com
Hi Raegan, thank you for leaving us a review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again!
Motel x
I never got my package like hello idk…
I never got my package like hello idk if it’s a DHL issue but it said it’s been delivered for weeks and I haven’t recieved anything like these jeans r a billion dollars i don’t have the money to just throw it away like that.
28 april 2026
Svar från us.motelrocks.com
Hi Shira, I am sorry to hear that you have not been able to locate your delivery - it does not look like you have reached out to the customer service team regarding this so please make sure to contact the team so they can help you out. I apologise for any inconvenience caused.
Motel x
Svar från us.motelrocks.com
Hi Dahkia, I am sorry to hear that you have not been happy with the service provided.
I can see that you have spoken with our customer service team that have provided you with the information you requested regarding your return - if you need any further help please make sure to reach out again.
Motel x
I’ve shopped at Motel Rocks a few…
I’ve shopped at Motel Rocks a few times, and am always decently satisfied with my purchases. Shipping is fast and the customer support team is always very helpful.
I am leaving 4/5 stars because although I think their designs are absolutely amazing- the quality never matches the price point. The fabrics are usually extremely cheap feeling and the fit is entirely hit or miss.
I love the store and will continue to shop here, I do hope that one day they will improve their manufacturing though.
4 maj 2026
Svar från us.motelrocks.com
Hi Hana, thank you for leaving us a review. I am glad to hear that you have been happy with the shipping and customer service provided.
I am sorry that you have not been completely satisfied with the quality of the items you have received and this feedback will be passed on to the relevant teams.
Motel x
Products did not look as advertised
Products did not look as advertised. Shirt came with a black stain on it. skirt was not hemmed at the bottom.
27 april 2026
Svar från us.motelrocks.com
Hi Gisela, I am sorry to hear that you have not been happy with the items you have received - please make sure to reach out to the customer service team with some more details on these issues so that they can help you out. I apologise for the inconvenience caused.
Motel x
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.