us.motelrocks.comOmdömen 

162
TrustScore 3 av 5

3,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

For the last five years I find myself continuing to go back to Motel Rocks for new pieces whether basic tees and tanks or dresses for special occasions. It is a brand that is starting to become a par... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

The jeans have a strong vinegar smell as soon as you open them, the quality isn’t worth the price tag. And definitely not curvy friendly if you have a smaller waist and a thicker bottom, it’s tight at... Se mer

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Betygsatt 5 av 5 stjärnor

I’ve never heard of this company and I was looking for a specific pair of shorts for my daughter who is extra tall and skinny. Most companies don’t carry and xxs so I was presently surprised. The shor... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I still haven’t gotten my package. I sent an email with the correct delivery address and asked if it could be resent to that address. The problem was, I added my old address which had a different stre... Se mer

Företaget har svarat

3,0

Medel

TrustScore 3 av 5

162 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,0

Alla omdömen

(162)

159 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Stunning Color, Beautiful Top

Stunning Color. I really love the fit of this top, it is easy to wear a bra with, and is very comfortable. I am usually a US 4/AU 6 and I got an XS in this top. It fits well (could have sized to a S but the XS is still great). The fabric is good quality and it is not see-through. Would recommend!!

22 maj 2026
Logotyp för us.motelrocks.com

Svar från us.motelrocks.com

Hi Ava, thank you for leaving a review. I am so glad to hear that you have been happy with your item and that you would recommend us to others! I hope to see you shopping with us again soon.

Motel x

Betygsatt 4 av 5 stjärnor

Wished they were longer

I really loved the jeans, wished they were a bit longer. I ordered the longest pair and they still didn't reach to the end. Also I thought that I already paid for delivery in the beginning because the jeans were so expensive but I had to pay an extra like 26 dollars. Other then that I like the colour but not really worth it if you're tall like Im 6'0 feet.

15 maj 2026
Logotyp för us.motelrocks.com

Svar från us.motelrocks.com

Hi Abigail, thank you for leaving a review. I appreciate your feedback regarding the lengths available for our jeans and this will be passed on to the relevant teams - we are always working to improve! I apologise for the unexpected delivery charges - in Canada you are required to cover any customs/duty charges upon delivery so I am sorry if this hasn't been made clear in our shipping policy.

Motel x

Betygsatt 5 av 5 stjärnor

Everything fit amazing and love how…

Everything fit amazing and love how long the pants are

18 maj 2026
Logotyp för us.motelrocks.com

Svar från us.motelrocks.com

Hi Kelbi, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and hope to see you shopping with us again!

Motel x

Betygsatt 5 av 5 stjärnor
Logotyp för us.motelrocks.com

Svar från us.motelrocks.com

Hi Sori, thank you for your review. I am so pleased to hear that you have been happy with your order and I hope to see you shopping with us again!

Motel x

Betygsatt 5 av 5 stjärnor

great overall

My jeans were too big originally. The return was pretty easy and new pair of jeans came perfectly

20 maj 2026
Logotyp för us.motelrocks.com

Svar från us.motelrocks.com

Hi Adrieane, thank you for leaving a review. I am so pleased to hear that you have been happy with the returns service provided and I hope to see you shopping with us again!

Motel x

Betygsatt 1 av 5 stjärnor

I ordered this dress for my high school…

I ordered this dress for my high school graduation. I payed extra for 2-3 day shipping and it didn’t come on time for my graduation. I ordered it on the 19 and it came on the evening of the 23. Very disappointing.

19 maj 2026
Logotyp för us.motelrocks.com

Svar från us.motelrocks.com

Hi Nili, I am sorry to hear that your parcel did not arrive when expected - please make sure to reach out to the customer service team if you have any delivery issues as they will be able to take a look into this further for you. I apologise for the inconvenience caused.

Motel x

Betygsatt 5 av 5 stjärnor

came in quick

came in quick, looks just like the pictures on the website and the quality is extremely comfy. especially for the mesh shirts, i could sleep in them if i wanted to!!

4 maj 2026
Logotyp för us.motelrocks.com

Svar från us.motelrocks.com

Hi Carley, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again!

Motel x

Betygsatt 1 av 5 stjärnor

i didn’t get my package and i can’t…

i didn’t get my package and i can’t even track it. i never buy expensive clothes for myself and this was supposed to be a treat to myself and i have no idea where it is

11 maj 2026
Logotyp för us.motelrocks.com

Svar från us.motelrocks.com

Hi Danica, I am sorry to hear that you are having trouble with your shipment tracking . It looks like the tracking link provided with your order confirmation has recent updates - if you need any further information please make sure to reach out to the customer service team.

Motel x

Betygsatt 1 av 5 stjärnor

My shirt showed up with a ripped seam…

My shirt showed up with a ripped seam under one of the armpits and the picture showed a zipper on the back, but the zipper was on the side and didn’t filly unzip.

18 maj 2026
Logotyp för us.motelrocks.com

Svar från us.motelrocks.com

Hi Lex, I am sorry to hear that this has happened - I can see that you have reached out to the customer service team and someone will be in touch with you as soon as possible to get this resolved. I apologise for the inconvenience caused.

Motel x

Betygsatt 1 av 5 stjärnor

My package has no new info after a week…

My package has no new info after a week and a half

18 maj 2026
Logotyp för us.motelrocks.com

Svar från us.motelrocks.com

Hello, I am sorry to hear that you have not yet received your parcel - it looks like there has been a tracking update within the last few days. Please reach out to the customer service team so that they can provide you with any further information you need!

Motel x

Betygsatt 1 av 5 stjärnor

My package is nowhere to be found…

My package is nowhere to be found…. Not in my front door and not in my mailbox. Please get back to me

18 maj 2026
Logotyp för us.motelrocks.com

Svar från us.motelrocks.com

Hi Paige, I am sorry to hear that you have not been able to locate your parcel - I can see that you have reached out to the customer service team and they will take a look into this further for you as soon as possible. I apologise for any inconvenience caused.

Motel x

Betygsatt 1 av 5 stjärnor

Wrong item

Sent me the wrong item and now I have to return it, and the item I originally wanted is now out of stock.

15 maj 2026
Logotyp för us.motelrocks.com

Svar från us.motelrocks.com

Hi Lee, I am very sorry to hear that you had received the incorrect item and that this has now sold out - we will be reviewing this with our warehouse and I apologise for the inconvenience that this has caused.

Motel x

Betygsatt 5 av 5 stjärnor

Quality of the product was very good &…

Quality of the product was very good & it came in a timely fashion!

15 maj 2026
Logotyp för us.motelrocks.com

Svar från us.motelrocks.com

Hi Mary, thank you for your review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again!

Motel x

Betygsatt 5 av 5 stjärnor

return/exchange

jeans were so well made sizing is so accurate and has such a great range, also my return/exchange was made so easy!!

8 maj 2026
Logotyp för us.motelrocks.com

Svar från us.motelrocks.com

Hi Adele, thank you for your review. I am glad to hear that you have been happy with your order and the returns service provided - I hope to see you shopping with us again!

Motel x

Betygsatt 1 av 5 stjärnor

I didn’t receive my package even though…

I didn’t receive my package even though it says delivered!

13 maj 2026
Logotyp för us.motelrocks.com

Svar från us.motelrocks.com

Hi Amulya, I am sorry to hear that you have not received your parcel - please make sure to reach out to the customer service team so that they can help you out. I apologise for the inconvenience caused.

Motel x

Betygsatt 1 av 5 stjärnor

Never recieved my package

Never recieved my package. Horrible customer service.

6 maj 2026
Logotyp för us.motelrocks.com

Svar från us.motelrocks.com

Hi Alex, I am very sorry to hear that you have not received your order - I can see that you are currently in touch with the customer service team regarding this issue, please make sure to keep in touch so that they can get this resolved as soon as possible for you. I apologise for any inconvenience caused.

Motel x

Betygsatt 5 av 5 stjärnor

Loved the clothes

Loved the clothes, happy to see that it shipped in my mailing box. Will buy again!

6 maj 2026
Logotyp för us.motelrocks.com

Svar från us.motelrocks.com

Hi Simone, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and I hope to see you shopping with us again soon!

Motel x

Betygsatt 1 av 5 stjärnor

SHEIN QUALITY

SHEIN QUALITY. Makes sense because everything is from china but genuinely some of the worst quality pieces i've ever felt. Overpriced SHIT

11 maj 2026
Logotyp för us.motelrocks.com

Svar från us.motelrocks.com

Hi Zoe, I am very sorry to hear that you have not been happy with your order and your feedback will be passed on to the relevant team. I apologise for any inconvenience caused.

Motel x

Betygsatt 1 av 5 stjärnor

runs way too big

I bought two pairs of pants in my usual size and after referring to the size chart, and they were SO big and long! My initial thought was maybe they sent the wrong size. Sizing was also very inconsistent between the two styles.

11 maj 2026
Logotyp för us.motelrocks.com

Svar från us.motelrocks.com

Hi Anna, I am sorry to hear that you have experienced an inconsistency with the sizing of your items - please make sure to reach out to the customer service team with some further details of the issue so that they can help you out. I apologise for any inconvenience caused.

Motel x

Betygsatt 5 av 5 stjärnor

sizing

sizing is different then regular places, but if you know your size then their jeans fit great!!

11 maj 2026
Logotyp för us.motelrocks.com

Svar från us.motelrocks.com

Hello, thank you for your review. I am glad to hear that you have found your fit in the jeans and hope to see you shopping with us again!

Motel x

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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