Purchased Amflow MTB and took it home but after ride gears needed adjusting. Rang Stewart in the showroom , booked in following morning and sorted by Adam the mechanic, back riding late morning. Ex... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Purchased Amflow MTB and took it home but after ride gears needed adjusting. Rang Stewart in the showroom , booked in following morning and sorted by Adam the mechanic, back riding late morning. Ex... Se mer
Företaget har svarat
Really cannot recommend this bike shop highly enough. Absolutely fantastic, friendly and knowledgeable staff. Everyone was extremely patient as I dithered over all the options and tried out numerous b... Se mer
Företaget har svarat
Bike had a front pannier carrier which was not set up correctly. I sent picture of the bike and this was discrepancy not picked up until i took the bike to my local bike shop. The advisor at UBikes... Se mer
Företaget har svarat
Wanted to get a bike for Xmas for my son and ended up buying one aswell. Dealt with a gentleman called Paul both times, once when deciding what bikes to get and the second when picking them up.... Se mer
Företaget har svarat
We're not your average bike retailer. We eat, sleep, and breathe cycling, run by riders, for riders!
6 Europa Way, SA5 4AJ, Swansea, Storbritannien
Har besvarat 93 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I recently bought a brand new Trek Marlin 5 Gen 3 from Uprise Bikes because my local Trek shop couldn't (or wouldn't) source me one in the size & colour I wanted.
Well, I found the exact model & size at Uprise Bikes. Not only that but to my surprise they couriered it to me the very next day & at no extra cost. Free tools & bag too!
It worked perfectly well out the box
I am delighted with it

Svar från Uprise Bikes
I purchased my Eovolt Afternoon Pro with Uprise recently, and have had nothing but impeccable service from everyone in the company.
The cycle-scheme provider my workplace uses is less than great, but at every step Uprise have kept me in the loop and informed (particular thanks to Mike @ Cycle Solutions for always giving first class service and going above and beyond). Delivery of the bike was exceptional and the free 1-month service was performed without fuss and to an extremely high standard. The staff at Fforestfach are incredibly knowledgeable and approachable, no matter the level of experience (or inexperience in my case!) with cycling and bicycles!
Since taking ownership of the bike, i've had a few teething problems but Nathan has helped me at every step. The rear fender on my bike had an issue and Nathan personally saw to it that this was resolved with the manufacturer, gave me a full rundown on the issue and what will be done, and then PERSONALLY delivered the replacement part to my home address (by bike, naturally). Absolutely outstanding service from a company that operated nationally, but still has that true "local bike shop" vibe.
You have nothing but my admiration and respect, to the entire team. Thank you!

Svar från Uprise Bikes
Recently purchased my new ebike here, it's the second bike I have purchased from this store now. The staff are extremely helpful and knowledgeable and helped me with my choice of what products would suit me best. I was undecided on what bike to purchase so the guys at the shop suggested I take the both bikes out for the day to help me choose my new rig and after that I finally found my fit. I will always take my business to uprise as I am always taken care of there. Top quality products and customer service.

Svar från Uprise Bikes
Excellent service, great communication and very speedy delivery. Bike was delivered in perfect condition with great instructions. Would definitely recommend.

Svar från Uprise Bikes

Svar från Uprise Bikes
Really easy process to order. Ordered via cycle to work scheme (was sceptical at first but honestly really easy to use). No issues, really good. Very vast delivery also appreciated. Will use again.

Svar från Uprise Bikes

Svar från Uprise Bikes
I was sadly notified, even though it said it was in stock when I made my order had to be ordered from the supplier. This delayed my order and delivery date and was notified 3 days after I made the order, I therefore missed out on receiving it in time for a ride it was required for.

Svar från Uprise Bikes
Excellent prompt service. Bike was with me in less than 24hrs, well packaged and fully assembled. Great customer service, even honoured the price match promise. Wouldn't hesitate to recommend and use again myself.

Svar från Uprise Bikes
Prompt delivery of my new bike , had a small problem with it which uprise sorted very quickly .

Svar från Uprise Bikes
The price was very competitive. Ordering involved more steps than seemed necessary, with too many nudges towards setting up an account. The confirmation email took a long time to arrive and attempting confirmation with the chatbot failed dismally due to lack of response. Very much on the plus side, delivery was three days AHEAD of prediction!

Svar från Uprise Bikes
A great bike and Sam Eckley provided quick and helpful supports. Very happy!

Svar från Uprise Bikes
Great service fast free delivery updated regularly about order no problems highly recommend

Svar från Uprise Bikes
Purchased a fantastic e-mtb from these guys, delivery was super fast n the bike is brilliant. Needed more help with some other products I wanted n the help n advice was second to none! I would definitely recommend Uprise to anyone considering buying anything bike related. Very happy with everything from start to finish 👍🏼

Svar från Uprise Bikes
Super quick delivery. Bike all made up for delivery, we just had to put the pedals on.
Nice little tool bag too.
Cannot fault anything. Super service, thank you

Svar från Uprise Bikes
Very good service quick delivery good price

Svar från Uprise Bikes
Very happy with helmet I got from Uprise Bikes - best price I could find, came quickly considering it was Xmas and packaged in a nice box too

Svar från Uprise Bikes
don't know what I ordered but don't appreciate the use of my contact data to send me email without my consent

Svar från Uprise Bikes
Love the bike fist class would recommend

Svar från Uprise Bikes
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.