Unum UK Omdömen 

The claim was very easy to process with the website easy to use and follow.
The communication was excellent and the amount of time from claim to reimbursement is very impressive.

This was my first (and last) time using this app to book a counselling service. I was going through a difficult time and needed help from an experienced counsellor. However, my experience with the app was disappointing.
Upon downloading the app, it required an extensive amount of personal information, which seemed excessive. After providing all the necessary details, I finally made an appointment. When I met the "counsellor," she requested even more data.
The final straw was when she informed me that our session would be recorded for training and quality control purposes. Despite assurances of confidentiality, I found it hard to believe that my sensitive conversation would remain private if it was recorded and shared with the team.
I was shocked and declined the service, as it should have been clearly stated from the beginning that recording sessions was a requirement. This app-driven "talking therapy" has lost the human-centered approach I was seeking, and I am terribly disappointed. I now prefer to contact BCAP-accredited counsellors directly.

I added Unum dental to my benefits at work. I chose tier 3 for me and my husband. I had a few issues recently and asked for the money back. Unum dental is very transparent regarding what they are covering with an easy to understand benefit table. Also, submitting a claim is effortless via their online portal. Can recommend this dental insurance to anyone.

Unum Dental is all completed online now with the reimbursement approved with in 36 hours and the money reimbursed in my bank account within 4 days

Unum provide a really clear and very simple process for making my dental claims and super fast reimbursement. This is by far the best private dental insurance provider I have used in 20 years!

I have claimed back twice now and this is effortless so simple and easy to use the app, just select your treatment type, upload your receipt and away you go. It say up to 10 days to get the money back in your account. It only took me 4 days, I applied for it on the Thursday it went into my bank on the Monday. Excellent service so far.

Timely, efficient, easy.

So easy to claim, and once approved which is fast, money is paid within 2 days. Unbelievable service.

Very quick process of the claim and coverage for international treatments.

Great service. Really fast.

Possibly the worse GPs I have ever met on my life. Completely lacking in empathy, spend more time discussing your payment options then they do actually trying to help people.

They can't even diagnose you as it's all done online. If you need a prescription or a referral, it is hidden behind a pay wall. I'm guessing a kind word or any kind of human emotion or compassion is available with a price tag

If this is what healthcare in this country is coming to then there is seriously no hope.

Easy to use, got my money back with no messing around. I would highly recommend.

This was my first reimbursement request and was a bit nervous on how the process might work. However, I found the process so simple and easy and payment was extremely quick.

got refunded straight away.. great service!

Absolutely outstanding company, that's all that needs to be said.

Very quick no nonsense service . Very easy and quick to make a claim and have it settled

I work with a very big investment bank.I had applied for a claim under my group insurance policy from my corporate as I had been working partial hours due to two accidents in the last two years I am at the verge of a spinal surgery now. It's been 10 months since my claim was submitted. No positive response till now. they take months to reply. Because they are not processing my claim I am unable to go on full time leave due to financial issues.

Very quick service. Thank you.

Slowest dental insurance I’ve ever had. Takes ages to process claims and payments compared to other companies.