Elis UK Omdömen 

272
•
TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We switched to Elis over a year ago as our previous supplier’s contract was due for renewal. We did take some of the services in-house, but Elis were significantly cheaper than what we had been paying... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Unfortunately, during a hospital stay, a beloved soft rabbit Crumpets was scooped into the laundry. On my quest to locate Crumpets I spoke to many representatives of the company including people at th... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I reached out to get some changes to our cleaning services. Prompt response from the team advising me of our new account manager Michal Koprowski who dealt with my request very quickly and efficient... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

I’ve had no end of issues trying to arrange clinical waste and sharps disposal. I had to climb inside my own clinical waste bin to retrieve a sharps bin that I wasn’t even told was left there, with no... Se mer

Företaget har svarat

Företagsinformation

  1. Tvättjänster

Skrivet av företaget

Supporting you everyday. Elis is a leader in circular services, allows businesses to achieve optimal hygiene and protection for their employees and customers. Our rental maintenance model supports our customers to focus on their core business while reducing their environmental footprint. Our circular service emulate our commitment to a more sustainable future. Our services include -Workwear -Linen -Washroom -Mats -Wipers -Cleanroom -Carehomes


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

272 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 88 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,7

Alla omdömen

(272)

87 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Would recommend

We have been using the Durham site for many years now, with minimal issues. Our account manager is brilliant, very attentive and visits site every 3 months as agreed. Customer service over the phone and emails also very good. Sometimes the odd mishap occurs, but the team are very quick to respond and resolve. No complaints.

20 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Would give 0 if possible

Would give 0 if possible, worst company I’ve ever had the displeasure of dealing with. I’ve had tea towels rotting in my cellar for the last 6 weeks because they don’t turn up to collect, missed sanitary bin collections, so would’ve been at least another week until they were emptied, gave a second chance as assured the service would improve but it quite clearly hasn’t, rang up asking to speak to the account manager, didn’t bother to ring back until the next day and had the most couldn’t be bothered attitude I’ve ever encountered, avoid at all costs!

20 mars 2025
Omdöme utan inbjudan
Logotyp för Elis UK

Svar från Elis UK

We are really sorry to hear about your experience. We value our customers and your comments have been taken very seriously. If you would like to discuss any of your specific situation further please could you contact your local servicing site, who will treat this matter seriously.

Betygsatt 1 av 5 stjärnor

Would rate 0 if possible

Would rate 0 if possible, customer service is beyond bad. All concerns, emails and phone calls are ignored or fobbed off. Half of their email addresses don't work so trying to find anyone to complain to is impossible.
We have been with the company for almost a year, invoices all incorrect and service almost nothing. Been chasing for months to try and get out of the contract and had nothing.

10 mars 2025
Omdöme utan inbjudan
Logotyp för Elis UK

Svar från Elis UK

We are really sorry to hear about your experience. We value our customers and your comments have been taken very seriously. If you would like to discuss any of your specific situation further please could you contact your local servicing site, who will treat this matter seriously.

Betygsatt 4 av 5 stjärnor

Good Service

We have used the Durham Branch for some time now on 2 of our sites. We have never experienced anything too bad. Had a few problems when 1 of out sites first kicked off but that was resolved in a timely manner

6 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Horrible company

Horrible company. Very sneaky. I'd give them 0 stars if I could. Get you to sign contract and don't even collect waste or reply to emails. They just keep sending invoices. Avoid like the plague!

7 februari 2025
Omdöme utan inbjudan
Logotyp för Elis UK

Svar från Elis UK

We are really sorry to hear about your experience. We value our customers and your comments have been taken very seriously. If you would like to discuss any of your specific situation further please could you contact your local servicing site, who will treat this matter seriously.

Betygsatt 1 av 5 stjärnor

Appalling service

Appalling service. They are quick to send invoices but don't do the work they're supposed to do. Impossible to get hold of.

6 januari 2025
Omdöme utan inbjudan
Logotyp för Elis UK

Svar från Elis UK

We are really sorry to hear about your experience. We value our customers and your comments have been taken very seriously. If you would like to discuss any of your specific situation further please could you contact your local servicing site, who will treat this matter seriously.

Betygsatt 1 av 5 stjärnor

Katastrophe!

Katastrophe! Nachdem einige hundert Mitarbeiter bei der Anprobe waren wurde ein beachtlicher Teil an Arbeitshosen geliefert die zu gross waren. Also investierten nochmals dutzende Mitarbeiter ca jeweils 45min bis 60min in eine erneute Anprobe welche erst richtig amateurhaft ablief (nicht alle Grössen verfügbar, es wurde dafür "geschätzt") erhielten wir dann etwa 2 Wochen später die "korrigierte" Kleidung... Nun ja diese Hose kann ich gar nicht mehr tragen da viiiiel zu lang. Schlimmer als erste Lieferung. Mal sehen ob es noch was wird.
Keine Empfehlung!

5 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DO NOT SIGN A CONTRACT WITH THIS…

DO NOT SIGN A CONTRACT WITH THIS COMPANY!!!
We entered in to a 3 year contract to collect and drop off towels for our hairdressing business. We provide 6 months written notice as specified by the operative that we spoke with. They didn't respond to our notice and waited until the contract ended on our date to try and charge us for a further year. They can also increase your prices AT ANY TIME during the contract as per the very small print in the contract. Awful experience, I think we're heading to court

5 februari 2025
Omdöme utan inbjudan
Logotyp för Elis UK

Svar från Elis UK

We are really sorry to hear about your experience. We value our customers and your comments have been taken very seriously. If you would like to discuss any of your specific situation further please could you contact your local servicing site, who will treat this matter seriously.

Betygsatt 1 av 5 stjärnor

I WORKED THERE

I WORKED THERE , WAS BASED IN NORTHWEST, my dad passed away the manager was ok , letting have time off then turned on me ,saying he didn't give me permission to have time off , I put sick notes in off the doctor ,never paid my sick paid still to the day, they made up I owed them , the manager based from St helens branch name of A**y, he bullied me and other members of the team , also bullied a young lad into resigning. He made me feel worthless after loosing my dad , he phoned me and said while I was off on sick ,I'd better resign or we will go down the route of sacking you ,I was off sick with sick notes ,for being low mood, bereavement, high blood pressure, he added to it . Scum of the earth . How can he be still employed at st.Helens depot it's unreal . High staff turn over because of this guy . Staff leave management's fault . A**y it's your fault . Get a grip stop being a bully . Reply to elis, I dealt with HR and she came up with the same and stuck by the manager , who i now have found out has been sacked , can I have my 12 weeks of sick pay please. Please provide a email or phone number so I can reply .

13 februari 2024
Omdöme utan inbjudan
Logotyp för Elis UK

Svar från Elis UK

We are really sorry to hear about your situation, we have been made aware of the facts and the matter is being dealt with. We value and support our staff, please be assured that we wouldn’t want any of our colleagues treated this way, if you would like to discuss any of your specific situation further please could you contact your local HR team, who will treat this seriously and confidentially.

Betygsatt 1 av 5 stjärnor

Disgusting HR and employment contract…

Disgusting HR and employment contract manipulation with zero rights for employees

malignant hierarchical managment structures that keep employees feeling about as valued crap on one's shoe

2 februari 2025
Omdöme utan inbjudan
Logotyp för Elis UK

Svar från Elis UK

We are sorry you feel this way about our HR team, we want our employees to feel valued, supported and engaged. Please contact us on uk.info@elis.com and we will ensure your experience is looked into.

Betygsatt 2 av 5 stjärnor

Die Firma Elis würde ich nicht weiterempfehlen

Die Firma Elis ist generell eher ein Trauerspiel. Vor allem, was der Service anbelangt. Erstauslieferung der Berufskleidung war amateurhaft.
1. Ein Mitarbeiter hat 2 kurze Hosen statt langer Hosen bekommen.
2. Unterschiedliche Kollektionen in einem Kleidungssatz (Jacke von der einen Kollektion und die Hose von einer anderen).
3. Auf Rückrufbitten wird kaum reagiert. Es werden lieber E-Mails geschrieben als Telefonate geführt.
4. Die empfohlene Kollektion ist schlechter bzw. weniger robust als die davor. Mitarbeiter, die mit Metalltafeln umgehen, haben sehr schnell Risse in der Hose.
Man sollte sich das gut überlegen. Das einzige, was gut ist, ist der Preis und die "modernen" Kollektionen. Wenn der Rest aber schlecht ist, bringt einem das nicht viel.

22 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Shameful excuse of a company

Shameful excuse of a company. Bad customer service. Deliveries are always late and incorrect, we cannot get anyone from Elis to reach out to us to discuss our concerns. Avoid at all costs.

20 januari 2025
Omdöme utan inbjudan
Logotyp för Elis UK

Svar från Elis UK

We are really sorry to hear about your experience. We value our customers and your comments have been taken very seriously. If you would like to discuss any of your specific situation further please could you contact your local servicing site, who will treat this matter seriously.

Betygsatt 1 av 5 stjärnor

Zéro 🤮🤮🤮

Zéro , WC Dégueulasse 🤮 , Burger de basse qualité... Frites trop cuites... quasi rien en sauce et le tout servi quasi froid...et
WC DÉGUEULASSE, il faut fuir attrape TOURISTES 🤮🤮🤮🤮

10 januari 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer