DO NOT USE this company! On returning back to the UK, we were told to contact Easy Parking for pick up back to their yard where our vehicle was being kept. Communication was poor having been told on m... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Awful experience, I tried calling at least 25 times across 3 days to amend my booking but the phone number never goes through and I also emailed them but only replied 3 days later. Never again I will... Se mer
Excellent price for cruise parking, crystal clear instructions, prompt pick up for both departure and return, safe parking site that is easy to find, both drivers exceptionally helpful with luggage... Se mer
All a bit amateurish. Not too bad dropping car off and getting their minibus to cruise terminal but disaster coming back. Promised pick up in 20 minutes, continually phoned them when there was no s... Se mer
Företagsinformation
Skrivet av företaget
Trinqoo provide comparison service for Airport parking and Airport transfer service to UK travellers.
Kontaktuppgifter
12 Deer Park Road, SW19 3TL, South Wimbledon, Storbritannien
- 0208 050 5352
- support@trinqoo.com
- trinqoo.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Happy Customers.
On arrival in Southampton a quick phone call to Dolphin Parking, to see which way was best for us to find the parking area, this was very quickly & stress free dealt with and we were guided to the parking within a very short time. The transport for us to be taken to the boat was waiting without any problems or hassle. The driver helped us with our luggage & helped with the directions we needed at the port. On return the driver was soon with us to be taken back to our car again stress free & without any hassle, this firm we highly recommend for politeness, professionalism , helpfulness & no hanging around for transportation.
Booking easy on line
Booking easy on line. However we had to wait 20 mins on arrival to hand over car which meant we incurred £11 parking fee (it goes up after 15 mins).
Also some confusion over entry/exit fee for Heathrow which is paid on line and the parking fee detailed above (ticket machine in carpark).this could be made clearer in booking process.
On return we phoned as requested but it was difficult to hear and when I informed the employee of my number plate he did not get it and did not know the code for letter (foxtrot zulu etc) so a bit of confusion there!) Car delivered to us safely and quite quickly.
Excellent service would highly recommend
Excellent service would highly recommend
Hard to find carpal
Was very hard to find the car park but once there the service was great thank you
Hidden charges and delays
The price quoted did not make it clear that we would have to call for the car to be taken off site at Heathrow, and also pay additional charges for entry and exit at the airport. These pushed the total price up by more than 20%! We had to wait at the designated spot for over 20 minutes for the driver to arrive. Would not consider these again.
The process was flawless
The process was flawless. We turned up at the entrance to be met by one of the staff who told us where to park. Loaded our cases into the mini bus and then set off for the port. I’m sure that the reverse trip will be as good. Great service so far.
Seamless and Superior: A Top-Tier Car Park Experience
The experience provided by this company is exceptional. Their high-class service ensures privacy, and you won't find yourself waiting for a driver. This is a car park service that I highly recommend to anyone in need of reliable and superior service. They truly stand out with their commitment to quality and efficiency.
Excellent service at a reasonable price…
Excellent service at a reasonable price
Thanks Guys
Painless experience
Booking was easy, the pick up from the car park on 8/5/24 was seamless and the return pick up on on 18/5/24, likewise. The drivers both ways were friendly and helpful.
The postcode given as the destination…
The postcode given as the destination sent us to a different place, albeit close not close enough to see where we needed to be, however one of the guys came out to find us. No problems at all. On our return we were told they had updated the postcode and was assured it was now sorted. The transfer to and from the port, 10 minutes’ish was excellent and the staff were polite and courteous. I would recommend and will certainly use them again.
We realised we'd been scammed on…
We realised we'd been scammed on arrival at the car park and the Tinqoo guys were unbelievably helpful, yes we had to pay again but we should be able to claim that back but we would have been completely stuck if it wasnt for these lads. I wish I'd got their names so I could have mentioned them personally in this review but thanks, so grateful.
Park and ride.Parking not far from the cruise line…
Parking not far from the cruise line and transfer to and from the ship arranged.
Help on hand on arrival.
Very punctual good service really happy…
Very punctual good service really happy would recommend to friends and family.
Amazing service
Very friendly staff, someone was waiting for us when we arrived to show us were to park. The car was already waiting for us, took us straight to our destination. On the way back called the alloted time before we disembarked then again when we got curb side the car was waiting for us again, took us back directly to our car, was very efficient and easy. Will use this company again
Amazing experience
Amazing experience, so so easy both on embarking and disembarking our cruise ship, lovely feeling to be leaving the port whilst everyone else was queuing for busses. Byron / Shri was a great driver who helped with all our bags and baby items. The organiser who i didnt catch the name of was also a great help and gave us clear instructions so we never had to wait around. Great service will definitely use again.
Thanks so much
Great personalised service
Great personalised service. Efficient and would recommend.
I used this company to park for a cruise from Southampton. You can drive straight the the car park and be transferred to the cruise terminal, but I chose to drop my cases off at the terminal and spend an hour in Southampton before going to the car park and getting my transfer.
Very easy and simple to use
Very easy and simple to use. It is worth saying it is a comparison site but easy to compare all the "service providers" with choice of who to use being the customer's based on price, storage of vehicle and service provided.
We used Trinqoo for our Norwegian Cruise
We used Trinqoo for our Norwegian Cruise from Southampton and found them very friendly, helpful and their instructions to navigate to the carpark quite precise. Their communication for inward and outward journeys was quite supportive.

Svar från Trinqoo
Very efficient service and friendly…
Very efficient service and friendly staff. Would recommend and use them again.

Svar från Trinqoo
Stay away from this company if you want…
Stay away from this company if you want good for yourself. My parking was reserved from noon on April 24 to 04th May, as I didn't know when I would get there. my plane started 24th April in the evening. The employee called me at noon and asked when I would get there. I said that I didn't know, and then I would call half an hour before, as it was in the description, but definitely not before 3-4 in the afternoon. He said it was fine, then at 12:30 he called me again to ask where I was because the driver was waiting at the airport, I told him again that and he said, I had to pay charge of £10 because the driver was already there for the car. I said this is not the case, I'll call when I'm there, the driver shouldn't go because there's nothing to do. Then he started yelling at me on the phone in a very jerky way. Then I'm looking for another parking lot. They called me twice, at which point I should have paid £30. Ridiculous. I called the head office, told them the root of the problem, that they couldn't deal with me, and then asked for my money back, which refused to return on the grounds that I ran out of time. I asked them to investigate who he was and on what basis he yelled at me, to let me know the outcome, but 2 weeks have passed and nothing has happened. I don't even understand how these guys can make ends meet. All this happened in Apple car park.
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