I paid for a ticket and never got my…
I paid for a ticket and never got my ticket
23 maj 2026
Omdöme utan inbjudan
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Företagsinformation
Skrivet av företaget
Levifly is a premium UK travel brand created by a team with over 15 years of expertise in private tours, luxury holidays and curated attraction experiences across the Far East and Middle East. Building on this long-standing foundation, Levifly now brings ATOL-protected flights, luxury escapes, multi-city holidays, and exclusive NDC fares to travellers across the UK. With access to private UK market content, top airline partnerships, and hand-picked global experiences, we deliver exceptional value with a refined, personalised service. Experience trusted expertise. Travel beautifully. Choose Levifly.
Kontaktuppgifter
184 Gillshill Road, Hull, HU8 0JR, London , Storbritannien
- +442080440900
- customerservice@levifly.com
- levifly.com
3,5
Medel
9 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Tower bridge is amazing.
Tower bridge is amazing.
But also the person that is responsable for sending the tickets. He was very kind
7 maj 2026
Needs to be more virtual friendly
The line went by fast. Staff were nice. A QR code wasn’t sent to email after tickets were purchased online. I’m not sure if one gets sent; but, having to go to guest services and get the ticket printed out was inconvenient. Waste of paper too.
1 maj 2026
Svar från Levifly
Thank you for your feedback. We really appreciate you taking the time to share your experience.
We’re glad to hear you found the staff friendly and that the queue moved quickly 😊 However, we’re sorry for the inconvenience caused regarding the QR code. Normally, an e-ticket or QR code should be sent via email after purchase, so we understand how frustrating it must have been to visit guest services and require a printed ticket.
Your suggestion about making the process more virtual-friendly is absolutely valid, and we’ll be sure to pass this feedback along to the relevant team to help improve the overall experience and reduce unnecessary paper use.
Thank you again for highlighting this, and we hope to welcome you back for a smoother visit in the future.
Kind regards,
LeviFly Team
Had trouble finding the bar code
1 maj 2026
Svar från Levifly
Thank you for your feedback. We’re sorry to hear you had trouble locating the barcode. It’s usually included in the confirmation email, but we understand it may not always be easy to find. We’ll take this on board to improve the experience.
Kind regards,
LeviFly Team
Iceland trip
My friend and I went to Iceland for a four day trip hoping to catch the northern lights. The team at LeviFly booked our entire itinerary for us. Including transport to and back from sky lagoon, to see northern lights and south coast tour of Iceland. I had absolutely nothing to worry about. During the trip, there was one day when the bus forgot to pick us up, I was able to get in touch with the team at LeviFly and they responded promptly with a number I could call and I was assigned to the next bus immediately. It was an amazing trip.
22 januari 2026
Svar från Levifly
Hi Shagufa,
Thank you so much for your lovely feedback and for choosing LeviFly for your Iceland trip.
We’re delighted to hear you had an amazing experience and that everything was taken care of for you. It’s especially great to know our team was able to assist quickly when the pickup issue occurred. That’s exactly the level of support we aim to provide.
We truly appreciate your kind words and look forward to helping you plan your next adventure.
Kind regards,
LeviFly Team
Loved it!
I recently returned from a holiday to Kuala Lumpur. The entire booking process was smooth from the beginning. Ken was professional and ensured all my queries were answered. The pricing was very competitive and the arrangements. I would confidently choose this service again for my future travel plans.
22 november 2025
Omdöme utan inbjudan
Svar från Levifly
Thank you so much for your kind review! We’re delighted to hear that your Kuala Lumpur trip was seamless and that the booking process with Levifly met your expectations. Ken will be very happy to know his support made your experience even better.
We truly appreciate your trust in Levifly and are glad our competitive pricing and arrangements worked well for your holiday. We look forward to assisting you again with your future travel plans
Absolutely amazing experience
Absolutely amazing experience! This travel agency took care of every detail and made our trip completely stress-free. Friendly staff, seamless planning, and unforgettable recommendations. Highly recommend for anyone wanting a perfect getaway!
28 november 2025
Omdöme utan inbjudan
Svar från Levifly
Thank you so much for your wonderful feedback! We’re thrilled to hear you had an amazing experience and that our team was able to make your trip smooth, stress-free, and memorable. Our staff genuinely enjoys helping travellers create the perfect getaway, so your kind words truly mean a lot.
We appreciate your recommendation and look forward to planning many more unforgettable trips for you in the future
I've booked with Levifly twice
I've booked with Levifly twice, Was a smooth and genuine service. Whether the dates I preferred or the weight allowance, they managed to accommodate for my booking.
Will definitely recommend 💯
All The Best to the Team!
14 augusti 2025
Omdöme utan inbjudan
Svar från Levifly
Thank you so much for your continued trust in Levifly! We’re delighted to hear that both of your bookings went smoothly and that we were able to accommodate your preferred dates and baggage needs. Providing a genuine, hassle-free service is exactly what we aim for, and it’s wonderful to know we met your expectations.
We truly appreciate your recommendation and your kind words for our team. Wishing you all the best as well — and we look forward to assisting you again soon!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.