Trinqoo Omdömen 

Had to pay twice due to cancelled booking and have not had a refund!

DO NOT USE this company! On returning back to the UK, we were told to contact Easy Parking for pick up back to their yard where our vehicle was being kept. Communication was poor having been told on multiple phone calls that they would be arriving to pick us up in 20 minutes (which was a lie). There was multiple excuses and no accountability for their terrible service. Multiple families were in the same situation, waiting between an hour and hour and a half.

I used Trinqoo to book airport parking from Lion Parking Service between 25th July and 8th of August. First off all they don't even deserve a star. Everything went wrong this car parking services should be shut down. Nothing went right drop off was 50 minutes late there favourite response is they will be there in 5-10 minutes. There was no information sent to inform us that the short stay at terminal 4 at Heathrow was closed. I had to call an enquire due to an email I received from Heathrow airport about parking. Then the joke of the whole entire thing. We came back from an amazing holiday to come back to over an hour of waiting in long stay car park. First they stopped picking up my calls everything was either directed straight to voice mail or just rang out. Second of all the two people I got hold of had no clue where my car was. Finally my wife called they picked up and said the car was 20 minutes away which meant we then had to wait a even longer. After that nothing came we ended up waiting over 2 hrs with my 5 year old son. Please please please nobody should book there services. I want a full refund service was ridiculous. I actually thought I was being pranked.

Awful experience, I tried calling at least 25 times across 3 days to amend my booking but the phone number never goes through and I also emailed them but only replied 3 days later. Never again I will use this company or recommend them.

Booked airport meet and greet parking with Trinqoo. On the returning back from our trip, we called after collecting our bags, but our vehicle did not turn up until about 2 hours. The mobile number will ring for about 6 times, before they will pick the call. I have a total of 35 call logs on my phone!! At a time they said Police stopped the vehicle, with no proof or evidence.

Instructions for dropping and collecting car is at Heathrow T2 Level 4 Row B. When the driver eventually turned up, he went to level 3. He entered the parking 12:49, but only contacted us at 13:20 to say he is at level 3.

In all, a very bad experience, not recommended at all!
PLEASE DO NOT USE THIS COMPANY!!!

Very easy to book, very esy drop-off and efficient pick-up. Drivers were great

Liked the ease to get parked. Dislike the speed of picking up on both journies,

I was put onto a car parking company that tried to scam more money out of me, saying my car was oversized and if I wanted to pay by card that was another £11, never again will I use this site.

I actually rate this -10. Rang the telephone number provided in my confirmation email 30 minutes before arriving at Airport and was advised that the money I had paid back in March 2026 for this booking had not been handed over so I had no choice but to pay again!! I have, since May 27th been emailing to get a refund and have been ignored, no response at all. PLEASE AVOID THIS COMPANY

Please do not use this company. They do not do the following:
1, if you ask questions, they ignore.
2,if you try calling, no answer.
3,if you request a refund, again no reply.
4,if you ask for Manager details, they ignore.
My next step is legal.
Please avoid.............

I had made a booking for meet and greet. The booking was diverted and the provider was changed and upon arrival I was made to pay again by the new provider before they took my car. However, most alarmingly, after the second provider had taken my car away, I was contacted by a 3rd person, who said they were waiting to collect my car! I was panicking that someone may have stolen my car!
I was assured by the second provider that I would get a refund. However, despite several email to supportattrinqoo.com, there is no reply. I would not use this company ever again.

Worst ever company to deal with - we chose meet and greet - there was no one there to meet us and no one there to greet us on our return. We have to wait over 90 mins for our car to arrive to drive home this was after a total of 20 hours on flight/transit.

Absolutely terrible - been chasing a refund since last October and have had one response. I just want the money I am owed. Emailed so many times.

Booked a meet and greet service, and day before our flight they changed the underlying service provider to Lion Parking which is 1 rated. Drop off went OK, but upon return we only got our car back at 00:30 after first calling them at 23:08 (and several times thereafter) and being promised our car back in 20-25 mins. Horrible experience especially for our 3 young kids.

There was a complete lack of instruction and a lot of waiting around which made us late for our check in time. Very stressful.

I used Trinqoo to book airport parking from Lion Parking Service between 24th March to 16th April and upon return my car was scratched. The driver handed the key and dashed off from the airport without any checks, turned off his phone. Called their office and they will not take responsibility. There were bird poo all over the car as well. Dont use these companies though their price maybe cheaper, they do not have proper parking and using streets in their area. Will not recommend anyone using their services. I have contacted TRINQOO and nothing has been done. 😡😡😡

These people are so rubbish. Never use their services please. It’s a trap. I had to call police. Waiting at the airport but they blocked my number as they were more than 2 hours late. Didn’t want to answer my calls as they didn’t have any explanation. Even took extra money from me. And threatened me not hand over my car.

Very poor experience, SMG parking would not accept our booking as said they were owed money, really stressful start to holiday, the reviews on SMG parking are really poor so why are they part of your recommended parking contractors

My car parking was refused at Stansted airport. I had to pay again at the car park and now im trying to claim a refund with no answer on the phone or emails.

They arrived so late to meet me that they caused me to miss my flight. I had to make another booking to follow my family.
Because they were so late, I already incurred a £15.50 charge in the pickup car park.
My car tracker kept alerting me that it was moving at 01:30am and then randomly during the cars we were away.

NO reason or accountability.