Tony Kealys Omdömen 

2 554
TrustScore 3.5 av 5

3,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

4 emails , 2 phone calls and still zero communication. Definitely wouldn’t recommend, was a very slow delivery and now want to return due to issues with the pushchair straight out the box! I just wan... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Made two orders recently. Both excellent service. Poppy emailed me about the first order beging delayed which was no problem. And with my second order unfortunately the pram I ordered was dama... Se mer

Betygsatt 1 av 5 stjärnor

Much longer lead times than advertised. Very annoying and misleading. Shouldhave gone with another site. Update We are nearly on week 6 and no sign of double buggy!

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great customer service from this company. Kept in touch by phone and never hid behind faceless emails with us throughout when an item was out of stock and always presented options to us should we not... Se mer

Företagsinformation

  1. Babyaffär

Informationen kommer från olika externa källor

We have almost 50 years experience providing the best advice, service and products available to families, and we are extremely passionate about what we do !


Kontaktuppgifter

3,5

Medel

TrustScore 3.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 80 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,5

Alla omdömen

(2 554)

12 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Quick delivery

Purchase arrived a lot quicker than expected. Everything was packaged well and arrived without any damage.

6 mars 2022
Betygsatt 5 av 5 stjärnor

happy

The price was competitive, delivery lead times well communicated, product arrived as expected & with packaging etc. in good condition

I haven’t shopped with Tony Kealys before but would happily do so again.

6 februari 2022
Betygsatt 5 av 5 stjärnor

Pram sheets

Couldn't get same pram sheets I had previously purchased in our local store, so a very helpful customer assistant suggested I try online, available and arrived within a couple of days.
Good quality, soft and perfect fit!

2 januari 2022
Betygsatt 1 av 5 stjärnor

Awful customer service!!

What a terrible company to deal with, especially when you’ve had a baby and don’t have hours to spend hounding them! I pre-ordered a rocking chair for the arrival of my baby which was due to come in stock before his birth. Paid almost £300 in full upon purchase. Waited and waited for the chair to come in stock, every time the “due in” date came they would then add on another month to it’s arrival date. By the 6th month I couldn’t wait any longer so asked for my money back so I could purchase an alternative. We’re now over a month later and I’m still waiting for a refund! Every time I get in touch they say they’ll complete the refund that day and then do absolutely nothing!! With regards to their “pre-ordering” I think it’s a joke that they can keep hold of large amounts of peoples money with no real idea on when they can deliver the goods. Avoid this company, they will not deliver and then keep your money when you ask for a refund. They’ve had my money for that long now that I can’t even get a refund through PayPal so it may be a scam on their behalf to be able to keep people’s money without having to issue a refund?!

23 december 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I ordered a high chair with a baby set

I ordered a high chair with a baby set, but I received two high chairs without a baby set. I emailed customer service to ask to organise the return of one of the high chairs and to send the baby set. However, I have not received any responses, so I called them and talk to one of the customer service people regarding the online purchase. The lady organised the return immediately and said that she will send the baby set as well. However, there has not been any update so far for almost two weeks. I called the shop again, but the online customer service person was not in place so I left a message to the person in the shop. She said that the online customer service person will contact me in 30 minutes, but I still didn't receive any phone or email after over 24 hours. I just stride to call, but no one picks the phone. There was even no simple word of apology when I speak to them about this in the first place. This is a terrible customer service

17 december 2021
Betygsatt 1 av 5 stjärnor

Can someone get in contact with me in…

Can someone get in contact with me in regard to my order please?! Purchased a Joie spin car seat on 01/12/2021 but yet to receive it! There is no tracking info from 03/12/2021 and my emails and voicemails (as no one answers the phone) are being ignored!

In terms of your reply, I have emailed customer services and haven’t received a reply. Also the tracking has stopped but it appears DPD received the information for the parcel but not the actual parcel.

13 december 2021
Omdöme utan inbjudan
Logotyp för Tony Kealys

Svar från Tony Kealys

Hi There, We do apologize for the issue you are having with your tracker, if you contact customerservice@tonykealys.com we will start an enquiry with our courier on your behalf.
Kindest Regards Customer Service

Detta är Trustpilot

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