4 emails , 2 phone calls and still zero communication. Definitely wouldn’t recommend, was a very slow delivery and now want to return due to issues with the pushchair straight out the box! I just wan... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Made two orders recently. Both excellent service. Poppy emailed me about the first order beging delayed which was no problem. And with my second order unfortunately the pram I ordered was dama... Se mer
Much longer lead times than advertised. Very annoying and misleading. Shouldhave gone with another site. Update We are nearly on week 6 and no sign of double buggy!
Företaget har svarat
Great customer service from this company. Kept in touch by phone and never hid behind faceless emails with us throughout when an item was out of stock and always presented options to us should we not... Se mer
Företagsinformation
Informationen kommer från olika externa källor
We have almost 50 years experience providing the best advice, service and products available to families, and we are extremely passionate about what we do !
Kontaktuppgifter
61-63 Boucher Crescent, BT12 6HU, Belfast, Storbritannien
- +44 (0)28 90682118
- websiteuk@tonykealys.com
- tonykealys.co.uk
3,5
Medel
3 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Prices - Smooth Transaction
Have bought from this company twice now. Great prices, easy order, fairly swift delivery. A great smooth transaction. Can recommend 😊
6 december 2021
Purchased a buggy for holiday that was…
Purchased a buggy for holiday that was £150 down to ££115 disgusted to find it at £79 in my local store
4 december 2021
Stokke Tripp trapp
Absolutely delighted with this product and with Tony Kealy service - shipped from Belfast to the UK within days and perfectly packaged ! Could not ask for better service - in England it would’ve taken 10 days! Have bought from the company before and will do again
2 december 2021
Happy customer 😊
I’m happy with my purchase-hauck sleep and play cot, bargain price compared to other websites like Amazon. Arrived well packed,
Brand new and undamaged. My daughter who is 6 months loves it and it helps her to stand up as a active baby, I needed this to keep her safe.
16 november 2021
What a fabulous company
What a fabulous company. I have not been into the store, but have spoken to them on the phone a few times and via email and they have been fantastic. Part of our order wasn't compatible properly with our pushchair and they were amazing. Refund was swift and they handled it all very professionally and politely.
This was our second large ish order from them and we most certainly will be buying here again. Thank you.
9 november 2021
Absolutely fantastic sevice very quick…
Absolutely fantastic sevice very quick delivery time. Car seat as described.
Really good value for money.
Thank you so much.
7 november 2021
Excellent customer service
Excellent customer service. I wanted to buy a new Joie Spin car seat, I tried ringing another well known retailer in the same park , no answer. Phoned Tony Kealys in Cork, answered straight away, reserved my item, booked a slot in to get the car seat fitted ,they removed my old one as well for me, the staff were so friendly , efficient and knowledgeable they were so great to deal with . Thank you .
6 november 2021
Omdöme utan inbjudan
Ordering was easy
Ordering was easy. Order arrived in very good time. Safely packaged and delivered. Very good value. Very good service!
5 november 2021
Excellent service
This company provided extremely good service from the point of ordering to delivery. Product arrived safely and was well packaged. I would not hesitate to recommend.
24 oktober 2021
Excellent service
Excellent products, great offers and a wide selection. We will definitely use again.
22 oktober 2021
Perfect online experience
Great shop, very easy to buy online and pick up instore. The items I purchased were the cheapest anywhere online and the service was excellent. Would highly recommend to anyone
20 oktober 2021
Replacement mattress
I ordered a replacement mattress for a pram I had bought second hand. I honestly couldn't find the mattress in stock anywhere online until I came across this shop. The delivery was prompt and I was really pleased with the service. I'll definitely keep this shop in mind for future purchases.
18 oktober 2021
Omdöme utan inbjudan
The wrong product arrived and was…
The wrong product arrived and was poorly packaged. Customer service was prompt and resolved the issue quickly offering a refund as the product was no longer in stock
16 oktober 2021
Svar från Tony Kealys
Hi Gurinder,
Again, our sincere apologies you received the incorrect item.
We are truly sorry we could not issue a replacement product.
It is never our intention to upset our customers and hope not too much inconvenience was caused.
Warm regards
Customer Service.
Very happy with my purchase
Very happy with my purchase. Exactly what we needed for our cot bed. Excellent quality of the product.
15 oktober 2021
Have not received my order!!!!!
Have not received my order!!!!!
Very disappointed, con!!
13 oktober 2021
Svar från Tony Kealys
Hi Daniel,
I have checked and your order is a pre-order item.
Delivery can take 6-8 weeks upon ordering for this item.
You placed your order on 22nd Sept.
The goods have now arrived in stock and are preparing to dispatch to you.
Delivery will take 5-10 working days.
Please get in touch with our customer service department if you now wish to cancel.
Warmest regards
Customer Service
customerservice@tonykealys.com
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