Baby & Co Omdömen 3 445

I ordered a cybex G2 and was expecting a 7-10 delivery but it got shipped out the next day which was great! Perfect packaging, no problems at all

Very easy to order and arrived sooner than expected very happy with purchase

Got a Maxi-Cosi video monitor from Baby and Co and it’s been really useful. Setup was quick and it’s simple to use day to day, with a clear picture and sound. Arrived fast and everything went smoothly with the order. Happy with it.

Really happy with the Inglesina highchair. It arrived quickly, was easy to set up, and feels really solid and well made. Great experience overall.

Really good service from Baby and Co when ordering the Mamas & Papas Lua crib. Turned up quickly, well packaged, and everything went smoothly. Would definitely use them again.

Great experience, everything was simple and I’d have no problem purchasing again.

Silver Cross Clic stroller from Baby and Co has been great. Lightweight, easy to use, and arrived quickly. Very happy and would shop there again.

Went for the Cybex Cloud T car seat from Baby and Co and it’s been a great choice. The ordering process was smooth and it arrived sooner than expected. The seat feels really secure, easy to use and comfortable for our baby. Everything went without a hitch and I’d happily order from Baby and Co again

I ordered a Cybex travel system from Baby & Co on 23rd March based on the advertised 10–14 working day availability, as I am due to have my baby at the end of April and wanted everything organised well in advance.

The main travel system has now been dispatched, however the ISOFIX base — an essential part of the bundle — is out of stock with no confirmed delivery date and is expected to arrive around my due week.

Customer service responses were polite, but ultimately no real solution was offered other than waiting indefinitely or sourcing the item elsewhere myself. Given the cost of the purchase and the importance of baby equipment being ready before arrival, this was quite disappointing and stressful.

I understand supplier delays can happen, but clearer stock information or proactive solutions would have made a big difference to the experience.

Unfortunately this has taken away from what should have been an exciting purchase.

I have still not received my order.
When I placed my order it stated that I would receive it in 7 to 10 days to which I didn’t. I called your company after three weeks and was informed that there was a delay and that it would be delivered this week. I received a phone call from your company today informing me that my order would be delivered today, to which it wasn’t. I am very disappointed with your service.

We visited Baby & Co in January to decide on a travel system after researching many options online. Although we initially planned to purchase from a large chain, we chose to support a smaller, local business after our visit.

We placed our order in February, with a quoted delivery time of 10–14 working days. When this timeframe passed, we contacted the store and were informed of a delay, with stock expected to reach the supplier on 9th April. However, when we followed up again on that date, we were told it had been pushed back further to 29th April, after which delivery would then be arranged.

With our due date fast approaching, and needing the car seat to bring our baby home from the hospital, the ongoing uncertainty and repeated delays left us with no choice but to cancel the order.

At no point were we proactively informed of these delays, nor were we offered an apology. This level of communication and service has been extremely disappointing.

We have since ordered the same item from another company, with delivery scheduled for the next day!!

Ordered a new car seat and it arrived 24 hours later. Super fast delivery

We chose the Maxi-Cosi Minla highchair from Baby and Co after comparing a few options and we’re so glad we did. It’s really versatile and grows with your little one, which makes it feel like great value. Checkout was straightforward and delivery was prompt. Everything arrived safely and we’ve been very impressed with both the product and the overall experience.

Can't fault the quality, the price or the speed the pram was delivered
The only thing I need to complain about is the delivery, the DPD driver did not knock on my door he just dumped it in the rsin and left it

Bay seat was bought for a gift, expectant Mother and Father over the moon with it. Fast delivery, excellent product - 5 Star Recommended

The product I ordered arrived no issues, unfortunately extremely long delivery time from what is originally stated. Had no updates until I had to chase it up via email.

Excellent customer service as always. Really quick with replying to emails as well. Staff in store were extremely friendly.

Ordered a wheelybug it was simple and it arrived quickly. It’s cute, well made, and our little one loves riding it around the house. Smooth purchase experience and I would happily shop with Baby and Co again.

Straight forward purchasing, relatively speedy delivery, given the size of the order (2 car seats), and certainly within the lead time stated on the website. I’m always pleased to support small businesses and in this case they came out cheaper as well, so everyone’s a winner!

It was a great experience as I was looking for two car seats for my granddaughters the experience was great as was easy to order and amazing delivery will recommend to my friends and family