4 emails , 2 phone calls and still zero communication. Definitely wouldn’t recommend, was a very slow delivery and now want to return due to issues with the pushchair straight out the box! I just wan... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
4 emails , 2 phone calls and still zero communication. Definitely wouldn’t recommend, was a very slow delivery and now want to return due to issues with the pushchair straight out the box! I just wan... Se mer
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Made two orders recently. Both excellent service. Poppy emailed me about the first order beging delayed which was no problem. And with my second order unfortunately the pram I ordered was dama... Se mer
Much longer lead times than advertised. Very annoying and misleading. Shouldhave gone with another site. Update We are nearly on week 6 and no sign of double buggy!
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Great customer service from this company. Kept in touch by phone and never hid behind faceless emails with us throughout when an item was out of stock and always presented options to us should we not... Se mer
We have almost 50 years experience providing the best advice, service and products available to families, and we are extremely passionate about what we do !
61-63 Boucher Crescent, BT12 6HU, Belfast, Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I Wouldn’t recommend Tony Kealys at all. I purchased a travel system in January. I went to the shop knowing that system I wanted having done a fair bit of research. The lady who assisted us completely overlooked what I wanted and talked up another brand to be amazing and far better than the one I had picked. We went with her suggestion in the end feeling a bit rushed. Looking back she completely over exaggerated the features and made me feel like I didn’t know what I was looking for when I had done my research. When I went to try buy accessories for the system we bought I discovered there is only 1 stockist in Ireland other than Tony Kealys. I am sure the woman pushed this system so much because of this reason. The experience has turned me off shopping here ever again and I will order online from other stocklists of the brand in the future.
We have ordered a rocking chair that was on competitive price and arrived quickly. Happy with our purchase. Good quality.
Great customer service and updates throughout from Tricia. Item required was out of stock so alternative offered at same price :)
Excellent service - easy to order and the chair came very quickly, plus it was the best price in town.
They Advertised a car seat on their website that was actually unavailable. They had to give me a refund. wouldn't buy anything off them again.
Doesn’t look like it did online (fabric or shape) and poor stitching. I emailed over a week ago to say I was unhappy with my order and I am yet to receive a response!
Brilliant customer service. There was an issue with my online order and I was instantly called and had everything sorted. Delivery was much faster than I had expected, thank you!
Love my new smart baby changing unit. It fits in so nicely and is adorable. All it’s missing is the baby now. I managed to assemble it by myself and the instructions were straight forward and it assembled easily with no external tools ⚒️ I love how versatile and multi purpose it is and it definitely get the use and last until it’s not needed any longer.
The chair arrived with black scuffs on each corner. Alongside this, the fabric on the seat gathers in the middle, making the chair look of poor quality. Disappointing as it would be great otherwise.
Great customer service from this company. Kept in touch by phone and never hid behind faceless emails with us throughout when an item was out of stock and always presented options to us should we not want to wait. Prices were also very competitive when compared online. Will always be our first port of call for any other baby products we need due to their customer care and service. Would definitely recommend.
It’s a great spot that’s just opened for breakfast. Love the food and the coffee tastes fantastic. Would have gotten 5 stars, however a member of staff chose to mop the floor at 10 in the morning. He kept both doors wide open and it was absolutely freezing. We had a toddler with us. After a while I closed one set of doors as I couldn’t stand the cold any longer. Only to be followed two minutes later by same member of staff opening them again. This was not the best experience I’ve had in one of your stores
Best customer service I have encountered. I ordered the incorrect item but had no difficulties returning it and getting an immediate refund. All the stars to Lindsey at customer services in Dublin. From an X Dub living in Scotland!
Best value for money tripp trapp chair online. I’d already bought this as a gift from another retailer but was disappointed with the damaged packaging the items came in. No such issue with Tony Kealy’s. Arrived in perfect condition, exactly as ordered with a short lead time. Stokke could do with a few more instruction for the harness otherwise it was mostly east to put together.
Delivery came quickly. I have no faults to point out. Good services overall, I had a few questions about my delivery and I got a quick response back. Happy customer
Great baby carrier, makes putting the baby in the chair and taking him out a breeze.
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