My baby camera broke after having for just under two years, my monitor started this horrible crackling noise and it set of the camera on all VOX settings.. silent baby and loud camera didn’t make fo... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had such a lovely experience with Tommee Tippee’s customer care team. I reached out on Instagram as an expecting first time mum and Cienna and Andy were both incredibly kind, friendly and helpful fr... Se mer
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I reached out for help regarding my son’s bottle, he’s autistic and has ARFID, he’s had his blue bottle for near 10 years. They couldn’t find the bottle as it was discontinued however Debbie sent me... Se mer
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I needed to replace the duckbill valves for my electric pump and couldn't find them anywhere besides the Tommee Tippee UK site. I reached out through chat on how to order these replacements and receiv... Se mer
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Företagsinformation
Skrivet av företaget
Tommee Tippee® was founded over half a century ago, born from a mission to make everyday life easier for parents around the world. Today, we are still as committed to that original goal as we were back in 1965. We strive to create innovative and stylish products, championing everything it takes to be a parent. At feed time, mealtime, change time and sleep time. Making things easier when we can, always listening, creating, and inventing. It’s no wonder we’re loved by babies and recommended by generations of parents.
Kontaktuppgifter
Mayborn House, Balliol Business Park, Benton Lane, , NE12 8EW, Newcastle Upon-Tyne, Storbritannien
- 08085 97 98 99
- tommeetippee.com/en-gb
4,5
Utmärkt
12 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
quick response and very helpful
very quick reply! and was super quick to resolve the issue by sending out a free replacement! Debbie was very helpful
28 maj 2026
Omdöme utan inbjudan
Svar från Tommee Tippee UK
Hello Keira,
Thank you so much for taking your time to leave this lovely 5 star review.
We are so happy to hear that you are impressed by your service received from Debbie.
It is nice really nice hear that your issue was resolved quickly and we make sure that you had a replacement sent out.
We hope to hear from you in the near future and thank you for reaching out.
Kind Regards.
Tommee Tippee.
Svar från Tommee Tippee UK
Hello Surja,
Thank you so much for the lovely 5 star Trustpilot about your recent interaction with us.
I am so happy to hear that Andy was able to provide you with a great service and was able to offer you the help that you needed.
We hope to give you the same amazing level of service in the future.
Warmest Regards.
Tommee Tippee.
Great friendly and helpful customer…
Great friendly and helpful customer service , I spoke to jo , I was given good information and support , great experience
28 maj 2026
Omdöme utan inbjudan
Svar från Tommee Tippee UK
Hi Tesni,
Thank you for your feedback.
We are delighted to hear that Jo provided you with good information and support with your query.
We will pass your kind words over to her.
We hope you continue to use our products and services in the future.
Best Wishes
Tommee Tippee
Fast service
Used the online chat function today at 6:03am and had Lanre assist me. I was looking for replacement parts for my breast pump which I couldn’t find online. By 6:15am I had an email confirmation of the order! Wow! Thank you!
28 maj 2026
Omdöme utan inbjudan
Svar från Tommee Tippee UK
Hi Hannah,
Thank you for taking the time to leave a review of your experience with Lanre.
We are so pleased to hear how quickly he was able to help you out and get you the spare parts you need for your breast pump!
Best wishes,
Tommee Tippee
Anyone that thinking of buying dont…
Anyone that thinking of buying dont spent £90 on thr set the steriliser base were you put the water is turning black doesnt matter how many time u descale within hours its back the same way stay way clear of it
22 februari 2026
Omdöme utan inbjudan
Svar från Tommee Tippee UK
Hi Clodagh,
Thank you for taking the time to share your feedback with us.
Please accept our apologies for not meeting your expectations on this occasion.
We would love for you to reach out to us on 08085 979899 so we can look into this further.
Best Wishes
Tommee Tippee
Great service
Great service from Andy in the parent care team via Facebook Messenger. I had an issue with a glass bottle purchased through a third party. He very quickly resolved the issue for me. Excellent!
27 maj 2026
Omdöme utan inbjudan
Svar från Tommee Tippee UK
Hi Jacqueline,
Thank you for your feedback.
We are very pleased to hear that Andy was able to resolve your issue for you.
We are happy to hear that you had an excellent customer service experience with him.
We will be sure to pass your feedback on to Andy.
Best Wishes
Tommee Tippee
Super fast delivery
Super fast delivery. It said 3-5 days for delivery but I received my item within 2 working days.
22 maj 2026
Svar från Tommee Tippee UK
Hi Simy!
Thanks for your lovely review.
We're delighted to hear your order arrived even sooner than expected.
We know how important a quick delivery can be, and we really appreciate you taking the time to share this with us.
Warmest regards,
Tommee Tippee.
This was a gift for our daughter and…
This was a gift for our daughter and new grandson. Delivery was swift direct to her address and she is absolutely delighted with the product. Thank you
22 maj 2026
Svar från Tommee Tippee UK
Hi Steve,
Thank you for taking the time to share your experience with us!
We're so happy to hear your daughter was pleased with the gift and even more knowing that the delivery arrived quickly and smoothly. Congratulations to your family on the arrival of your grandson, and thank you for trusting our brand to be part of such a special time.
Warmest regards,
Tommee Tippee.
Great customer service from Debbie and Sophie
I spoke with Debbie and Sophie on Facebook messenger as my steriliser broke today. I could not have asked for a better service and support to ensure that I was given the right support. Within less than half an hour all questions were answered a new steriliser ordered and the old one arranged for collection. Very grateful for their polite and kind response. Thank you both so much for working late and helping me - I was so worried about what to do as the cost of another steriliser wasn’t possible at the moment due to maternity leave! ☺️
26 maj 2026
Omdöme utan inbjudan
Svar från Tommee Tippee UK
Hi Sarahjane,
Thank you for taking time to leave your review.
We're always delighted to hear that our Parent-Care Specialists were able to be of such help in replacing your steriliser and leave you with such a great impression.
We will be sure to pass along your kind words to both Debbie and Sophie.
Please do not hesitate to get back in contact should you ever need any future support.
Warmest Wishes,
Tommee Tippee.
Contacted tommee tippe due to go prep…
Contacted tommee tippe due to go prep bottle not working- quickly arranged to have a new one sent to us!
26 maj 2026
Omdöme utan inbjudan
Svar från Tommee Tippee UK
Hi Emily,
Thank you for your feedback.
We are delighted that our Parent Care Specialists were able to assist you with sending out a replacement PrepGo flask.
We hope you continue to use our products in the future.
Best Wishes
Tommee Tippee
I had such an amazing experience with…
I had such an amazing experience with Tommee Tippee customer service today. I spoke with Morgan, and she was honestly so kind, caring, and helpful throughout the whole conversation. As an expecting mom, little acts of kindness and support really mean a lot, and Morgan went above and beyond to make me feel supported and excited for this new journey.
The process was easy, friendly, and genuinely personal — not just a generic customer service interaction. You can really tell they care about their customers and families. I’m so thankful for the help and generosity they offered me.
Thank you again Morgan and the Tommee Tippee team for making my day a little brighter. I’ll definitely continue recommending Tommee Tippee to other parents and parents-to-be!
25 maj 2026
Omdöme utan inbjudan
Svar från Tommee Tippee UK
Hi Alexia,
Thank you for your feedback. We are delighted that you had such an amazing experience with our Parent Care Specialist Morgan and that he was kind, caring, and helpful and that he went above and beyond to help you in this special journey you are taking.
We will be sure to pass your feedback on to Morgan.
Best Wishes
Tommee Tippee
Amazing so quick resolving issue
Amazing so quick resolving issue
Dealt with the facebook team
10/10 would recommend 😁
25 maj 2026
Omdöme utan inbjudan
Svar från Tommee Tippee UK
Hi Darren.
Thank you for taking the time to leave your feedback, it is much appreciated.
We are delighted to hear that your issue was quickly resolved by our Parent Care Specialists. Also, thank you for the 10/10 recommendation.
Warm Wishes.
Tommee Tippee.
The support and encouragement from the…
The support and encouragement from the advisor was heartwarming especially when I explained about a cup being discontinued and a young autistic girl only wants that cup.
She advised and helped with professional support
20 maj 2026
Svar från Tommee Tippee UK
Hi Ms Jax.
Thank you for taking the time to leave your feedback, we really appreciate it.
We are delighted to hear that our Parent Care Specialist was helpful and professional and was able to help. We understand how difficult it can be when an autistic child is attached to a certain cup and does not want to use another, however, we hope she has taken to the new replacement cup that was sent to you.
Warm Wishes.
Tommee Tippee.
I am a new mum
I am a new mum, and was given a hand help TT electric pump as a present. Found it easy and comfortable to use but now I want to start expressing more often I started looking for a wearable portable pump. Reading reviews and looking at blogs online there are many different recommendations. I did order a medela one to try and couldn’t get on with the fit of the nipple. So I decided to look at TT wearable double pump as I did find the handheld one good. I have to say it’s excellent, easy to use, each pump is individually so doesn’t need a controller like the medela one. Comfortable and comes with a nipple measuring kit and a travel case again other do not come with. I like the timer on the top also. Highly recommended.
24 maj 2026
Omdöme utan inbjudan
Svar från Tommee Tippee UK
Hi Lisa,
Thank you for providing us with your feedback.
We are pleased to hear that you found the Double Wearable Breast Pump excellent and easy to use. We have designed our pumps to be as comfortable and easy to use, so we are happy to find they tick all the boxes for you.
We are happy to hear that you highly recommend our Double Wearable Breast Pump to others.
Best wishes,
Tommee Tippee
Tommee Tippee never let is down
Tommee Tippee never let is down, i am a breastfeeding and formula, and switching my LO to tommee Tippee bottles was naturally easy. My LO is happy. Mum is happy
20 maj 2026
Svar från Tommee Tippee UK
Hi Gladys,
Thank you for providing us with your feedback.
We are pleased to hear that Tommee Tippee never lets you down, and that you found it easy switching your little one over to Tommee Tippee bottles.
We are also very happy to hear that both you and your little one are happy.
Best wishes,
Tommee Tippee
Brilliant customer service when…
Brilliant customer service when actually got through but didnt help that I did my query in a evening. But 5* customer service.
18 maj 2026
Svar från Tommee Tippee UK
Hi Kayleigh.
Thank you for providing us with your feedback.
We are delighted that you had a brilliant experience with our Parent Care Specialists, and we were able to assist you with your query.
We hope you continue to use our products in the future.
Best Wishes
Tommee Tippee
Tommee Tippee were really helpful.I was…
Tommee Tippee were really helpful.I was looking for replacement heads for the baby Nail file and when they were out of stock they sent me the full baby nail file kit free of charge which I found was extremely good of them .My son (31 years old with additional needs )we use this on his nails which we find is really good .He has a lot of sensory needs and this file is very helpful .So thank you for being helpful 🇮🇪
18 maj 2026
Svar från Tommee Tippee UK
Hi Elizabeth,
Thank you for your feedback.
We are delighted that our Parent Care Specialists were able to resolve the problem you had and were very helpful.
Best Wishes
Tommee Tippee
Kelly was really helpful on the live…
Kelly was really helpful on the live chat and sent me out a free replacement 24mm flange for my pump!
22 maj 2026
Omdöme utan inbjudan
Svar från Tommee Tippee UK
Hi Siana,
Thank you for taking the time to leave some feedback on your experience!
We are so thrilled our Parent-Care Specialists were able to help and get your replacement flange sorted so quickly.
We will make sure your kind words are passed on to her!
Please do not hesitate to get in touch if there is ever anything else we can help with.
Wishing you all the best,
Tommee Tippee
Great costumer service
I contacted tommee tippee via chat about some replacement file heads for the electric baby nail file. I was speaking to Antony who was so helpful and provided me with a free file replacement as I have only had the file for 1 year and we use it once a week to file my daughters nails. Antony sorted everything and was super polite throughout the chat.
21 maj 2026
Omdöme utan inbjudan
Svar från Tommee Tippee UK
Hi K.L.O,
Thank you for your feedback.
We are delighted to hear that Antony was able to assist you by sending you out a replacement nail file.
We will pass your kind words on to him.
We hope you continue to use our products and services in the future.
Best Wishes
Tommee Tippee
Beverley was incredible
Beverley was incredible! Beverley was patient and understanding and explained my queries. She was also not pushy which i really appreciated. Cannot tell you how nice it is to speak to a human and not be put on hold or speaking to a robot. I really hope as a company you continue to use humans! Thanks Beverley!
20 maj 2026
Omdöme utan inbjudan
Svar från Tommee Tippee UK
Hello Han,
Thank you for your feedback.
We are absolutely delighted to hear how happy you are with the service you received from Beverley, we shall ensure your lovely words are passed on to her.
It’s especially lovely to hear how much you appreciated speaking with a real person. We completely understand how important that human connection is, and we want to reassure you that we will continue to use real people to support and assist our customers.
Thank you for taking the time to leave your review, we appreciate it greatly!
Best wishes
Tommee Tippee
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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