The horns for my electric pump had splits in them and needed to be replaced as the suction was no longer as strong. After awhile of trying to find where to buy spare parts to no avail, I used the cont... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The team was very helpful and went above and beyond to resolve the problem. I had a thermometer with new batteries thats reading incorrectly and reached out to them if theres a way to reset the device... Se mer
Företaget har svarat
I cannot fault Tommee Tippees customer service. I purchased some pump/storage items without fully researching them first. I didn’t realise that I needed adapters for the bags and a flange adapter for... Se mer
Företaget har svarat
Disappointed. During summer days the machine gets itself too hot whilst dispensing the first warm shot of water, meaning the internal safety setting prevents the dispensing of the required cold wa... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Tommee Tippee® was founded over half a century ago, born from a mission to make everyday life easier for parents around the world. Today, we are still as committed to that original goal as we were back in 1965. We strive to create innovative and stylish products, championing everything it takes to be a parent. At feed time, mealtime, change time and sleep time. Making things easier when we can, always listening, creating, and inventing. It’s no wonder we’re loved by babies and recommended by generations of parents.
Kontaktuppgifter
Units 20-22, 15 Ricketts Road, Mount Waverley, , 3149, Victoria, Australien
- 1800 096 938
- tommeetippee.com/en-au
4,4
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Replacement Parts
I reached out to find where to purchase replacement parts for a breastpump I was given. My inquiry was warmly received and my chat consultant was very prompt and helpful. I was supplied with the replacement parts in a prompt and efficient manner.
14 augusti 2025
Svar från Tommee Tippee AU
Hi Jodie,
Thank you for taking the time to leave a lovely review.
We're so pleased to hear our specialists were able to get those spare parts sent out to you quickly so you can keep getting some good use out of your breast pump.
Best wishes,
Tommee Tippee
Had the best experience with customer…
Had the best experience with customer service, both on call (with Angel), and through Facebook (with Rowan and Sam). I was facing problems with a product and they shipped spare parts to me for free and so very easily. Highly recommended!
21 augusti 2025
Omdöme utan inbjudan
Svar från Tommee Tippee AU
Hi Maryam,
Thank your for your feedback!
We are so glad we could get spare parts out to you and Angel, Rowan and Sam were able to assist with this easily.
If you ever need anymore help please do not hesitate to contact us if you ever need to again. Contact Us | Tommee Tippee UK (https://www.tommeetippee.com/en-gb/contact-us)
Best Wishes,
Tommee Tippee
Smaller Flange (19mm)
Debbie & Soph handled my query quickly & efficiently!
A smaller flange was required for the “made for me” pump & shipment of the correct size was arranged straight away.
18 augusti 2025
Omdöme utan inbjudan
Svar från Tommee Tippee AU
Hello Breanna.
Thank you for taking the time to leave your feedback.
We are delighted to hear how quickly and efficiently Debbie and Soph were to handle your query.
We will certainly pass your kind words onto them.
If you require any further assistance, please dont hesitate to reach out to us.
We hope you continue to use our products and services in the Future.
Best Wishes
Tommee Tippee
Attentive and great customer service
Everyone was so attentive and responded very quickly to my queries.
5 juli 2025
Svar från Tommee Tippee AU
Hello Bec,
We are so glad to hear that our Specialist were attentive when handling your query!
Thank you for taking the time to leave us some feedback and if you require any further assistance please do not hesitate to contact us back.
Best wishes,
Tommee Tippee.
Had a lovely experience with their…
Had a lovely experience with their customer service team on Facebook. I needed a replacement pump part which they quickly ordered for me. Appreciate the quick response and action.
16 augusti 2025
Omdöme utan inbjudan
Svar från Tommee Tippee AU
Hello Romy,
We are so glad to hear that you had a lovely experience with our Specialists!
Thank you for your kind words and if you require any further assistance please do not hesitate to contact us back.
Best wishes,
Tommee Tippee.
Debbie
Had a small issue and got a replacement for free within 2 days! Great service!
13 augusti 2025
Omdöme utan inbjudan
Svar från Tommee Tippee AU
Hi Maria,
Thank you for your feedback. We are delighted to hear that Debbie was able to assist you with your issue and send you out a replacement.
We hope you continue to use our products and services in the future.
Best Wishes
Tommee Tippee.
Pleasantly surprised - thanks!
I was pleasantly surprised at how fast I was able to resolve a breast pump flange sizing issue. Thanks Jakob! Greatly appreciated :)
7 augusti 2025
Omdöme utan inbjudan
Svar från Tommee Tippee AU
Hello Yvette,
Thank you so much for the lovely 5 star review about the service you received from Jakob.
We are glad to hear that you are being sent Flanges for your Made for Me™ Double Electric Breast Pump so that you can continue your beast feeding journey.
We wish you and little one amazing health for the future and thank you for using our products.
Warmest Regards
Tommee Tippee
Great customer service
Eeveeyone I felt with was super efficient with replying and nothing was a problem. Customer care team was great.
6 augusti 2025
Omdöme utan inbjudan
Svar från Tommee Tippee AU
Hi Em,
Thank you for taking the time to leave a review today.
We are delighted to hear that the team were able to resolve your issue so efficently, if you ever have anything else please do not wait to reach out.
Warm Regards,
Tommee Tippee
Amazing Customer Support
Amazing Customer Support, Quick and Direct. Support went ABOVE and BEOND for me and I really appreciate it, products are amazing and definitely staying brand loyal
4 augusti 2025
Omdöme utan inbjudan
Svar från Tommee Tippee AU
Hi Piman,
Thank you for taking the time to leave a 5 star review.
We are very happy to hear our specialists were able to help you out so swiftly!
Best wishes,
Tommee Tippee
Amazing customer service from Antony
Amazing customer service from Antony. I needed a replacement filter which they immediately organized for me to be delivered to my door. He definitely went the extra mile to support without any hassle! Love Tommee Tippee’s customer service and products!
2 augusti 2025
Omdöme utan inbjudan
Svar från Tommee Tippee AU
Hello Natasha,
We are so glad to hear that our Specialist Antony provided you with Amazing service!
Thank you so much for taking the time to leave us a review and if you require any further assistance please do not hesitate to contact us back.
Best wishes,
Tommee Tippee.
Svar från Tommee Tippee AU
Hello Mohini,
Thank you so much for the 5 star review, we are very happy to hear about your experience you have with your order.
We are so happy that you had an amazing experience with a quick response and are happy with the service.
We hope to hear from you again in the future and I hope you enjoy your new order.
Kindest Regards
Tommee Tippee
Very quick delivery price was great and…
Very quick delivery price was great and tracking kept you up to date
20 juli 2025
Svar från Tommee Tippee AU
Hi Deborah,
Thank you so much for your lovely feedback.
We are happy to hear that your order arrived quickly, at a great price, and that you found the tracking updates helpful.
Tommee Tippee
Jade was very helpful and had a quick…
Jade was very helpful and had a quick response in helping me order new parts
28 juli 2025
Omdöme utan inbjudan
Svar från Tommee Tippee AU
Hello Lauren,
Thank you so much for taking your time to write this lovely 5 star review.
We are very please that Jade was able to help you with the spare parts order and this was done quickly to make sure you get the assistance you needed.
We would love to hear from you again in the future and thank you for being a customer.
Lovely customer service and helpful…
Lovely customer service (especially Rowan!) and helpful with my inquiry! Needed a replacement part and they sent me a complete new bottle no charge! Thank you so much. My son loves Tommee Tippee bottles!
15 juli 2025
Svar från Tommee Tippee AU
Hello Cassandra,
Thank you for providing your feedback, we appreciate it.
We are pleased to hear you had a positive experience with our customer service team.
Best wishes,
Tommee Tippee
Wonderful customer service
Wonderful customer service from Debbie and Jenna. I sent my query at the start of the week and by the end of the week, a replacement part had been sent without charge direct to my home. Thank you so much!
25 juli 2025
Omdöme utan inbjudan
Svar från Tommee Tippee AU
Hi Georgia,
Thank you for taking the time to leave a lovely review on your experience with our team!
We are glad to hear that your query was resolved swiftly by our Customer Service team with a replacement on the way, we are happy to hear that you are found this to be wonderful. We are also pleased to hear that you are satisfied with the service you received and we hope you continue to love our products as much as we do!
Wishing you all the best,
Tommee Tippee
I had a chat with Jenna this afternoon
I had a chat with Jenna this afternoon. She was very pleasant to talk to and helped me with all my questions. I was surprised that the spare parts doesn't cost you anything. Thanks for helping today.
15 juli 2025
Omdöme utan inbjudan
Svar från Tommee Tippee AU
Hi Sumi,
Thank you so much for your kind words! We're thrilled to hear that Jenna was able to assist you and make your experience a positive one. We always aim to go the extra mile, so we're glad the complimentary spare parts came as a nice surprise.
If you ever need anything else, don’t hesitate to reach out. We're always here to help!
Have a lovey day
Kind Regards
Tommee Tippee
Rowan was incredibly helpful when it…
Rowan was incredibly helpful when it came to needing to order additional parts for my pump
Thank you so much!
15 juli 2025
Omdöme utan inbjudan
Svar från Tommee Tippee AU
Hello Shearne,
Thank you for taking the time to provide us with your feedback. We appreciate it.
We are happy to hear that our customer service team was able to assist you.
Best wishes,
Tommee Tippee
Super helpful
Super helpful. Quick response and happy with outcome. Thanks Rowan and Sophie.K :)
15 juli 2025
Omdöme utan inbjudan
Svar från Tommee Tippee AU
Hello Marni,
Thank you for taking the time to provide us with your feedback. We appreciate it.
We are pleased our customer service team was able to assist you.
Best wishes,
Tommee Tippee
Svar från Tommee Tippee AU
Hi Emma,
It is great to hear you are impressed with our service. Feel free to recommend us to your friends and family!
-Tommee Tippee
Customer service was great
Spoke to Rowan regarding a piece i was missing, he was professional and very quick to respond to my enquiry. He sorted out ordering and shipping the piece for me and I am very happy with how quickly my problem was resolved.
11 juli 2025
Omdöme utan inbjudan
Svar från Tommee Tippee AU
Hi Emily,
Thank you so much for your kind review! We're thrilled to hear that Rowan was able to assist you so promptly and professionally. We always aim to provide quick and helpful support, and it's great to know your issue was resolved to your satisfaction. We'll be sure to pass your lovely feedback on to Rowan, it will make her day!
If there's anything else we can help with in the future, please don't hesitate to reach out.
We hope you have a lovely day
Kind Regards
Tommee Tippee
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.