Amazing service received from Beth today. I can be honest and say I was a little rude towards her and this was no fault of hers. She went above and beyond to help me today. Sometime awful situation c... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
When you have to make a call to this company, you've definitely got problems at home. Don't be afraid, the call will go smoothly, make sure you have your income and expenditure and be truthful. The ca... Se mer
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I honestly couldn’t put into words how grateful I am for the help I received from this lovely lady over the phone. She went above and beyond to listen to me, understand what I was going through,... Se mer
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A very patient and calm call handler/agent who talked to me like a human being even though I was super upset/angry. Ironically the ladies name is Patience. Patience by name patient by nature. Im s... Se mer
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Företagsinformation
Om TM Legal
Skrivet av företaget
TM Legal are committed to treating everyone fairly and comply with industry best practice. This means that we will work with individuals to find a solution. We will take the time to listen, learn and fully understand circumstances, so we can work with them to agree an affordable and realistic repayment plan to suit their financial means.
Our aim is to understand every situation and by offering choices and solutions, we hope to resolve situations in an ethical way.Kontaktuppgifter
4,4
Utmärkt
3 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Spoke to a lovely young lady called…
Spoke to a lovely young lady called Mackyla. Very helpful and understanding of my situation. Gave me all the help and advice I could have asked for and I am very happy with the outcome! Keep shining Mackyla ⭐️⭐️⭐️⭐️⭐️
26 juni 2026
Omdöme utan inbjudan
Svar från TM Legal
Hi Kyle, thank you for taking the time to share this. It’s great to hear Mackayla took the time to understand your situation and provided clear guidance that led to a positive outcome ⭐
~ NS
Great service
25 juni 2026
Omdöme utan inbjudan
Svar från TM Legal
Hi Angela, thank you for your kind feedback - it’s great to hear you felt the service delivered so well. We really appreciate you taking the time to share your experience. ~ NS
Very nice rep
I had a very pleasant chat with Lindo today. He was very helpful and patient.
25 juni 2026
Omdöme utan inbjudan
Svar från TM Legal
Hi Suzy, thank you for your lovely review - we’re pleased to hear Lindo took the time to support you and made the conversation feel easy and reassuring. We’ll be sure to pass on your kind words to him. ~ MH
Svar från TM Legal
Good morning Daniel, thank you for your review - it is great to hear you felt communication was clear and kept you well informed throughout. We really appreciate you taking the time to share this feedback. ~ MH
Great customer service
Great customer service, very friendly and helpful.
24 juni 2026
Omdöme utan inbjudan
Svar från TM Legal
Hi Monica, thank you for your lovely feedback - it’s great to hear you felt welcomed and supported throughout your experience, as that’s exactly what we aim for. ~ NS
Rang up to sort something out spoke to…
Rang up to sort something out spoke to a lovely lady on the phone I explained why I was ring and she sorted it out for me great
22 juni 2026
Omdöme utan inbjudan
Svar från TM Legal
Hi Michael, thank you for taking the time to share this - we’re really pleased our colleague took the time to understand your situation and got everything sorted smoothly over the phone. ~ MH
Tegan is Very helpful and Very smart.
23 juni 2026
Omdöme utan inbjudan
Svar från TM Legal
Hi Tegan, thank you for your review - we really appreciate you taking the time to share it. It’s great to hear you found the support both helpful and knowledgeable.
~ NS
Akeel helped me get through a worrying…
Akeel helped me get through a worrying time with debt I had going on for far too long. Please if you have any worries reach out to these people. They are great at assisting you with debt management and wanting to help keep you comfortable
23 juni 2026
Omdöme utan inbjudan
Svar från TM Legal
Hi Shaun, thank you for your kind words – it’s great to hear Akeel supported you through what sounds like a stressful situation and helped you feel more at ease with your finances. We really appreciate you encouraging others to reach out when they need that support. ~ MH
Really helpful Samantha sorting out my…
Really helpful Samantha sorting out my inquiry
22 juni 2026
Omdöme utan inbjudan
Svar från TM Legal
Hi Nicola, thank you for your kind feedback - it’s great to hear Samantha was able to support you and get your enquiry sorted quickly. We really appreciate you taking the time to highlight your positive experience. ~ TH
The woman I spoke to was very helpful…
The woman I spoke to was very helpful but the automated system is absolute dog water, I was passed over to the payment line and the line went dead, this needs to be fixed!!!
22 juni 2026
Omdöme utan inbjudan
Svar från TM Legal
Hi Luke, thank you for bringing this to our attention - we’re glad the advisor supported you well, but it’s frustrating to hear the automated system and transfer to the payment line caused the call to drop.~ Customer Escalations team
Sany was very understanding and he…
Sany was very understanding and he helped me get through the whole process smoothly.
22 juni 2026
Omdöme utan inbjudan
Svar från TM Legal
Hi Constantin, thank you for your feedback. It’s great to hear Sany took the time to understand your situation and guided you through the process so seamlessly. We really appreciate you sharing your experience. ~ NS
Lovely women I spoke to
Lovely women I spoke to, very helpful. Thank you
22 juni 2026
Omdöme utan inbjudan
Svar från TM Legal
Hi Emma, thank you for your lovely feedback-it’s great to hear our team member made such a positive impression and provided helpful support. We’re really pleased you felt well looked after throughout your call. ~ MH
Good customer support really friendly
Good customer support really friendly
19 juni 2026
Omdöme utan inbjudan
Svar från TM Legal
Hi Ben, thank you for your feedback - it’s great to hear you found the support both friendly and helpful. We’re pleased the team made your experience a positive one. ~ NS
Perfect
Perfect . Well helped me find a solution to my problem, name Vee
19 juni 2026
Omdöme utan inbjudan
Svar från TM Legal
Hi Olga, thank you for your lovely review - we’re glad Vee was able to guide you through and help find a solution that worked for you. It’s great to know you felt well supported throughout. ~ MH
Svar från TM Legal
Hi Ryan, thank you for your kind feedback - we’re really pleased to hear our team gave you clear guidance and the support you needed. It’s great to know the experience made a positive difference for you.
~ MH
AVI was very helpful and understanding
AVI was very helpful and understanding
18 juni 2026
Omdöme utan inbjudan
Svar från TM Legal
Hi Caroline, thank you for taking the time to share your feedback - it’s great to hear that Avi took the time to understand your situation and support you so well. We really appreciate you highlighting their help. ~ NS
Great lifesaving help
18 juni 2026
Omdöme utan inbjudan
Svar från TM Legal
Hi Maciej, thank you for your review - we’re really pleased to know our team could step in when you needed it most and make a real difference. Your feedback means a lot to us. ~ MH
The man on the fone i spoke to was so…
The man on the fone i spoke to was so lovely and understanding and with my mental health helped me come to a solution i could afford and help me resolve my debt . No stress no pressure x
18 juni 2026
Omdöme utan inbjudan
Svar från TM Legal
Hi Luci, thank you for sharing this. It’s great to hear our agent took the time to understand your situation, supported you with care around your mental health, and helped find an affordable way forward without added pressure. ~ MH
Michaela was amazing
Michaela was amazing, she made me feel at ease after stressing so much and handled my situation incredibly.
16 juni 2026
Omdöme utan inbjudan
Svar från TM Legal
Hi Jayden, thank you for your kind feedback - it’s great to hear Mackayla was able to put you at ease and guide you through a stressful situation with such care and reassurance. We’re so pleased she could follow things through smoothly for you. - NS
Svar från TM Legal
Hi Paul, thank you for your kind words - it is great to hear the team took the time to understand your situation and made you feel at ease throughout. We really appreciate you sharing your experience. ~ NS
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.