Speedy delivery, and at a good price too. Will definitely use TimberCut4U again. I don’t normally do reviews, but their service was exceptional.
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Det här tycker kunderna
I gave 4 stars first delivery was late but second was early. DPD does not deliver to our door but left it under the red post box on top of our refuse bags (that they broke open by dumping the deliver... Se mer
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What a magnificent online shop at TimberCut4U The prices are very competitive and ordering was really straightforward. The product when it arrived was superb. Delivery was prompt and the wood was c... Se mer
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I needed some hardwood in a really difficult, custom size which was also difficult to transport. I spoke to them on the phone and TimberCut4U were brilliant. They supplied the timber I needed quickl... Se mer
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Företagsinformation
- Träleverantör
- också i
- Brädgård
Skrivet av företaget
TimberCut4U is an online supplier of quality hardwood, softwood and timber products, available in made-to-order sizes and in a selection of profiles. We offer an extensive range of timber species for all your DIY needs and as part of the James Donaldson Group, are backed by 160+ years of timber expertise.
Kontaktuppgifter
Elm Park Sawmills, KY8 4PS, Leven, Storbritannien
- 01333 433610
- contact@timbercut4u.co.uk
- timbercut4u.co.uk
4,7
Utmärkt
946 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Exceptional
Speedy delivery, and at a good price too.
Will definitely use TimberCut4U again.
I don’t normally do reviews, but their service was exceptional.
3 augusti 2026
Svar från TimberCut4U
Thanks for your positive 5 star review Rob, and thanks for taking the time to leave it!
Svar från TimberCut4U
Thanks for your positive 5 star review Peter. Glad we could help.
Delivered exactly what I ordered and…
Delivered exactly what I ordered and wood was of a good quality. Only thing that could be improved would be the lead time between order and delivery.
4 augusti 2026
Svar från TimberCut4U
Thanks for your positive 5 star review Martin. We do take on board your comments regarding delivery. As everything we machine is bespoke to each specific requirement, this always takes a bit of time, but sounds like it was worth the wait. Hope the project went well.
High quality
High quality product, very good service, excellent delivery, but takes a fair bit of time.
24 juli 2026
Svar från TimberCut4U
Thanks for your positive 5 star review Alasdair. Apologies for time to deliver, hopefully the project went well.
The timber quality is excellent
The timber quality is excellent. The only issue I have with this company is that there are minimum order values for each size of timber. This makes it uneconomic to buy different sizes of timber on the same order.
It would be far better and fairer to the customer to have an overall minimum order value for the whole order not for each individual size.
22 juli 2026
Svar från TimberCut4U
Hi Nigel, thanks for your positive review, and we do take on board your comments. We machine each customer specific order as it comes in, and every item has a process to go through. This obviously comes at a cost, regardless of the size and quantity. To have a minimum 'order' value would not be viable for us. Our minimum costs to you, the customer, are in line with the market. I hope your project went well and I do hope we can be of service to you in the future.
Customer Service
After a problem with our order which was delivered incorrectly. The company kept us informed & delivered the new order swiftly. The quality of the wood was very good too!
13 juli 2026
Svar från TimberCut4U
Thanks for your positive review Denise, and apologies again for the hassle.
I gave 4 stars first delivery was late…
I gave 4 stars first delivery was late but second was early. DPD does not deliver to our door but left it under the red post box on top of our refuse bags (that they broke open by dumping the delivery on top of) luckily we found it before they had come to collect.
We live down a tarmac drive, but other delivery people bring it to the house. If it is raining the wood could get wet.
31 juli 2026
Svar från TimberCut4U
Thanks for your review June. Sorry to hear about the courier not bringing it to the door. Will forward to them for future. Hope the project went well
Great communication
Great communication, great quality timber. Delivery was a little slow but would definitely recommend
30 juli 2026
Svar från TimberCut4U
Thanks for your positive review Jake. Apologies you thought our delivery was slow, but according to our records, we delivered within the estimated time frame quoted when you placed your order. Hope we can be of service to you you again sometime soon.
Took to long to supply to be honest…
Took to long to supply to be honest estimate was over run but did supply prompt after phone call to chase Product was good except slight bow in the length which was disappointing considering its machined all over to size
But had to use as was for a customer and had to fitted straight away as had guests arriving that day
29 juli 2026
Svar från TimberCut4U
Thanks for your review Kevin. Apologies for our delays in delivery.
Good customer service and a quick…
Good customer service and a quick response on the phone. I'll use them again!
28 juli 2026
Svar från TimberCut4U
Thanks for your positive 5 star review Greg. Hope the project goes well and we look forward to hearing from you again!
The timber was delivered on time and it…
The timber was delivered on time and it is good quality . Delighted with service
27 juli 2026
Svar från TimberCut4U
Thanks for your positive 5 star review Robert. Hope the project went well!
Great service,friendly staff and…
Great service,friendly staff and quality timber ,will definitely use timbercut4u again!!
13 juli 2026
Svar från TimberCut4U
Thanks for your positive 5 star review Malcolm!
Great product would use again
24 juli 2026
Svar från TimberCut4U
Thanks for your positive review Dean. Hope the project goes well.
Excellent communication quality products and service
Excellent communication, care about the quality of timber, well packaged for delivery
22 juli 2026
Svar från TimberCut4U
Thanks for your positive 5 star review Robert. Hope your project goes well
Svar från TimberCut4U
Thanks for your positive 5 star review Constantin. Hope your project goes well
The wood was cut and supplied exactly…
The wood was cut and supplied exactly as specified. Good delivery service.
19 juli 2026
Svar från TimberCut4U
Thanks for your positive 5 star review Terence.
Reasonably priced and packaged well.
The timber was reasonably priced, is was well prepared and packaged, the delivery was a few days over the estimated delivery date but it was delivered undamaged.
18 juli 2026
Svar från TimberCut4U
Thanks for your positive 5 star review Les. Apologies for our delay but hope your project goes well
Excellent product, excellent prices and excellent service at TimberCut4U
What a magnificent online shop at TimberCut4U
The prices are very competitive and ordering was really straightforward. The product when it arrived was superb. Delivery was prompt and the wood was carefully wrapped so there was no damage.
Gordon dealt with our order in a most thorough and professional manner. It was a pleasure to business with the company. I will definitely be recommending TimberCut4U to all my friends and colleagues.
Thanks
16 juli 2026
Svar från TimberCut4U
Thanks for your very positive 5 star review Dilli. Glad you're pleased and hope we can be of service to you, or your friends and colleagues again soon.
Slow arrival times however nice customer service
I haven’t yet recived my product however their staff were very polite .
14 juli 2026
Svar från TimberCut4U
Thanks for your review Arthur. Appreciate you haven't received delivery as yet due to us waiting on you confirming delivery address.
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