I was SO excited to receive my Christian Louboutin heels because finding beautiful shoes for my tiny feet is like hunting for designer glass slippers in the wild. 👠✨ The listing said size 3.5, b... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Delivery was quick. I love that fragile was on the box so it was handled carefully and I love that UPS was used as FedEx isn’t the best. I love my bag and it’s in better condition than the photos. Loo... Se mer
Företaget har svarat
Love 💕 my bag! Everything was as described the rating was correct, she is in great condition! Arrived quickly- Such an easy wonderful trustworthy experience ! Thank you!
Företaget har svarat
From the moment I made my purchase all went very well. Was informed about delivery status. My package was wrapped very well. Item was exactly as it described online and it arrived in perfect condit... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The RealReal offers women's and men's luxury fashion brands such as Chanel, Christian Louboutin, Céline, Hermes, Gucci, Louis Vuitton, Manolo Blahnik and Rolex.
Kontaktuppgifter
Beechwood Road 20, 07901, Summit, New Jersey, USA
- 908-818-9922
3,9
Bra
400 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från The RealReal - Summit, NJ
We appreciate your positive feedback!
Svar från The RealReal - Summit, NJ
We're so happy the purchase was easy, the descriptions accurate, and the shipping quick! Thanks!
I got my package on the date they said…
I got my package on the date they said it would come. I love my purse, it looks brand new. I’m very very happy with my purchase
8 april 2026
Svar från The RealReal - Summit, NJ
We're so happy to hear that your package arrived on time and that you love your purse! It's great to know you're very happy with your purchase.
All the items I purchased were in good…
All the items I purchased were in good condition. Although I wish they listed that some of the stones on the skull purse was missing. Other than some missing stones, great.
7 april 2026
Svar från The RealReal - Summit, NJ
We’re glad to hear you were happy with the condition overall. We’re sorry the listing didn’t note that some stones were missing on the skull purse, that’s important detail and should have been clearer. Please email us at reviews@therealreal.com with your order details so we can review this and help further.
The color is a bit more "mustard" than…
The color is a bit more "mustard" than "gold". Still nice, but not what i wanted.
13 april 2026
Omdöme utan inbjudan
Svar från The RealReal - Summit, NJ
We appreciate your feedback and are sorry the color wasn't as expected. We'll review our product descriptions to ensure better accuracy.
Svar från The RealReal - Summit, NJ
We appreciate your positive feedback on the bag and the quick delivery!
Svar från The RealReal - Summit, NJ
We're so glad you love our service! Thanks for your great feedback, it means a lot to our team.
I recently received my second Gucci…
I recently received my second Gucci handbag from TRR. Both rated as very good. The first bag actually was very good and very close to excellent. The second bag I’m fairly disappointed sbout. The end of the shoulder strap come very bent loosen and sticks out in the air and the off-white leather trim around the top had is dirty. I didn’t have to clean anything on my first purse, which I just sent you for resale. I’ll be Leary about another purchase.
2 april 2026
Svar från The RealReal - Summit, NJ
We appreciate your feedback. Please email us at reviews@therealreal.com for help.
Whatever was on the details when I…
Whatever was on the details when I ordered it was the same when I received the backpack
1 april 2026
Svar från The RealReal - Summit, NJ
We're happy to hear that the backpack matched the details from when you ordered it. Thank you for your positive feedback, we appreciate it!
Svar från The RealReal - Summit, NJ
We appreciate your positive feedback regarding our fast shipping and correct description!
Package came in a slightly opened…
Package came in a slightly opened package (might be the carriers issue). The item was listed as good condition but I received the bag with noticeable tears but have I known or even written in the description/shown photos I would’ve passed on purchasing with the price I paid
24 mars 2026
Svar från The RealReal - Summit, NJ
We appreciate you bringing this to our attention. We're sorry the package arrived damaged and the item's condition wasn't as described. Please email us with details at reviews@therealreal.com for help.
Svar från The RealReal - Summit, NJ
We appreciate your feedback and are happy you found it simple to use and received your order on time.
Deleted app, not happy.
The used jeans my son ordered were fake, we paid $100. received a refund of $66.00 because of shipping and restocking fee. I don’t think we should have had to pay (to return) because it was false merchandise. If it was real, he would have kept the jeans.
23 mars 2026
Svar från The RealReal - Summit, NJ
We regret that the jeans were not authentic and that you had to pay for return shipping and restocking. Please email us at reviews@therealreal.com with details so that we can help further.
This store and the online shopping has…
This store and the online shopping has very accurate descriptions of items to consign and purchase.
28 mars 2026
Svar från The RealReal - Summit, NJ
We're glad you find our item descriptions accurate for both consigning and purchasing. Thank you for sharing your positive experience with us!
Purse was in excellent condition and a…
Purse was in excellent condition and a great value
28 mars 2026
Svar från The RealReal - Summit, NJ
Thank you for your feedback!
I received the shoes dirty with socks in them.
I received the shoes dirty, in a box that was opening at the seams, and with dirty old socks inside the shoes. Shipping was on time.
27 mars 2026
Svar från The RealReal - Summit, NJ
We appreciate your feedback and are sorry the shoes arrived in poor condition. Please email us at reviews@therealreal.com with details so that we can help further.
Great experience with handling the…
Great experience with handling the mixup quik and easy .
26 mars 2026
Svar från The RealReal - Summit, NJ
We're glad your experience was great, and we appreciate you saying the mixup was handled quickly and easily.
Svar från The RealReal - Summit, NJ
We appreciate your positive feedback regarding the great quality of the item and the timely shipping!
My purchase is absolutely gorgeous!
24 mars 2026
Svar från The RealReal - Summit, NJ
We appreciate you letting us know your purchase is gorgeous! We are so happy you are pleased!
I’m very pleased with my first…
I’m very pleased with my first purchase. It could have been 5 ⭐️ if the pictures matched the color in the description. Looking forward to my next one!
23 mars 2026
Svar från The RealReal - Summit, NJ
We're pleased you're happy with your purchase. Thank you for your feedback!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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