Mansfield were booked to collect and deliver our car to Williams BMW at their service department at Stockport. Mohammed arrived at our home promptly. He was professional friendly and polite and a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A very efficient service with good timekeeping. Gareth our driver was friendly and very helpful. The tyre company in Stoke were excellent, they fitted a new tyre and we were able to continue our journ... Se mer
Driver was polite, pleasant and very knowledgeable. Diagnosed problem and phoned around to see who locally had it in stock before taking me to collect and then fitting allowing us to complete the fi... Se mer
Really great service & team. Helped recover my EV which was completely dead late in the evening/early morning, and revived the battery. It took a lot of time and patience, which they had in bucket loa... Se mer
Företagsinformation
- Transporttjänst
- också i
- Bilförvaring
Skrivet av företaget
The UKs largest dedicated vehicle Rescue & Recovery operator with over 200 fully trained staff and a fleet of 180 modern Rescue & Recovery vehicles that are fully supported by our continuous investment in the latest roadside response technology. With 24/7 365 nationwide coverage across 11 service centres coupled with a centrally located operation centre our team will continue to deliver the very best service to our extensive customer base.
Kontaktuppgifter
Unit 19A, Queensway Industrial Estate, ST6 4DS, Stoke-on-Trent, Storbritannien
- 0370 600 3444
- info@themansfieldgroup.com
- themansfieldgroup.com
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Driver friendly and courteous
Driver friendly and courteous. Took great care of my vehicle.
The Mansfield group was very helpful
The Mansfield group was very helpful. They comes in 50-60 minutes.
Very helpful from the start to finish
Very helpful from the start to finish. Very quick at getting things moving. Friendly staff , always willing to help.
The recovery driver was very pleasant
The car was collected as expected even…
The car was collected as expected even with change of time. The truck came second time to pick the car up.
Guy was early and spot on very nice guy…
Guy was early and spot on very nice guy took his time in loading my car onto the truck being very carefull and looked after my car .recommend this firm to anybody.
Arrived within 30 minutes
Arrived within 30 minutes , was very polite , gave me the details of where the car was taken
Very very quick service was recovered…
Very very quick service was recovered within 20 minutes of calling
The gentleman who collected my van was…
The gentleman who collected my van was very professional and polite, would highly recommend the Mansfield group
Brilliant
Brilliant. Mechanic arrived quickly and was extremely helpful, knowledgeable and professional
Very prompt answering calls and polite
Very prompt answering calls and polite.
The tow truck arrived earlier than I was expecting.
So overall excellent service 👏
The mechanic arrived within the 2 hour…
The mechanic arrived within the 2 hour window. He listened to me before checking the car. He explained as he went along what he was doing and why. A full explanation of what he felt the problem had been was given and advice on what to do if it happened again. He was polite, professional and friendly throughout.
Great service
Kept well informed of arrival time. Callum was very professional and dealt with my situation very quickly. A credit to both Mansfield group and Britannia Rescue. Thank you.
Positives and negatives
Positives and negatives: the car repair appeared very well carried out, and the outside of the car visibly repaired, and then polished. However, the car was not returned as scheduled (which wasn’t a huge issue, as I work from home), but rather frustrating, as it was only returned at an unsocial hour of 9.15pm on a Friday night, two days after the scheduled return.
The most disappointing part of the process was the dirty and unclean state of the inside of the door (the door being the damaged part of the car). This had not been cleaned prior to return, and was covered in dust, grime, grease and engineers fingerprints.
Moving forward: I’d suggest giving the owner a more realistic timescale for repair; not trying to rush the vehicle back to the owner; attention to cleanliness of workmanship prior to the return.
I can provide photos of the inside of the door should you require them.
Used the service to transport my car…
Used the service to transport my car for repair and back. Good communication and car in good condition through out the service.
Great help when needed
The young man who picked up my car was very friendly and helpful, he went above and beyond to send back to me something I left in the car , he arrived very promptly and gave me an arrival time
Mixed experience
My vehicle was recovered to garage by this company after a breakdown as part of Britania rescue. Initial communication was good and the drivers arrived at the said time. But they did not come near the vehicle although there was a wide road near the car park. They knew that my car was not starting and that was the reason for recovery. I felt being dismissed due to my skin color too. They were adamant that they will not come to get my vehicle and I had to some how take it to them about 300 metres away although it was not starting!
Then I called their office again and had to fervently plead. Then one person walked to me to confirm that I was telling truth that it was wide enough road to reach my vehicle. All this caused me extra stress.
Afterwards the process was fine and they recovered the vehicle to the garage.
Happy with the driver who collected my…
Happy with the driver who collected my car was nice and polite. Generally happy with the service .
.
Hi my vehicle was collected today…
Hi my vehicle was collected today 6/8/26 the company was very good they rang me at 7.30 am on the day to confirm pick up the driver who collected my car rang to say he was 20 minutes away was very polite and treated my vehicle with respect over all a good company
Helpful punctual and friendly recovery…
Helpful punctual and friendly recovery driver
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