AA Car Care Omdömen 

210
•
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

The mechanic on the day was 5 star, but when it came for the AA to take my payment was a complete nightmare. Pending status for 7 days coultn't get the money back in to my account till the eighth day... Se mer

Betygsatt 5 av 5 stjärnor

I found the price to be competitive for the work I asked to be quoted for online. Website was easy to use and was easy to specify what I needed doing. On the day the man who arrived to carry out the w... Se mer

Betygsatt 5 av 5 stjärnor

I find it very difficult going to a garage and not feel intimidated. I chose a home service so it was a 1 to 1 where I would not be so anxious. My mechanic today was Michael Rogers, honestly he was th... Se mer

Betygsatt 3 av 5 stjärnor

Service itself was fine. However, I never received a call in the morning to let me know of a general time slot like they said. Afternoon appointments also state before 4pm, and they came at 5:10pm. Wh... Se mer

Företaget har svarat

Företagsinformation

  1. Mekaniker
  2. också i
  3. Bilservice
  4. Bilverkstad och underhåll

Om AA Car Care

Skrivet av företaget

AA Car Care

Car servicing, diagnostics and repairs, brought to your driveway by AA Mobile Mechanics.

Car care that comes to you

  • Our AA-trained Mobile Mechanics carry out servicing, diagnostics and repairs at your home or workplace
  • No dropping your car at a garage or rearranging your day around an appointment
  • We look after your car while you get on with the things that matter

Simple, clear pricing

  • You’ll see the price for your booked work upfront
  • If we find that additional work is needed, we’ll explain what’s required and provide a separate quote
  • We’ll only carry out additional work once you’ve approved it

Quality you can trust

  • Work is carried out by trained AA Mobile Mechanics
  • Parts and labour are backed by a 12-month or 12,000-mile guarantee
  • Our Mobile Mechanics are backed by 120 years of motoring expertise

Easy online booking

  • Book online in just a few simple steps
  • Choose a date and available arrival window that works for you
  • Manage your car care without the usual garage admin

AA Car Care. 120 years of expertise, now on your driveway.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

210 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(210)

206 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Easy to book and reliable

Easy to book, great communication and friendly and helpful mechanic who contacted before arrival and arrived on time.

8 oktober 2026
Logotyp för AA Car Care

Svar från AA Car Care

Great to hear everything smoothly, Mel. Thanks for leaving a review.

Betygsatt 5 av 5 stjärnor

Amazing from start to finish

It took almost a whole 20 mins for the mechanic to get to me. He diagnosed the issue within 10 mins, he got me jump started and got me home safely. He booked for a mobile mechanic to come and fit a starter motor. This was done at my house 5 days after, the car is flying again. It was an amazing service from start to finish.

8 oktober 2026
Betygsatt 5 av 5 stjärnor

Very happy with the service

Very happy with the service, on time and very tidy job. The mechanic was very polite and approachable, got on with his work and explained what he had done. I would recommend him to any one.
Big thank you.

8 oktober 2026
Betygsatt 1 av 5 stjärnor

Shocking service

Absolute joke! Poor breakdown service, poor communication. Extortionate extra charges. Disgusting 🤬🤬

8 oktober 2026
Logotyp för AA Car Care

Svar från AA Car Care

Hi Julia, we're sorry to hear you feel this way. We appreciate how frustrating poor communication, delays and unexpected charges can be. We hope you've already raised your concerns with our Customer Service team so they can fully review what happened and address any issues for you. Thank you for taking the time to share your feedback.

Betygsatt 5 av 5 stjärnor

Very knowledgeable

Very knowledgeable, helpful, arrived on time

7 oktober 2026
Logotyp för AA Car Care

Svar från AA Car Care

Just what we like to hear, thanks for the 5 stars 💛.

Betygsatt 1 av 5 stjärnor

Go elsewhere

Booked service and brake disc/pad replacement. On the day the job kept getting pushed back from lunchtime arrival to after 4pm. We were then informed that they could not do brakes as they didn't have the right tool. We were also moaned at that they weren't expecting a hybrid car (despite of fact you book under reg number which gives full car make and model plus supposedly tells you what tools to bring!). Since then we've been invoiced for service and brakes and two phone calls later still awaiting confirmation that they have corrected their error.

30 september 2026
Logotyp för AA Car Care

Svar från AA Car Care

Hi Derek, we're sorry to hear about your experience and the frustration this has caused. We understand how disappointing it must have been to have the appointment repeatedly delayed, only to then be told the brake work couldn't be completed.
We're also sorry to hear about the issues with the invoicing afterwards. We've passed the details you've shared on to the relevant team to investigate, and they'll be in touch as soon as possible to discuss this further and provide an update.

Betygsatt 5 av 5 stjärnor

Ethan the mechanic was extremely…

Ethan the mechanic was extremely helpful, knowledgeable, and worked efficiently on my car, in my opinion the company could not have found a better mechanic with such brilliant customer service and skills.

7 oktober 2026
Betygsatt 1 av 5 stjärnor

Don't waste your time

Don't waste your time! Booked a mobile mechanic to replace some brakes. Was then phoned up to say they were ill. Rebooked it for the week after only to have an email the day before telling me the appointment was cancelled as they were unable to take payment (I'm guessing the pending payment they take timed out ). So I rebooked on again only to be told that there was a glitch and they needed to push back the appointment a week yet again. Didn't bother this time and cancelled the appointment. 3 weeks later, no new brakes, terrible service.

7 oktober 2026
Omdöme utan inbjudan
Logotyp för AA Car Care

Svar från AA Car Care

Hi Nick, we're sorry to hear about the problems you experienced with your booking. We hope you've since spoken with our Customer Service team to raise your concerns and see if there's an option to get you booked in sooner at an alternative location. If you haven't yet been in touch, please give us a call on 0330 018 3446 and we'll be happy to help.

Betygsatt 5 av 5 stjärnor

Ethan Hammond came to do full service…

Ethan Hammond came to do full service at home, he was extremely polite,friendly and professional. He is an asset to your company, he explained everything he did.

7 oktober 2026
Logotyp för AA Car Care

Svar från AA Car Care

Hi, thank you for taking the time to share this feedback. We're delighted to hear that Ethan provided such a positive experience. His polite, friendly and professional approach, along with taking the time to explain everything he was doing, is exactly the level of service we aim to provide 🔧🚗.

Betygsatt 5 av 5 stjärnor

Steve, an excellent AA mechanic.

Steve, was dedicated and professional. He arrived at 5pm having it seemed a very full day. All 4 wheels of pads and discs he renewed were not easy to exchange. However he stuck with it and completed and tested the breaks all good he finished arround 9pm so I could use the car the next day. A very big thank you to Steve.

7 oktober 2026
Betygsatt 4 av 5 stjärnor

Easy booking process but poor communication

I found the process of booking a mechanic very easy and he was polite and friendly when he arrived. The only criticism was that I had been told to expect a phone call in the morning to tell me roughly what time he would arrive and then again 15 minutes beforehand. Neither phone call was made which left me wondering if he was coming at all!!

1 oktober 2026

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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