The mechanic on the day was 5 star, but when it came for the AA to take my payment was a complete nightmare. Pending status for 7 days coultn't get the money back in to my account till the eighth day... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I found the price to be competitive for the work I asked to be quoted for online. Website was easy to use and was easy to specify what I needed doing. On the day the man who arrived to carry out the w... Se mer
I find it very difficult going to a garage and not feel intimidated. I chose a home service so it was a 1 to 1 where I would not be so anxious. My mechanic today was Michael Rogers, honestly he was th... Se mer
Service itself was fine. However, I never received a call in the morning to let me know of a general time slot like they said. Afternoon appointments also state before 4pm, and they came at 5:10pm. Wh... Se mer
Företaget har svarat
Företagsinformation
Om AA Car Care
Skrivet av företaget
AA Car Care
Car servicing, diagnostics and repairs, brought to your driveway by AA Mobile Mechanics.
Car care that comes to you
- Our AA-trained Mobile Mechanics carry out servicing, diagnostics and repairs at your home or workplace
- No dropping your car at a garage or rearranging your day around an appointment
- We look after your car while you get on with the things that matter
Simple, clear pricing
- You’ll see the price for your booked work upfront
- If we find that additional work is needed, we’ll explain what’s required and provide a separate quote
- We’ll only carry out additional work once you’ve approved it
Quality you can trust
- Work is carried out by trained AA Mobile Mechanics
- Parts and labour are backed by a 12-month or 12,000-mile guarantee
- Our Mobile Mechanics are backed by 120 years of motoring expertise
Easy online booking
- Book online in just a few simple steps
- Choose a date and available arrival window that works for you
- Manage your car care without the usual garage admin
AA Car Care. 120 years of expertise, now on your driveway.
Kontaktuppgifter
Storbritannien
- theaa.com/car-care/mobile-mechanics
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
ery efficient,on time ,left the ground…
Very efficient,on time ,left the ground spotless, would use again
Svar kan ha AI-innehållLäs mer
Easy to book and reliable
Easy to book, great communication and friendly and helpful mechanic who contacted before arrival and arrived on time.

Svar från AA Car Care
Jon BSE is actually the best
Jon BSE is actually the best, he is the only reason I use the AA and had loads of services from you. Thanks as always Jon, over and above as usual. Hope your knee is better soon mate. Thanks Matt
Amazing from start to finish
It took almost a whole 20 mins for the mechanic to get to me. He diagnosed the issue within 10 mins, he got me jump started and got me home safely. He booked for a mobile mechanic to come and fit a starter motor. This was done at my house 5 days after, the car is flying again. It was an amazing service from start to finish.
Great experience
Turned up on time, did the job quickly, mechanic was very polite and a competitive price.
Turned up on time was very helpful and…
Turned up on time was very helpful and polite
Very happy with the service
Very happy with the service, on time and very tidy job. The mechanic was very polite and approachable, got on with his work and explained what he had done. I would recommend him to any one.
Big thank you.
Shocking service
Absolute joke! Poor breakdown service, poor communication. Extortionate extra charges. Disgusting 🤬🤬

Svar från AA Car Care
The person who did the service couldn't be better talked through everything
The person who did the service couldn't fault him very helpful and apologetic for being 4.5 hours late unfortunately the service from AA car care centre wasn't very good I booked the service for am I was about to ring and ask for a refund then they didn't contacted me until 45mins before he was here at 16.15 pm
Brilliant couldn’t be more pleased.
Go elsewhere
Booked service and brake disc/pad replacement. On the day the job kept getting pushed back from lunchtime arrival to after 4pm. We were then informed that they could not do brakes as they didn't have the right tool. We were also moaned at that they weren't expecting a hybrid car (despite of fact you book under reg number which gives full car make and model plus supposedly tells you what tools to bring!). Since then we've been invoiced for service and brakes and two phone calls later still awaiting confirmation that they have corrected their error.

Svar från AA Car Care
They kept me informed of what and when…
They kept me informed of what and when things were happening so I could plan my day. Also the technician who carried out the work was very professional and polite.
Ethan the mechanic was extremely…
Ethan the mechanic was extremely helpful, knowledgeable, and worked efficiently on my car, in my opinion the company could not have found a better mechanic with such brilliant customer service and skills.
Don't waste your time
Don't waste your time! Booked a mobile mechanic to replace some brakes. Was then phoned up to say they were ill. Rebooked it for the week after only to have an email the day before telling me the appointment was cancelled as they were unable to take payment (I'm guessing the pending payment they take timed out ). So I rebooked on again only to be told that there was a glitch and they needed to push back the appointment a week yet again. Didn't bother this time and cancelled the appointment. 3 weeks later, no new brakes, terrible service.

Svar från AA Car Care
Ethan Hammond came to do full service…
Ethan Hammond came to do full service at home, he was extremely polite,friendly and professional. He is an asset to your company, he explained everything he did.

Svar från AA Car Care
Steve, an excellent AA mechanic.
Steve, was dedicated and professional. He arrived at 5pm having it seemed a very full day. All 4 wheels of pads and discs he renewed were not easy to exchange. However he stuck with it and completed and tested the breaks all good he finished arround 9pm so I could use the car the next day. A very big thank you to Steve.
Great service did not know existed.
Great service did not know existed.
easy booking process
transparent pricing and below local pricing
Friendly staff
so convenient that could be done at home
no mess no fuss brilliant
Excellent service from Sam
Easy booking process but poor communication
I found the process of booking a mechanic very easy and he was polite and friendly when he arrived. The only criticism was that I had been told to expect a phone call in the morning to tell me roughly what time he would arrive and then again 15 minutes beforehand. Neither phone call was made which left me wondering if he was coming at all!!
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