They offer excellent customer service, being very attentive, professional, and responsive. This is quite rare for online stores! Their service is also very fast, and you can expect to receive your ite... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I never write reviews, but these guys got me out of a tight spot with some exceptionally fast delivery times from Italy to the UK and overall just a very good and pleasant online retail experience, th... Se mer
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J'ai découvert Tessabit par un heureux hasard et je suis ravie de mon expérience. Article livré en 24H00 et service client plus que parfait et réactif. Excellent ! Thank you so much Tessabit, great... Se mer
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Incredibly fast delivery! Ordered on the Sunday received on Tuesday, I'm in France so no customs fees. Toge bag The Row N/S medium sold out everywhere arrived perfectly wrapped in his box, i recommand... Se mer
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Företagsinformation
Skrivet av företaget
Tessabit is one of the leading online retailers for luxury apparel. The platform operates in more than 190 Countries around the world and maintains a rich and sought-after selection of brands for women and men.
Kontaktuppgifter
Via XX Settembre 1/3, 22100, Como, Italien
- 0039 0313110101
- cs@tessabit.com
- tessabit.com
4,5
Utmärkt
283 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Wonderful Products and Excellent Customer Service
They offer excellent customer service, being very attentive, professional, and responsive. This is quite rare for online stores! Their service is also very fast, and you can expect to receive your items in a couple of days overseas. Their prices are competitive, and they have a wide range of beautiful and original products. I’m very impressed and would definitely buy from them again!
2 april 2026
Omdöme utan inbjudan
Svar från TESSABIT
Dear Customer, thank you so much for your kind words!
We are truly delighted to hear that you had such a positive experience with us.
Thank you again for your trust and support. We look forward to serving you again in the future! Kind regards from Lake Como
I never write reviews
I never write reviews, but these guys got me out of a tight spot with some exceptionally fast delivery times from Italy to the UK and overall just a very good and pleasant online retail experience, that frankly should be the base case from all retailers, but sadly is far from that. thanks v much.
16 mars 2026
Omdöme utan inbjudan
Svar från TESSABIT
Dear Luke, thank you so much for your kind words and for sharing your experience, you cannot imagine how happy we are.
We look forward to welcoming you back as our customer soon! :)
I migliori di Como
Parlando da comasca posso dire i migliori negozi di Como in tutto e per tutto!!
19 mars 2026
Omdöme utan inbjudan
Svar från TESSABIT
Gentile Letizia,
grazie di cuore per il tua recensione e per le belle parole su di noi!
Siamo felici di sapere che il nostro impegno viene apprezzato e continueremo a dare il massimo per offrirvi sempre il meglio.
Cordialmente,
Servizio Clienti Tessabit
Good price and great communication…
Good price and great communication throughout the shipping process.
9 mars 2026
Omdöme utan inbjudan
Svar från TESSABIT
Dear Joseph, thank you for your kind feedback, it means a lot to us! :)
We look forward to seeing you again on Tessabit.com soon.
Svar från TESSABIT
Gentile cliente, grazie per la tua recensione! :) Rimaniamo a disposizione e ti auguriamo una buona giornata
Уважаемый клиент, благодарим вас за отзыв! :) Мы остаемся в вашем распоряжении и желаем вам хорошего дня.
SUPER CONSIGLIATO
Non conoscevo il sito, poi nel giro di due giorni ho visto lo sconto corporate e la sponsorizzazione durante la partita del Como. Ho ordinato, il pacco mi è arrivato in un giorno. SUPER CONSIGLIATO
16 januari 2026
Omdöme utan inbjudan
Svar från TESSABIT
Gentile Mirko, grazie per la sua preziosa recensione! E' sempre un piacere sapere di aver fatto una buona impressione ad un nuovo cliente. La aspettiamo per nuovo shopping insieme, online o nei nostri negozi sul lago di Como. :)
Excellent service and quick dispatch
Excellent service and quick dispatch. Would’ve been 5* review had the delivery charge been cheaper. Recommended.
7 januari 2026
Omdöme utan inbjudan
Svar från TESSABIT
Dear Graham, thank you for your kind words. We understand your concern regarding the delivery costs and appreciate your feedback, while we always strive to keep them as competitive as possible.
We remain at your complete disposal and we thank you again.
giacca BARACUTA
Ho acquistato una giacca BARACUTA, modalità di acquisto, spedizione e packaging impeccabili
4 januari 2026
Omdöme utan inbjudan
Svar från TESSABIT
Gentile Cliente, grazie per la sua preziosa recensione, siamo lieti di sapere che sia rimasto soddisfatto della sua esperienza d'acquisto!
Rimaniamo a disposizione e la salutiamo cordialmente.
Fast shipment, great service!
Item of great quality, very well packaged and I received it in 24h! Only downside is that posting fees are not free, I paid around 180€ for an article and I would expect posting to be free for such a value. Still it was great because I found there an item that was sold out everywhere :)
12 januari 2026
Omdöme utan inbjudan
Svar från TESSABIT
Dear Carlos, thank you very much for your kind words!
Unfortunately we do not have any free shipping promotion at the moment, but we are offering free returns, if needed. We are happy to know that you are satisfied about your purchase experience. :)
Best regards from Lake Como!
Parfait de bout en bout !
J'ai découvert Tessabit par un heureux hasard et je suis ravie de mon expérience. Article livré en 24H00 et service client plus que parfait et réactif. Excellent !
Thank you so much Tessabit, great experience et customer service perfect and friendly. Cheers !
5 januari 2026
Omdöme utan inbjudan
Svar från TESSABIT
Chère Lisa, thank you so much for your lovely words, we wait for you for other shopping experience together! :)
Svar från TESSABIT
Gentile Francesco, grazie mille per la recensione! Ogni feedback è prezioso per noi.
Rimaniamo a disposizione e ti aspettiamo su Tessabit.com o nei nostri negozi per altro shopping insieme :)
Asking to pay £100 more after I bought Trousers from their website
Purchased Tom Ford Trousers for £141 on 31st. Couple days later received an email from Tessabit, Which asked me to pay £100 more as they claimed advertised price on their website was not correct. When I asked for more explanation, They referred me to their terms and conditions. 5 days later, They cancelled the purchase from their side. Very bad experience, Do not recommend.
**Edited**
In reply to your response
The price which was stated on your website is final, Otherwise it is a false advertisement.
The item was purchased on Black Friday sales, I had an option to purchase similar item at almost same price, But it's gone now. Your costumer service is absolutely appalling.
30 november 2025
Omdöme utan inbjudan
Svar från TESSABIT
Dear Ali,
we are truly sorry for the experience you had, especially since it was caused by a technical issue.
We only want to point out few things:
You placed the order on Friday evening (November 28th ) and we contacted on Monday morning (December 1st ) at 10 am CET, so the very first working day after the weekend.
We explained you that the price displayed for the trousers you bought was, unfortunately, wrong and we gave you two options: pay the difference or get the full refund, as we were not allowed to process the order at that wrong price.
You answered with your disappointment, not indicating your choice.
We replied you again the same day, apologizing and explaining what it is written in our Terms and Conditions, and you did not answer anymore.
Today, after other 2 days with no reply from you, we decided not to keep your money on hold any longer and we fully refunded the transaction.
What is written in our Terms and Conditions is: “Tessabit constantly verifies the accuracy of the prices listed on the site. However, in the event that an error is found in the pricing of a product, Tessabit will block the order and offer the User the opportunity to purchase another product at the price already paid by the User or the same product at the correct price."
We fully understand your disappointment and we are really sorry about that.
Unfortunately, issues can happen but we are here to help and to give solutions, if possible.
We remain at your disposal and we wish you a nice day.
The Shop with my preferred Labels
Usually i visit the Shops in Como, but this time i odered online… and it was perfect. Tessabit is my preferred Shop with my favorite Labels!
24 november 2025
Omdöme utan inbjudan
Svar från TESSABIT
Dear Dieter Meile,
It’s so wonderful to read this positive review!
We’re truly happy to know that we are your favourite store and that your online shopping experience was satisfying as well.
We look forward to welcoming you back soon for another great shopping experience together!
Customer Service Team
Esperienza pessima
leri nel pomeriggio Sono passata in questo negozio insieme a mio marito con l'idea di acquistare una giacca.
L'esperienza però è stata davvero spiacevole. Mentre stavo valutando alcuni capi, insieme alla commessa che mi stava seguendo (molto carina e disponibile) è entrato il titolare e ha rimproverato in modo molto sgarbato una commessa, proprio davanti a me ed ad altri clienti.
La scena è stata così imbarazzante e poco professionale che mi ha fatto completamente passare la voglia di comprare qualsiasi cosa.
Un peccato, perché il negozio è ben fornito, ma un atteggiamento del genere rovina l'intera esperienza.
Non credo tornerò.
23 november 2025
Omdöme utan inbjudan
Svar från TESSABIT
Gentile Jessica,
ti ringraziamo per aver condiviso la tua esperienza. Siamo sinceramente dispiaciuti che la visita in negozio non sia stata all’altezza delle tue aspettative e ci scusiamo per il disagio che ne è derivato.
Siamo comunque lieti di leggere che l’assistenza fornita dalla nostra collega ti abbia soddisfatto e che la collezione disponibile sia stata di tuo gradimento.
Comprendiamo che alcune situazioni non dovrebbero verificarsi e ci dispiace che in questo caso non siamo riusciti a offrirti il livello di accoglienza che desideriamo garantire ogni giorno.
Il periodo particolarmente intenso può aver influito, ma ciò non giustifica l’esperienza negativa che hai vissuto.
Speriamo di poterti riaccogliere presso i nostri negozi e rimaniamo a disposizione anche su Tessabit.com per un’esperienza di acquisto digitale. Inoltre, siamo disponibili all’email cs@tessabit.com per qualsiasi ulteriore necessità.
Svar från TESSABIT
Dear Stella,
Thank you sincerely for your positive feedback!
We are delighted to hear that everything was perfect.
We look forward to welcoming you again for another enjoyable shopping experience!
Customer Service Team
Fast shipping to the U.S.
Fast shipping to the U.S., amazing prices on items!
10 november 2025
Omdöme utan inbjudan
Svar från TESSABIT
Dear Eric,
Thank you for your positive review!
We’re really happy to hear that you appreciated our fast shipping and our prices.
We look forward to welcoming you back for more shopping soon!
Customer Service Team
Ho comprato un paio di scarpe sul loro…
Ho comprato un paio di scarpe sul loro sito e mi sono trovata molto bene. Spedizione veloce e scatola perfetta.
20 november 2025
Omdöme utan inbjudan
Svar från TESSABIT
Gentile Ludovica, grazie mille per la tua preziosa recensione! Siamo lieti di sapere che tu sia rimasta soddisfatta e ti aspettiamo ancora su Tessabit.com per altro shopping insieme <3
Supporto clienti fantastico
Supporto clienti fantastico! Grazie di cuore alle ragazze che mi hanno aiutato
7 november 2025
Omdöme utan inbjudan
Svar från TESSABIT
Gentile Carola, grazie per la preziosa recensione e per la fiducia accordataci!
A presto per altro shopping online su Tessabit.com :)
Eccellente
Ottimo, Tutto perfetto! Ho effettuato piu ordini e sono sempre soddisfatto!
19 oktober 2025
Omdöme utan inbjudan
Svar från TESSABIT
Gentile Igor,
Ti ringraziamo sinceramente per il tuo feedback positivo!
È davvero un piacere sapere che, in diverse occasioni, hai apprezzato la qualità del nostro servizio.
Speriamo sinceramente di continuare a soddisfare le tue aspettative anche in futuro! :)
Un cordiale saluto,
Servizio Clienti - Tessabit
One of the best websites!
One of the best websites!
All items are of very high quality and great taste. It's especially nice that the team responds quickly to all messages and even helps with sizing via WhatsApp. This is incredibly convenient when shopping online. Thank you for the excellent service!
14 oktober 2025
Omdöme utan inbjudan
Svar från TESSABIT
Dear Azamat,
Thank you so much for your lovely review!
I’m really happy to hear you had a great experience on Tessabit.com and that I could help you find the right size - I know shopping online can be a bit tricky sometimes, but we are always here to help if you need anything.
Hope to assist you again soon - whether online or maybe even in one of our boutiques on beautiful Lake Como!
Warm regards,
Francesca - Customer Service
Detta är Trustpilot
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