I found my favourite item on the website. It was easy to place the order and the delivery was more than fast- after four working days incl Saturday it arrived in Germany! The quality is exactly what... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Its was good experience and price was good.Delivery Little bit long bit Is accept Because its from ucraine where have war and they keep High standard anywhere.then was sended from chech repubblic but... Se mer
Företaget har svarat
I saw many sold-out anywhere else products on this webshop with reasonable price. But the shop seems to be in Ukraine which is not in EU and operates in Czech? Anyway a not-known webshop to me. So I d... Se mer
Företaget har svarat
I placed an order for a very good priced item compared to other luxury websites. The products are genuine and customer service is professional. The only thing is the delivery takes a while, so y... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Symbol is an official retailer of high-end luxury brands. The company was founded in 1999 in Kharkiv, Ukraine. Symbol unites such world-famous brands as: Dolce&Gabbana, Brunello Cucinelli, Fendi, Balmain, Stefano Ricci, Bottega Veneta, Max Mara, David Koma, Off-White, Peserico, Santoni and many others, being an ambassador of comfortable and high-quality luxury shopping. Our mission is to guide you to the world of high fashion, style and up-to-date trends with ease and joy. Thus, our online store Symbol.fashion carefully selects the latest designers collections and all the most desirable styles of RTW, shoes and accessories from more than 300 global brands. You are free to create your unique outfits in a few clicks, choosing from over than 27,000 products available. All shipments to the countries of the European Union are carried out from the warehouse in the Czech Republic.
Kontaktuppgifter
V dolině 1515/1b, 10100, Praha, Tjeckien
- +420234715484
- customerservice@symbol.fashion
- symbol.fashion
4,4
Utmärkt
139 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Everything what I love
All my favorite brands in one place. Service is amazing. Love it 🥰
14 november 2024
Omdöme utan inbjudan
Svar från Symbol
Dear Jane Kovalkova!
We pay the utmost attention to selecting the best and most relevant items that will appeal to our customers.
We are glad that you rated our company at the highest level.
Great website
Great website, excellent product selection and great deals.
Customer service is very helpful, you can reach them very easily and provide fast information regarding the products.
27 november 2024
Omdöme utan inbjudan
Prezzi super top
Prezzi super top, il servizio clienti è eccezionale, rispondono sempre dopo 5 minuti alla mail. Ho mandato indietro delle scarpe per taglia troppo grande (errore mio), a costo zero, dopo poco mi hanno rimando le scarpe giuste al prezzo super scontato a cui le avevo acquistate un mese prima. Un po’ lunghe le consegne, ma il servizio clienti ti aggiorna in tempo reale.
Davvero bravi!
5 oktober 2024
Omdöme utan inbjudan
recommendable, if you do not need fast shipping
I am very happy with my first purchase at symbol.fashion. I ordered two Joseph items from their designer sale. After one week my order was shipped to EU and nicely packed.
30 oktober 2024
Omdöme utan inbjudan
Pessima azienda Volevo comprare un…
Pessima azienda Volevo comprare un abito di Dolce e Gabbana Mi avevano inviato una e-mail dove il prezzo era di circa 800 euro scontato ma sul sito costava 2097 euro Ho chiesto chiarimento in merito e ho scritto 5email al servizio clienti Non mi hanno mai risposto!
Avevo in passato acquistato una gonna Balmain sul loro sito Spedita dopo 1 MESE
Lo sconsiglio vivamente
27 augusti 2024
Omdöme utan inbjudan
Svar från Symbol
Dear Roberta Cipolla!
Thank you for your feedback.
Sometimes we have discounts on our website that have an expiration date. Unfortunately, you contacted us when the promotion had already ended. We are sorry that you were unable to purchase the item at a discounted price, what we let you know via email. We are always in touch and ready to help with any of your requests.
Overall a very good shopping experience…
Overall a very good shopping experience - not giving 5 stars just because there’s been some delays in the shipment/tracking link was initially not working, but 7 stars to the customer service which is fantastic. The product is great, would definitely buy again!
23 september 2024
Omdöme utan inbjudan
Отзыв о покупки, Purchase Review …
Уважаемые Любители брендового On Line шопинга, я наудачу решил сделать заказ на Symbol, поскольку были скидки и готов был потерять сумму заказа принимая во внимание что может оказаться покупка разводом заказав изделие с доставкой в Латвию, но должден сказать что платформа оказалась достоверной и я действительно получил свой заказ Dolce Gabanna в аутентичном виде, оригинальное изделие, правда доставка длилась 17 дней с момента оплаты. Нужно отдать должное я постоянно получал уведомления о процессе движениия товара, и служба поддержки мне тоже отвитила на мой запрос по поводу процесса доставки, и конечно необходимо принимать во внмание что ребята отгружают товар из Украины который перемещается в Чехию и потом отправляют по европе обычной сухопутной доставкой. В момент заказа я решил что если это не будет развод, то напишу ребятам свой честный отзыв что бы их поддерджать, соответсвенно что и делаю, так что мои реккомендации, товар оригинальный всё в порядке. Можете смело покупать, изделия хоть и с задержкой но доедут до вас.
10 september 2024
Omdöme utan inbjudan
I recently ordered from Symbol online…
I recently ordered from Symbol online store. I loved the selection and that they reply you in the online chat immediately and patiently. Definitely recommended!
2 augusti 2024
Omdöme utan inbjudan
Etro white blouse
I recently bought an Etro white blouse with embroidery. I kindly asked to deliver the item later. They did it! Very friendly and professional. The blouse is wonderful and perfect for me. Looking to receiving the next item.
22 augusti 2024
Omdöme utan inbjudan
Safe and efficient website
Safe and efficient website. Bought a pair of shoes from them and everything worked fine. The store manager is in contact with you, and every doubt or question you have, they immediately answer and try to solve the problem. You can either pay by the website or through a link sent by the store manager. Delivery takes a little bit of time, but it is okay.
19 augusti 2024
Omdöme utan inbjudan
Easy and pleasant shopping
Symbol has become my go-to destination for purchasing luxury brands. 👗👡👛
Fast shipping, interface is user-friendly making it easy to navigate through great selection, my orders arrived on time and in perfect condition. What else do I need for enjoyable shopping?
I highly recommend this site!!!🫶🏻
It’s working and completely trustful.
22 augusti 2024
Omdöme utan inbjudan
Nell'acquisto effettuato
Un negozio eccellente, il lavoro del team è perfezionato nei minimi dettagli. Nel negozio sono selezionati i modelli più belli di tutte le collezioni dei marchi più famosi al mondo. Servizio confortevole. Risposta precisa e veloce a tutte le domande. Consegna rapida.
Grazie per la massima soddisfazione nell'acquisto effettuato
21 augusti 2024
Omdöme utan inbjudan
Sito di fiducia, sicuro ed affidabile
Ho recentemente fatto acquisti su Symbol e sono rimasta estremamente soddisfatta! La qualità dei prodotti è eccellente. La selezione è ampia e alla moda.
Il processo di acquisto è stato semplice e veloce, e la spedizione è arrivata nei tempi previsti, con il pacco ben confezionato. Posso confermare che è un sito assolutamente affidabile. Tutti i miei ordini sono stati processati senza problemi, i pagamenti sono sicuri e non ho mai riscontrato alcuna anomalia.
Consiglio vivamente questo sito a chi cerca abbigliamento di qualità e uno shopping online piacevole!
1 augusti 2024
Omdöme utan inbjudan
I recently had the pleasure of shopping online at Symbol.
"I recently had the pleasure of shopping online at Symbol.The website offers a wide range of options from top-quality brands, making it easy to find exactly what I was looking for. The shipping process was smooth and efficient, and the customer service was outstanding—responsive, friendly, and helpful. Overall, it was a fantastic experience, and I will definitely be shopping here again!"
21 augusti 2024
Omdöme utan inbjudan
Der Schein trügt
Also wieder ein Beispiel für schön verpackt aber leider nix besonderes. Die Internetseite zeigt mir hochwertige Produkte liefert leider nicht das was die verspricht! Chinaware in gewohnt mäßiger Qualität! Kein Schnäppchen für diese Qualität! Lieber nicht kaufen! 👎
14 augusti 2024
Omdöme utan inbjudan
Svar från Symbol
Thank you for sharing your opinion. We are very sorry that you were not satisfied with your purchase experience. We have been operating in the market for over 20 years and carefully select the brands we represent to ensure our customers receive high quality and original products.
Each product we offer undergoes thorough testing, and we are always ready to help if you have any questions or doubts about the quality. In addition, we pay special attention to stylish packaging and customer service, because it is important to us that every purchase brings you joy.
Schuhe stinken nach Chemie
Schuhe stinken nach Chemie - auch noch nach fast 6 Wochen Lüften. Keine Rückmeldung von Symbol dazu.
Keine Möglichkeit der Retoure.
Kann nur abraten hier zu bestellen!!
1 juli 2024
Omdöme utan inbjudan
Svar från Symbol
Dear Sylvia!
Thank you for your feedback and we regret that you had a negative impression of the purchase. We want to assure you that all our products are new, original and made of high quality materials, in accordance with the standards of the brands we work with.
Regarding your comment, we have not received any requests from you about this situation. We are always open to communication and ready to help. If you have any questions or problems with the product, you can always contact us by writing via email customerservice@symbol.fashion, and we will definitely find a solution.
We really value each customer and make every effort to provide the best service. We will be grateful for your feedback so that we can understand this situation in more detail.
Kind regards, Symbol Fashion team!
Keine neue Ware
Ich habe bei symbol.fashion Valentino Sneakers gekauft. Lange Lieferzeiten. Außerdem haben die Schuhe zahlreiche Gebrauchsspuren und sehen insbesondere an den Sohlen nicht wie neu sondern als getragen aus. Meiner Meinung nach wurden die Schuhe bereits getragen. Symbol.fashion sieht das aber als normal an und ist nicht zu einem Nachlass bereit. NIE MEHR WIEDER!!!
8 augusti 2024
Omdöme utan inbjudan
Svar från Symbol
Greetings! Thank you for your feedback! We sincerely apologize for the inconvenience caused during your purchase.
We would like to assure you that all the products we supply are brand new and original. We carefully check the products before shipping, but if the product you received does not meet your expectations or has defects, you can return it within 30 days from the date of purchase. In this case, we will promptly issue a refund.
Regarding delivery times: usually it takes 8-10 business days, we are constantly working to reduce this time in the future and provide an even more convenient service for our customers.
Accept our apologies for such an impression of our work. We will do our best to avoid similar situations in the future
Thank you for your understanding!
Best regards, Symbol Fashion team.
Do not buy! Avoid at any cost! This is a scam.
Placed an order a week ago, no processing, no shipping. No communication. Took the money and nothing. They do not accept paypal so now I have initiated a chargeback on my credit card to get my money back. Avoid, it's not worth wasting time and money.
29 juli 2024
Omdöme utan inbjudan
Svar från Symbol
Dear customer,
Hello!
Thank you for request. We are always in touch and ready to help. However, to provide you with a comprehensive response, could you please clarify your order number or any contact information?
We will urgently review the information regarding your order and get back to you with an answer, because a pleasant shopping experience on our website is our highest priority.
Ich habe über einen Facebook-Link 2…
Ich habe über einen Facebook-Link 2 Shirts bei Symbol Berlin gekauft. Eines hat leider starke Fehler an den Nähten. Daraufhin habe ich um eine Rücksendung gebeten. Es meldet sich niemand mehr auf meine Mails.
17 juli 2024
Omdöme utan inbjudan
Svar från Symbol
Dear customer!
Thank you for your feedback.
We have submitted a request to clarify the information regarding your purchase, but unfortunately we have not yet received the necessary details.
Please note that our company is called Symbol Fashion, and you probably left a review by mistake, as it mentioned Symbol Berlin.
If the purchase was made with us, we would be grateful if you could provide your contact details or contact us directly at our email address: customerservice@symbol.fashion. It will help us promptly consider your request and find a solution.
Thank you for your understanding and hope to resolve your situation quickly.
Best regards, Symbol Fashion
All'inizio ero un po'scettico..ma alla fine soddisfatto 100%
All'inizio ero un po'scettico..ma alla fine l'esperienza d'acquisto è stata eccellente, l'assistenza adeguata e sempre disponibile. Si aspetta un po' per la consegna, 8 giorni lavorativi ci vogliono, ma alla fine sono stato super soddisfatto dell'acquisto. Da oggi Symbol Fashion è tra i miei preferiti. Consiglio.
14 juni 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.