I found my favourite item on the website. It was easy to place the order and the delivery was more than fast- after four working days incl Saturday it arrived in Germany! The quality is exactly what... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Its was good experience and price was good.Delivery Little bit long bit Is accept Because its from ucraine where have war and they keep High standard anywhere.then was sended from chech repubblic but... Se mer
Företaget har svarat
I saw many sold-out anywhere else products on this webshop with reasonable price. But the shop seems to be in Ukraine which is not in EU and operates in Czech? Anyway a not-known webshop to me. So I d... Se mer
Företaget har svarat
I placed an order for a very good priced item compared to other luxury websites. The products are genuine and customer service is professional. The only thing is the delivery takes a while, so y... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Symbol is an official retailer of high-end luxury brands. The company was founded in 1999 in Kharkiv, Ukraine. Symbol unites such world-famous brands as: Dolce&Gabbana, Brunello Cucinelli, Fendi, Balmain, Stefano Ricci, Bottega Veneta, Max Mara, David Koma, Off-White, Peserico, Santoni and many others, being an ambassador of comfortable and high-quality luxury shopping. Our mission is to guide you to the world of high fashion, style and up-to-date trends with ease and joy. Thus, our online store Symbol.fashion carefully selects the latest designers collections and all the most desirable styles of RTW, shoes and accessories from more than 300 global brands. You are free to create your unique outfits in a few clicks, choosing from over than 27,000 products available. All shipments to the countries of the European Union are carried out from the warehouse in the Czech Republic.
Kontaktuppgifter
V dolině 1515/1b, 10100, Praha, Tjeckien
- +420234715484
- customerservice@symbol.fashion
- symbol.fashion
4,4
Utmärkt
139 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great experience
I found my favourite item on the website. It was easy to place the order and the delivery was more than fast- after four working days incl Saturday it arrived in Germany! The quality is exactly what I have come to expect from this brand. Throughout the process I was keep informed.
Overall a very good experience!
22 september 2026
Omdöme utan inbjudan
Great experience!!!!
20 september 2026
Omdöme utan inbjudan
Fast and easy
Fast and easy, as it should. Thanks u guys at Symbol!!!
14 september 2026
Omdöme utan inbjudan
Zeer goede service met duidelijke…
Zeer goede service met duidelijke communicatie.
20 augusti 2026
Omdöme utan inbjudan
Svar från Symbol
Dear Alberto Saez,
Thank you for your kind feedback! 😊 We’re delighted to hear that you were happy with our service and communication. We truly appreciate your support!
Très satisfaite
Très satisfaite, l envoi est rapide et soigné et l article conforme.
4 september 2026
Omdöme utan inbjudan
Svar från Symbol
Dear Caroline Christiany,
Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that you’re very satisfied with your purchase, and that you appreciated the fast and carefully packaged delivery. We hope to see you again soon! 💙
Great deals
Great deals, free delivery and free return. Thank you!
28 augusti 2026
Omdöme utan inbjudan
Svar från Symbol
Dear RENI,
Thank you so much for your kind feedback! 😊 We truly appreciate your support and hope to see you again soon! 💙
Everything good
The order has been followed until the beginning in a professional way. The receiving time has been no so long (around one week). Very good.
20 augusti 2026
Omdöme utan inbjudan
Svar från Symbol
Dear Andrea,
Thank you so much for your kind feedback! We’re delighted to hear that you were satisfied with our service and that your order arrived promptly. We truly appreciate your trust and look forward to assisting you again in the future!
great prices for luxury items
I placed an order for a very good priced item compared to other luxury websites.
The products are genuine and customer service is professional.
The only thing is the delivery takes a while, so you need patience, but it's definitely worth the wait.
Recommend it!
25 augusti 2026
Omdöme utan inbjudan
Svar från Symbol
Dear Mimi,
Thank you so much for your wonderful feedback! We’re delighted to hear that you were happy with the price, the authenticity of our products, and our customer service. We truly appreciate your patience with the delivery and are glad to know you feel it was worth the wait. We hope to welcome you back again soon! 😊
Terrible experience with bag ETRO
Terrible experience with bag ETRO. After a while, the hardware fell off. If you look closely at the photos, you can see there were no screws—it was a manufacturing defect.
I contacted the store; at first, they ignored me.
Then, they offered to repair it and replace the hardware in Kyiv.
I told them they needed to contact the manufacturer, because I didn't want just any random hardware on an Etro bag.
They gave me the runaround for a long time.
First, they asked for a video of the bag; then, they wanted the code and serial number visible. I did all of that.
I waited.
The bottom line: they sent replacement hardware, but it was the wrong size—too small. It was impossible to install on the bag; it was just too small—some kind of knock-off part.
It was unbelievable. One moment they’d say Etro had replied to them; the next, they’d say Etro wasn't working until September.
I happen to know that it’s Ferragosto right now and nobody is working, so why were they lying to me?
5 december 2025
Omdöme utan inbjudan
Svar från Symbol
Hello!
Thank you for your feedback. We are truly sorry that you have been left with such an impression regarding our communication, and we would like to provide full clarity on the situation.
We would like to assure you that we have never intended to mislead you in any way. The Etro brand is indeed still in contact with us and continues to provide updates regarding your request. However, due to the summer holiday period (Ferragosto), their warehouse and logistics department have temporarily suspended shipments and the search for the required components until September.
We sincerely apologize for the unavoidable wait and for the inconvenience caused by the issue with the size of the component.
Thank you very much for your patience and understanding!
Ottima esperienza
Ottima esperienza, prezzi vantaggiosi, articolo perfetto, arrivato imballato per bene. Servizio clienti molto efficiente. Unica pecca, la spedizione richiede molto tempo, però è indicato nelle spedizioni, pertanto niente da dire. Grazie
16 augusti 2026
Omdöme utan inbjudan
Svar från Symbol
Dear Anna,
Thank you so much for your wonderful feedback! We’re delighted to hear that you were satisfied with the great price, the quality of the item and our customer service. We also appreciate your understanding regarding the shipping time and are glad that the delivery information was clear. Thank you for choosing us, and we hope to see you again soon! 😊
Eccellente
Ordine arrivato in tempo, tutto perfetto come da descrizione. Esperienza positiva
13 augusti 2026
Omdöme utan inbjudan
Svar från Symbol
Dear Erica,
Thank you so much for your positive feedback! We’re happy to hear that your order arrived on time and that everything was exactly as described. We truly appreciate your trust and hope to welcome you back soon! 😊
Overall an excellent experience.
Overall an excellent experience.
First of all there is a lot of great fashion available at Symbol , and it was the only site that could actually ship to my address !
I really appreciate how reactive and helpful the staff was in finding the best option for me to receive my order.
I very much recommend !
5 augusti 2026
Omdöme utan inbjudan
Svar från Symbol
Dear L. Chen,
Thank you so much for your fantastic review! We’re delighted to hear that you enjoyed our selection. Your kind words about our staff mean a lot to us. Thank you for your recommendation, and we hope to welcome you back soon! 😊
Toller Einkauf !🤩
Die Abwicklung ist sehr gut ! 👍
Die Ware absolut top 🔝
Verpackung etc. Ebenfalls sehr gut !
Leider dauert der Versand sehr lange !
Aber egal, der Einkauf lohnt sich ☀️☀️☀️🤩
11 augusti 2026
Omdöme utan inbjudan
Svar från Symbol
Dear Christina Böhler,
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re happy with the products, packaging, and overall shopping experience. We’re sorry that the shipping took longer than expected, and we truly appreciate your patience and understanding. It’s great to know that you still feel the purchase was worth it! We look forward to welcoming you again. ☀️🤩
Très bons prix
Très bons prix, arrivée rapide des produits. A recommander
8 augusti 2026
Omdöme utan inbjudan
Svar från Symbol
Dear MARION C,
Thank you so much for your kind review! We’re happy to hear that you were satisfied with our prices and fast delivery. We truly appreciate your recommendation and hope to see you again soon! 😊
Top online Shop!
The wide range of products is impressive, and the ordering and payment process is simple and straightforward. I also appreciated the eco-friendly packaging. The only downside was the shipping, which took a little longer than expected, even though the estimated delivery time was clearly stated on the website. On the positive side, the customer service was very friendly, responsive, and helpful throughout the process.
28 juli 2026
Omdöme utan inbjudan
Svar från Symbol
Dear RS,
Thank you so much for your detailed feedback! We’re delighted to hear that you enjoyed our wide product selection, easy ordering process, eco-friendly packaging, and the support provided by our customer service team. We’re sorry that the delivery took a little longer than expected, and we truly appreciate your patience and understanding. Your feedback is very valuable to us, and we hope to serve you again soon! 😊
Perfetto...ottimo
16 juli 2026
Omdöme utan inbjudan
Svar från Symbol
Dear Ezio,
Thank you so much for your kind feedback! We’re delighted to hear that everything was perfect. We hope to see you again soon! 😊
Its was good experience and price was…
Its was good experience and price was good.Delivery Little bit long bit Is accept Because its from ucraine where have war and they keep High standard anywhere.then was sended from chech repubblic but Always come notification about delivery.so i am sotisfay.good shopping.thank you
4 juli 2026
Omdöme utan inbjudan
Svar från Symbol
Dear Inna Sestani,
Thank you very much for sharing your experience! We’re happy to hear that you were satisfied with the price, service, and communication throughout the delivery process. We truly appreciate your understanding regarding the delivery time and your kind words about our quality standards. We hope to welcome you back again soon! 😊
Ho acquistato un paio di autry e che…
Ho acquistato un paio di autry e che dire sono arrivate in 7 giorni lavorativi con imballo perfetto e pagandole col 40% di sconto... complimenti!
15 juli 2026
Omdöme utan inbjudan
Svar från Symbol
Dear Fabio Capocci,
Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your Autry sneakers, the packaging, and the delivery time. Your satisfaction means a lot to us. 😊
Die Seite ist sehr freundlich.
Die Seite ist sehr freundlich.
Die Qualitat ist sehr gut.
Mitarbeiter sind alle sehr nett
14 juli 2026
Omdöme utan inbjudan
Svar från Symbol
Dear Agid Afo,
Thank you so much for your kind words! We’re delighted to hear that you’re happy with the quality and our friendly team. We truly appreciate your positive feedback and look forward to welcoming you again! 😊
very nicely and carefully packaged
Everything arrived just as expected. The items were very nicely and carefully packaged.
1 juli 2026
Omdöme utan inbjudan
Svar från Symbol
Dear Philipp Lang,
Thank you for your kind review! We’re delighted to hear that everything arrived just as expected and that you appreciated the careful packaging of your items. Your satisfaction is very important to us, and we look forward to serving you again!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.