Terrible customer service my parcel was dumped in my garden and stolen in which I got In touch with the customer service and they told me to get InTouch with the police so I did and they gave me a lo... Se mer
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Det här tycker kunderna
Terrible customer service. My items never arrived, so I put the payments on hold while I contacted the company to find out what had happened. The items were for a holiday, and after waiting two we... Se mer
There should be a zero rating. Literally seconds after purchasing a coat I emailed customer service and asked if my order could be amended as I ordered the wrong size. I was then told it wasn’t possib... Se mer
I’m really happy with my order. Had free delivery when I bought a black slim-line gilet, and was not a bad quality for the price I paid. Going into the likes of other store retailers, the price... Se mer
Företagsinformation
Skrivet av företaget
Dress like a celebrity, Shop Now latest affordable trendy Dresses Tops Bodysuits Jeans.Perfect online store for womens fashion. Delivery on us what ever you Buy
Kontaktuppgifter
2 Back Chapman Street , NE6 2XX, Newcastle Upon Tyne, Storbritannien
- Sales@styledup.co.uk
- styledup.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 2 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
very good website and efficient
Close the company down !
Close the company down
I have read all reviews and my experience is the exact same as theirs . I did not recieve goods have been given no refund . Surely there is something that can be done about this as they are literally robbing us blind!!
Pretty coats!
Shopped from there twice now and bought two different coats, they’re gorgeous! The first time I ordered I was a bit scared seeing these reviews but I got my delivery fast both times, never had an issue and quick and a good quality
Terrible company
Shocking customer service. I don’t often leave negative reviews but on this occasion, I will, I don’t want anyone else to have the situation I’ve had.
I wouldn’t even give them one star, I’ve had to chase them for a refund from December, for FAULTY GOODS, which I now have, however, I paid £9 for tracked delivery, as THEY requested, and was assured I would be refunded in full.
I wasn’t, they are refusing to refund the postage cost, despite me sending the regulations taken from Resolver as follows; ‘you are not expected to pay for return postage if the goods are faulty’
They have now cut contact with me, stating ‘this will be the final resolution of this’ so I’ve been ‘dismissed’ with no respect at all.
I wish I’d read the reviews on all the review forums before purchasing and I wouldn’t have used them at all.
DO NOT RECOMMEND.
Please do not use these conmen
Please do not use these conmen ! they sell stuff that doesn't fit and when you return at your expense they will not refund you/ talk to you, no telephone number
I wouldn’t even rate it a 1
I wouldn’t even rate it a 1. Still now I’m waiting on my refund . I purchased a coat on the 25th January, returned it back on the 28th, I recorded delivery so it was signed for at the other end on the 30th January they signed for my return and still now NO REFUND. I sent several emails and still no one has not responded to any of my emails up to this day now. I have had to take the process of escalating this with my bank in order to get my refund back.
Worst website ever , worst customer service I have ever received.
I wouldn’t advise anyone to order from this website especially if you are returning items .
PLEASE DO NOT BUY FROM HERE THEY ARE…
PLEASE DO NOT BUY FROM HERE THEY ARE SCAMMERS IF YOU WANT TO RETURN ANYTHING THEY DONT GIVE REFUND THEY TAKE THERE PRODUCT BACK AND KEEP YOUR MONEY ASK ANYONE
I purchased a long coat for my wife for…
I purchased a long coat for my wife for Christmas from Styled Up.
I received an acknowledgement of order email by return but then didn't hear anything for about 10 days.
I started to look at reviews after 7 days and became very worried.
Fearing that I'd been scammed I purchased a back up from Next. Then low and behold I received another email advising it was on it's way.
It duly arrived just in time for Christmas and my wife was delighted with it, the Next one she returned, sorry Next.
I felt I should share my experience. For the coat I purchased we would give 5 stars, but the communication and slow delivery has to forfeit a star.
I purchased 2 "Black Puffer Jacket"…
I purchased 2 "Black Puffer Jacket" from Styledup for my daughers just before Christmas, the zip has fallen off on both jackets, leaving my daughters without a coat during this cold weather. Clearly this is a very poor quality jacket with a design flaw in the zip. Styledup not interested, the claim you have absolutely no rights for replacement or refund after 14 days. A terrible company, please don't use them.
Incorrect order by ourselves and resolved quickly
Ordered a coat for Xmas and realised ordered incorrect coat for granddaughter. Simple process for returns and all resolved with return payment quickly and efficiently.
Terrible
One item was as described, however the other was a size Medium, but I ordered a small. They altered the swing ticket and fabric label with black pen(!) to change the written size from small to medium but it was very obviously done and the item is bigger than the same item I already have in a small. The pen they've used has also stained the item.
I wish they had been honest about the stock rather than trying to send me the wrong size to cover it up. Very dishonest and now I'm afraid to return it as it seems nobody is getting their returns money so will have to have the item altered at my own cost. Avoid!
I returned a gilet
I returned a gilet around a year ago as it was to big, asking for a refund. I never heard from this company again. No response to any form of communication. How could they improve - close the business! Do they receive returns and sell them on? Still waiting.........
Avoid!
Clothes very poor quality, don’t bother wasting your money! Customer service team fob you off and take weeks to respond to emails. No free returns and overall a very poor experience.
In a nutshell …SCAMMERS !
In a nutshell …. If you return ANYTHING to this bunch of scammers , you’ll NEVER get your refund . They lie , they ignore , they fob off and they are STEALING your money .
Do not order from this bunch of robbers .
I know for a FACT they received my return WEEKS ago but they’re lying about it . They must be hard up as hell to be stealing a customer’s money like this ! AVOID !
Messages ignored & customer service awful!
Absolute con artists! Ordered a gilet and it arrived with a huge rip in the pocket, was told to return it, and I will get a full refund for the postage and a replacement item. The replacement gilet also broke within a few days, so again, I was told to return it. This time for a full refund and refund of the postage. WEEKS later I actually received my refund after having to contact them multiple times, but still no sign of the postage refund. Customer Service at first was great and they were communicating but as soon as they got my faulty item back, I was ignored and had to keep asking for my refund. I had to wait weeks for my refund of the item and now I’m still trying to fight to get my two postage payments back! Messages being ignored and them just saying “we’ve refunded your item”.
AWFUL company. AVOID at all costs
Scam company
Scam company. Took my money, sent wrong item. Had to return at my own expense and haven’t received the original item I ordered, nor a refund.
Customer service is non existent and they haven’t replied to the last 4 emails I have sent.
Avoid at all costs
Avoid at all costs. If I could give a zero I would. My daughter ordered 2 coats , they were poor quality so returned both together at cost to us. Still waiting for refund months later, no communication.I’d say thank god for shopping through PayPal but we are currently in dispute with them because we sent both coats together so only have tracking for one coat. Styled up are pure thieves. We have proof of return and yet still they deny it
Lush order x
Messaged styled up to see what the coat looked like in real life and got back to me straight away to show me and the coat was lush, ordered yesterday at 4pm came this morning at 11am, friendly customer service and messaged back fast on instagram, 100% recommend 🫶🏽
If there was a page to say minus
If there was a page to say minus. It would be minus -5 out of 'minus 5. Customer Service not there don't waste your money on this website. Still waiting for refund still 2021.
Pitiful customer experience
Pitiful customer experience. Queried how to get a replacement for an item of clothing which broke/failed after just 4 months, and was essentially told that the fault lay with the handling of the item, rather than the possibility that it was not capable of withstanding regular wear and tear. No offer of refund, replacement or assistance of any kind. Took 2 weeks & several emails to get a reply. Thoroughly unimpressed.
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