Terrible customer service my parcel was dumped in my garden and stolen in which I got In touch with the customer service and they told me to get InTouch with the police so I did and they gave me a lo... Se mer
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Det här tycker kunderna
Terrible customer service. My items never arrived, so I put the payments on hold while I contacted the company to find out what had happened. The items were for a holiday, and after waiting two we... Se mer
There should be a zero rating. Literally seconds after purchasing a coat I emailed customer service and asked if my order could be amended as I ordered the wrong size. I was then told it wasn’t possib... Se mer
I’m really happy with my order. Had free delivery when I bought a black slim-line gilet, and was not a bad quality for the price I paid. Going into the likes of other store retailers, the price... Se mer
Företagsinformation
Skrivet av företaget
Dress like a celebrity, Shop Now latest affordable trendy Dresses Tops Bodysuits Jeans.Perfect online store for womens fashion. Delivery on us what ever you Buy
Kontaktuppgifter
2 Back Chapman Street , NE6 2XX, Newcastle Upon Tyne, Storbritannien
- Sales@styledup.co.uk
- styledup.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 2 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
If I could give no stars I would
If I could give no stars I would! These people are scammers I’ve returned an item almost a month ago and even though I’ve got proof of return they still haven’t processed my refund. I have sent lots of emails too. I will never buy anything from them again.
Shocking service
Shocking service! They sent out a faulty item now won’t do anything about it . Not taking into consideration that I can’t get to a shop/post office due to ill health and not been able to drive . Not sent a returns label with the crap item either . So now left £75 down and no money to buy a coat and no coat ! Now ignoring my emails ! DO NOT USE THESE , rude and inconsiderate
I received the wrong coat not only did…
I received the wrong coat not only did they get the order wrong they actually didn’t put a return label inside! I had to pay £8.49 today. Then was emailed by a Caitlin saying we sent you the right coat after receiving the picture of what I ordered & not receiving the coat back yet. It may of been sku number label was wrong. Never argue with a customer till you see the actual evidence yourself infact she had the 2 pictures the one I ordered & the one that was sent. She hadn’t bothered to check the pictures. I will never use this company ever again.
I’m really happy with my order
I’m really happy with my order. Had free delivery when I bought a black slim-line gilet, and was not a bad quality for the price I paid.
Going into the likes of other store retailers, the price of the products doesn’t match the quality anymore. I feel that styledup are conscious about the quality & price for their customers.
I do understand that everyone has different experiences & hope that styledup did the right thing for those who didn’t have a good experience.
Good Co ords. Dresses not so good!
I love love their co-ords lounge wear sets. I have already purchased two sets and received both sets on time and in good order and they look exactly like the pic online. Just lovely hence the four star rating.
As for their dresses, they are very tarty and tacky looking. Their dresses lack class. You can find more sexy dresses with a bit of class elsewhere but I guess it's their target audience that buy their cheap looking dresses.
Ordered a co-ord set and it arrived…
Ordered a co-ord set and it arrived promptly. Unfortunately it did not suit me so had to return. Full refund was initiated very promptly. Would definitely buy from this retailer again!
DONT BUY!
DONT BUY!! Received 2 out of 3 of the items I ordered and they expected me to return at my own cost. For a mistake the warehouse made. Refused to send the missing item without me returning the order!!
Terrible customer service - BEWARE!!
1 star is a push😂 Ordered a playsuit…
1 star is a push😂 Ordered a playsuit from them and took it to a festival a few weeks later but didn’t realise the zip was broken so I emailed them (which they ignored). Couple days later they finally sent their return policy which was 14 days, which I understood I was pass but the dress still had the tag on, it was unworn and I was asking to just exchange for the same as I know sometimes this can happen so I wasnt being unreasonable. They just replied telling me the exact same thing, we was going back and forth and now they’re ignoring me😂 STAY AWAY they are SO rude
AVIOD PLEASE If I could put minus I…
AVIOD PLEASE If I could put minus I would what a terrible terrible company. I ordered 5 items for my daughter but 3 didn’t fit so sent them back via Royal Mail tracked and signed for but the company claiming they didn’t receive them back even though I have the delivery and signed for buy a member of staff. The company are determined to say they haven’t received the items when clearly they have and the customer service is appalling they don’t get back to you and you have to badger them constantly so I’ve given up but please avoid this company it’s just not worth the hassle and you are throwing your money away.
If I could put minus 100 stars I would
If I could put minus 100 stars I would! Without a doubt the worst company I’ve ever ordered from! So angry with myself for not reading reviews.. ordered coat returned as was to small was considering ordering next size up when I got my refund back but after being ignored for a while get a email stating I returned coat in a bad state saying there was oil and white marks on the coat and that it smelled 🤯.. biggest load of bull and they know it!!!
Im not the first customer they have done this to, and from reading trust pilot I’m surprised they are still going… probably because they scam people and lie about the conditions of items returned so they don’t have to refund! If you are a mum like me and on maternity leave and want to treat yourself do NOT do it through this company!
Avoid if you’re checking reviews… take note!
Coat was sent without fur attachment for the hood, granted this was rectified after a few attempts of getting in contact and having to chase this up.
However, the hood isn’t designed correctly and once the fur on, the hood drops forward and covers your eyes! It’s too big and not fit for purpose (plus one of the buttons to attach the hood was missing).
After 3/4 wears, there’s a hole in the pocket due to poor quality stitching. The company are unwilling to do anything about this since it’s gone over the 14 days… I don’t think the fault was aware that it needed to present itself within 2 weeks.
Can’t even be bothered to argue with them - once again, got caught slipping with a cheap, knock-up company and should’ve checked the reviews beforehand. Note to self!
Fab shop
Ordered a beautiful jumper Monday , then came and read reviews on here, I wasn’t holding out much hope! Then today my jumper arrived reduced from £80 to £20 and it’s honestly beautiful, I’d of been happy paying more. Ignore the bad reviews and see for yourself
WARNING. Company dissolved but still trading
WARNING
Not surprising that this company is actually listed now as dissolved however still selling stock.
Purchased a coat for my daughter for Christmas.
She wore it 13 times and the stitching came undone.
They refused a refund or replacement even though the coat was faulty under the consumer rights act.
Know your Consumer Rights as they lie
Wish I had checked reviews before ordering! Begrudgingly have to give 1 star as it doesn’t allow 0.
Ordered a coat and after 3 weeks I noticed the elastic had broke at fur hood so hung down and looked ridiculous. I got “you only have 2 weeks to return” when I contacted customer service which I knew was rubbish as it was faulty and the consumer is protected under the Consumer Rights Act 2015.
Luckily I had used PayPal and raised a claim through them. I got my refund back through PayPal today since this company could not ignore them and clearly thought I would accept what they said and not know my rights
If you do purchase anything then use a credit card or PayPal as they will give you incorrect information for faulty goods.
I would not recommend this company to anyone, as if something goes wrong, that’s when their awful customer service and lies come about and then they ignore you!
After reading the reviews I was…
After reading the reviews I was worried. BUT the coat came the next day!
It looks amazing!
Good quality worth the money and I’m so glad I ordered!
With so many bad reviews about this…
With so many bad reviews about this company having the products back and not refunding, I'm wondering how they still have a business. Whoever responds to the emails is very ironic and sarcastic. Complain was that they sell very similar coats to a Canada brand and when searching for that brand, their site comes along. People gets under the impression that's the brand. Response was very sarcastic instead of informative.
Stay away from this company
Stay away from this company, they don't refund you and you can only contact them via email. A very shady company if you ask me. I'm now out of pocket.
APPALLING. AVOID!
I'd give no stars if I could. Unbelievably poor customer service. I returned a coat, it was delivered 2 units away on an industrial estate. The company it got delivered to can see StyledUp from their window yet Styledup "do not know this address" and want me to repost. The lovely helpful lady at the other company has agreed to drop it across for me as they are refusing to go and get it. Apparently they are too busy. Meanwhile I'm trying to teach full time and having to make calls to random companies in Newcastle to beg for a bit of humanity. Absolutely ridiculous. AVOID AT ALL COSTS.
Ordered a red extra large coat in red…
Ordered a red extra large coat in red was sent small black one tried many times to contact with no response so am stuck with a coat that doesn’t fit and £90 out of pocket avoid this company
Avoid!
Avoid. I ordered a dress in the sale. I tried it on briefly and put it in the wardrobe. Went to wear it for my night out but noticed in the mirror the stitching was all undone under the arm pit so I had to quickly get changed. It was definitely not checked over before sending out. I messaged them and told them along with pictures of the awful sewing job. Apparently I was "lieing".... I was offered a £2 refund which is absolute jokes. I paid £20 for it. They clearly don't care about their customers. I most certainly won't be purchasing anything again. On closer inspection you can see the shoody workmanship throughout the dress and frayed bits of material. Save your money and by something better....buy cheap, buy twice, so they say. Styledup can keep the £2 refund and put it towards a new sewing machine.
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