Stonegate Firm Omdömen 

157
•
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

After years of paying for a timeshare were never used once we found Stonegate. We worked with several case managers. All of them kept us apprised but Lauren Hickey went out of her way to make sure we... Se mer

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Betygsatt 4 av 5 stjärnor

This would have been a 5 star rating but our case has not yet been resolved completely. We are happy with the people and the effort they are making to reach a fair resolution and I am very happy wit... Se mer

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Betygsatt 5 av 5 stjärnor

Brandy has taken over my account and is very diligent in keeping me informed and utd with progress. The response time on emails and phone calls has been very good, and she has really taken ownership... Se mer

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Betygsatt 3 av 5 stjärnor

My husband and I sat for one hour with Stonegate Firm on phone on Sept. 8, 2026. Stonegate as for much information and gave us very little information back. Never discussed Stonegate’s fees, plan fo... Se mer

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Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

157 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 65 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(157)

147 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 1 av 5 stjärnor

Very disappointing experience

My experience with this firm was extremely disappointing, and it makes me question the authenticity of their A+ reviews. Someone named Cary Davis contacted me by email and left several phone messages. He sounded very professional at first, which gave me hope that I had finally found a legitimate firm with real attorneys who might be able to help me recover at least some of the money I lost to the timeshare industry. However, the conversation took a very different turn once I mentioned that I had already managed to get out of my timeshare on my own. As soon as I said that, his tone completely changed. He became rude, raised his voice, and said, “Then why do you bother me?” before abruptly hanging up without allowing me to finish my sentence.
The interaction was shocking and unprofessional, especially considering they were the ones who initially reached out to me. Based on this experience, I would strongly caution others to do their own research before engaging with companies like this. In my case, I was able to resolve my timeshare situation on my own without paying another firm thousands of dollars in additional fees.

9 mars 2026
Omdöme utan inbjudan
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Svar från Stonegate Firm

Thank you for speaking with us directly and allowing us to address your concerns. We’re pleased that we were able to resolve this matter with you and kindly ask that you update your review to reflect the resolution.

Betygsatt 1 av 5 stjärnor

SCAM COMPANY!

SCAM COMPANY!! BEWARE!!!

7 mars 2026
Omdöme utan inbjudan
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Svar från Stonegate Firm

We take this allegation seriously. Unfortunately, this review does not include enough information for us to locate an account and reach out directly. Please contact us at (888) 214-7374 so our team can review and address your concerns.

Kelsie Martinez
Client Experience and Resolution Manager
The Stonegate Firm

Betygsatt 4 av 5 stjärnor

Stonegate for my Solar

I hired Stonegate for my Solar. In the beginning it was a little disappointing not getting updates. I made a call one day to Stonegate and low and behold I got one of the best and most fantastic reps Joy Curry. I explained to her my issues, and she followed up almost daily by phone and text, if it was not for Joy I would not be where I am today with my Solar process.
Joy is the best very professional and she sticks to her word. YOU GO JOY!! Thank you again

27 februari 2026
Omdöme utan inbjudan
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Svar från Stonegate Firm

Thank you for sharing your experience! We appreciate your patience with the initial communication and are thrilled that Joy provided the consistent, professional support you deserved. We’ll be sure to recognize her outstanding work. Way to go, Joy!

Betygsatt 5 av 5 stjärnor

Solar cancelation or not

Spoke with Nathan Little regarding my solar panel contract. After much discussion Nathan gave me a honest evaluation on the chances of voiding my contract. Instead of charging me then evaluating the case , he stated that for the funds upfront it would not be in anyone's best interest to pursue the case. I appreciated his time and honesty. Thanks

17 februari 2026
Omdöme utan inbjudan
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Svar från Stonegate Firm

Thank you for recognizing Nathan’s honesty and professionalism. We believe every potential client deserves a thoughtful evaluation and straightforward guidance, even when moving forward is not the right choice.

Betygsatt 1 av 5 stjärnor

Stonegate has been absolutely terrible…

Stonegate has been absolutely terrible for myself and my husband in handling our timeshare they were quick to get their money but as far as assisting us we have to contact them to hear anything in which every time we contact them we always have a different person handling our case so far 3 different people and always the same response we are waiting for a response (from the timeshare I assume) and we will send out another letter they have 90 days to respond you know…..it’s been going on a year now and this is all we’ve gotten so far and in the meantime it’s killing our credit every month.Therefore I would not recommend this company save your money and look into other options!!!

4 augusti 2025
Omdöme utan inbjudan
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Svar från Stonegate Firm

We’re sorry this process has left you and your husband feeling unsupported. We take your concerns regarding communication, case transitions, delays, and the impact on your credit seriously. Our Client Experience and Resolution team will review your file and reach out directly to discuss your concerns and next steps.

Kelsie Martinez
Client Experience and Resolution Manager
The Stonegate Firm

Betygsatt 5 av 5 stjärnor

A Journey + Patience

Our experience with Stonegate Firm was… a journey. Selling a timeshare isn’t for the faint of heart, and we definitely hit more than a few speed bumps along the way. That said, I want to give credit where it’s due: Matt really listened to our concerns and went to bat for us when it counted. Thanks to his persistence, we were able to get this over the line.
While the process wasn’t always smooth, we’re grateful it’s behind us—and for the support that helped us reach the finish line. Five stars for closure, lessons learned, and Matt’s follow-through.

29 oktober 2025
Omdöme utan inbjudan
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Svar från Stonegate Firm

Thank you for your patience and honest feedback. We’re glad Matt listened, advocated for your concerns, and helped bring your journey to a successful close. We truly appreciate your five-star review!

Betygsatt 5 av 5 stjärnor

My parents had a timeshare with Hilton

My parents had a timeshare with Hilton. I know I was going to inherit the timeshare and I didnt want this money pit of a liability. Stonegate Firm and Stonegate Law walked us through the process and made it so easy. To top it off my parents recieved a settlement back. We love Stonegate Firm. Highly recommend!

24 september 2025
Omdöme utan inbjudan
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Svar från Stonegate Firm

Thank you for the wonderful recommendation! We’re delighted that Stonegate Firm made the process easy for your family and helped your parents achieve such a positive resolution.

Betygsatt 5 av 5 stjärnor

Highly recommended!

Simply amazing and helpful. Helped us get out of our timeshare in no time. Very communicative and kept us informed the entire time. Worked with us on payments for their services. Just amazing. Highly recommended.

2 december 2024
Omdöme utan inbjudan
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Svar från Stonegate Firm

Thank you for the amazing review and recommendation! We’re thrilled that our team kept you informed, worked with your needs, and helped you reach a successful resolution.

Betygsatt 5 av 5 stjärnor

5 stars

Geena was my case manager. It took a while but it did work and I'm happy I hired them.

8 september 2023
Omdöme utan inbjudan
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Svar från Stonegate Firm

Thank you for the five-star review! We appreciate your patience and are happy our team helped you achieve a successful outcome.

Betygsatt 5 av 5 stjärnor

Avoided foreclosure by hiring Stonegate…

Avoided foreclosure by hiring Stonegate Firm. I saw an ad online, filled out the form, and Jordan called me the same day.

They had a deal where I could make monthly payments so that's what I chose to do.

My timeshare was about to be in foreclosure and I would have been in bad shape had I not hired them. it was a good experience and I'm happy I chose them to handle this.

6 maj 2024
Omdöme utan inbjudan
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Svar från Stonegate Firm

Thank you for choosing Stonegate! We’re glad Jordan and our team were able to provide a manageable option and help you achieve a positive resolution during a stressful time.

Betygsatt 5 av 5 stjärnor

Efficient and Friendly

My parents used Stonegate Firm to cancel their timeshare in Florida. Since Covid, they haven’t been able to use it and have since let it go unused for years. Our rep was easy to talk to and didn’t make us feel pressured into a decision. They were able to negotiate a deal that got them out for good. Thank you for serving our family

7 februari 2024
Omdöme utan inbjudan
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Svar från Stonegate Firm

Thank you for trusting Stonegate to assist your parents. We’re delighted that our team provided a comfortable experience and achieved a lasting resolution for your family!

Betygsatt 5 av 5 stjärnor

The timeshare is now gone

The timeshare is now gone. The service was good and they handled it from start to finish. The price was higher than other places but it's ok bc I got out of my timeshare.

1 februari 2024
Omdöme utan inbjudan
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Svar från Stonegate Firm

Thank you for trusting Stonegate with your timeshare matter. We’re glad our team supported you from start to finish and successfully achieved the resolution you were seeking!

Betygsatt 5 av 5 stjärnor

Working with Stonegate Firm was overall…

Working with Stonegate Firm was overall a positive experience. At first, my timeshare resort offered a deed in lieu but Stonegate's closing company went back and negotiated a much better cancellation offer. Communication was very good. One negative thing was that there was an error and it ended up taking a couple weeks for them to call me to start the timeshare cancel. But I did get out of my timeshare without any damage to my finances so i'm really please with the service.

30 april 2024
Omdöme utan inbjudan
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Svar från Stonegate Firm

Thank you for sharing your experience! We appreciate your patience with the initial delay and are pleased our team secured a favorable resolution while providing strong communication throughout the process.

Betygsatt 5 av 5 stjärnor

They got my timeshare cancelled and the…

They got my timeshare cancelled and the debt removed. The salesperson was really nice too. Overall a good experience with stonegate firm.

8 maj 2024
Omdöme utan inbjudan
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Svar från Stonegate Firm

Thank you for sharing your experience! We’re thrilled that your timeshare matter was successfully resolved and that our team made the process positive for you.

Betygsatt 5 av 5 stjärnor

It was a pleasure working with…

It was a pleasure working with Stonegate Firm. They are very professional and guided us through the process. They have been very responsive and easy to reach by phone. We appreciate everything your team did for us. It was a pleasure.

5 april 2024
Omdöme utan inbjudan
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Svar från Stonegate Firm

Thank you for your kind words! We’re glad our team provided professional, responsive guidance throughout the process. It was truly a pleasure working with you as well.

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