Steel Skins Inc. Omdömen 

167
•
TrustScore 3 av 5

2,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I received the AMEX Black Card, and it looked great. The problem is that, as I used the card, scratches would appear where the black surface had worn off. This happened as soon as I started using the... Se mer

Betygsatt 5 av 5 stjärnor

Best skin for Amex. Price is high because it is the best quality. Almost 1:1. Use steel skins for Amex skins, others company's are bad quality. That's why it's cheaper. Good customer service,... Se mer

Betygsatt 5 av 5 stjärnor

Got an email asking me to leave a review, I bought the black Amex card from them and can't complain its perfect. Never expected a simple card have such an effect on people, waitresses and workers chan... Se mer

Betygsatt 1 av 5 stjärnor

Impossible to communicate with them, they advertise 5-7 days delivery, it took 15 days to me, they never answered to give me any update, and now that I got the card, is already loosing the color, and... Se mer

Företagsinformation

  1. Digitaltryck

Skrivet av företaget

We create personalised functional metal bank cards with the customer's own choice of design.


Kontaktuppgifter

2,9

Medel

TrustScore 3 av 5

167 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har inte besvarat negativa omdömen

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2,9

Alla omdömen

(167)

4 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Professional

In order to make it right, I have to share the professionalism of this company.
Despite my impatience and frustration with the order delay (which was not their fault)

They've been very kind, helpful, and professional! I received excellent service from them and would highly recommend them to others as it's rare to find such service.

5 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

AMEX BLACK CARD

The card arrived safely after 10 days from posting. The Black American Express card is EXCELLENT and 100 per cent accurate. The CHIP/PIN works as well as the magnetic stripe for swiping. The contactless does not work on the metal card so it needs to be put in the machine to enter your pin or swipe the card. The full details on the card are accurate and it looks VERY IMPRESSIVE. I am very happy with the end result and would recommend this product to anyone who is interested in getting one. Very safe and secure transaction with no issues at all.

18 december 2023
Betygsatt 4 av 5 stjärnor

Great Product

90%of the way there on the product, the font of my name on the card seems slightly off. Card feels good although I've never felt a real centurion card. I would have liked a tracking number on the card shipping to my home but I just waited it out and it came and looks great

12 november 2023
Betygsatt 5 av 5 stjärnor

Coutts Debit Card

I bought the Coutts debit card from them and I can say its flawless, will purchase the Amex Centurion card sometime in the future once I manage to apply for a gold Amex. Thanks.

23 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Surprised that this is even a thing, very happy with the end results

Got an email asking me to leave a review, I bought the black Amex card from them and can't complain its perfect. Never expected a simple card have such an effect on people, waitresses and workers change their attitude once I pull out the card lmao. Probably gonna buy again once my card expires (with insurance this time), its well worth the money

17 november 2023
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Poor Quality

I received my credit card about a month after ordering it and I’m very disappointed in the finished product.

The card actually works in every place that I’ve used it and this is the only reason I didn’t rate it one star. The very first restaurant that I used the card, the front was completely scratched up and it looked like I had it for quite some time. The back side of the card was even worse! I can barely even read the lettering because it’s completely blurry!

Customer service is almost non existent and takes a very long time to reply to you if they even try to reply at all. I still haven’t received a response a week later.

This company is legitimate but it definitely needs work in its quality across the board. I will not be buying from them again.

20 augusti 2023
Logotyp för Steel Skins Inc.

Svar från Steel Skins Inc.

Hi Robert,

We're sorry to hear that you've had a poor experience. Regarding the coating issue it was simply a batch issue, the issue has since been rectified and our supplier has made it clear that it won't happen again.

We would like to replace your card free of charge for a brand new American Express Centurion replica from our new batch which does not have the faulty coating issue.

Please contact us at suppor@steelskins.co in order to arrange a replacement.

Regards,

Steel Skins Inc.

Betygsatt 5 av 5 stjärnor

A little late in answering emails,but…

A little late in answering emails,but once I placed the order communication was good

11 augusti 2023
Logotyp för Steel Skins Inc.

Svar från Steel Skins Inc.

Hello Pat,

We greatly appreciate your review. We apologise for replying to your inquiry late.

We receive hundreds of inquiries a day during times of high demand and we aren't able to keep up with the inquiries when we have a large number of orders to fulfil therefore we prioritise orders rather than inquiries in order to dispatch them on time as promised.

Regards,

Steel Skins Inc.

Betygsatt 4 av 5 stjärnor

well i live in germany

well i live in germany , i was waiting for my order and finally got it yesterday the card is a 1:1 and looking 100% good and working giving 4 starts bc communication could be better :D Thx for the card

20 juli 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible communication and customer support

After ordering on the 09/07/23
Noting the company said they were away from the 15th to the 22nd. I have repeatedly emailed asking for an update on my order. Left a comment on a TikTok video asking the same (to which the removed) I have still not received my card. Will be filing at the small claims court just for the principle!

8 juli 2023
Logotyp för Steel Skins Inc.

Svar från Steel Skins Inc.

Hello Wilcox,

We're sorry to hear that you have had a poor experience, we deeply apologise for any inconvenience caused.

We have since despatched your card(s) in August, we understand that the one month delay is frustrasting however we had workload that added up during our one week abscence.

In this case we would like to offer you free insurance on your order and a 30% discount on any future purchase as a compensation.

We have added a free insurance policy on your order starting today 08/11/2023 which expires on 08/11/2025 (covers you for two cards during the 2 year period).

We sincerely apologise for the one month delay and we hope this makes up for it.

Kindly email us at support@steelskins.co for your discount code.

Regards,

Steel Skins Inc.

Betygsatt 1 av 5 stjärnor

Dreadful at communication

Dreadful at communication. Don't reply to e-mail or message via Instagram. One week and counting now. Wouldn't recommed.

18 juli 2023
Logotyp för Steel Skins Inc.

Svar från Steel Skins Inc.

Hello Christopher Bryant,

We sincerely apologize for the poor communication you experienced a year ago. Since then, we've made significant improvements to our customer service processes, including faster response times and better communication channels.

We value your feedback and would like to make things right. If you have any ongoing concerns or need assistance, please reach out to us directly at support@steelskins.co, and we'll prioritize your case.

Thank you for bringing this to our attention and giving us the opportunity to improve.

Regards,

Steel Skins Team

Betygsatt 3 av 5 stjärnor

Do not bother


I’ll update my review to 3 stars.
Finally after a bunch of follow up I did get the cards, however the communication process isn’t great and could use some updating.

6 juli 2023
Omdöme utan inbjudan
Logotyp för Steel Skins Inc.

Svar från Steel Skins Inc.

Hello Tyler Gamble,

We sincerely apologize for the poor communication you experienced a year ago. Since then, we've made significant improvements to our customer service processes, including faster response times and better communication channels.

We value your feedback and would like to make things right. If you have any ongoing concerns or need assistance, please reach out to us directly at support@steelskins.co, and we'll prioritize your case.

Thank you for bringing this to our attention and giving us the opportunity to improve.

Regards,

Steel Skins Team

Betygsatt 1 av 5 stjärnor

Scam, no communication no product

Months without a card. Does not follow up or respond to any emails. Stated there would be a 2 week delay in stock months ago.

4 januari 2023
Omdöme utan inbjudan
Logotyp för Steel Skins Inc.

Svar från Steel Skins Inc.

Hi Colter Dane,

Apologies for the late response to your review. We're sorry to hear that you've had a poor experience. We were instructed by you to hold onto your card until we've received our new stock, we do understand that it is frustrating that it was the time estimation was delayed however we have since processed and dispatched your order, you should have received an email a month ago regarding your shipments tracking number.

We deeply apologies for any inconvenience caused.

Regards,

Steel Skins Inc.

Betygsatt 5 av 5 stjärnor

Perfect

I ordered an J.P. Morgan Reserve card which was transplanted from an Amazon Prime Visa Card and it came out perfect and work’s flawlessly. The two negative reviews are false. The one on the card not being delivered was delivered and only suffered delays due to the royal mail strike. My card was delayed as well however that was not their fault. Another one star review said that they don’t answer emails. They do with quick turnaround however the emails may end up in your spam folder as they did mine. Will be purchasing an Amex Centurion Replica in the future once it is back in stock.

9 februari 2023
Betygsatt 1 av 5 stjärnor

Card didn’t work

Card didn’t work. Haven’t had a functional card for just under 2 weeks. Been back to the office and no one answered, went again and was expected to leave my card on a table. Sent an email and haven’t had a response, 3rd week is about to begin and I still don’t have a function working bank card.

20 februari 2023
Logotyp för Steel Skins Inc.

Svar från Steel Skins Inc.

Hi Mohamed Abdulla,

We apologies for such a late response to your review. We're sorry to hear that you've had a poor experience with us, in person appointments are only available via booking.
As you've showed up to the office without any notice or appointment we were not present to be able to assist you. Please do understand we are not in the office during the whole working day, we're only present when we have orders to work on hence why we strictly adhere to an appointment by booking only rule to ensure we're present to help you with what you need.

Unfortunately the product you have purchased, the American Express Platinum card replica, has been discontinued therefore we weren't able to replace your card. We have since refunded your order for the full amount on the 10th of March. Again we deeply apologies for any inconvineince caused.

Regards,

Steel Skins Inc.

Detta är Trustpilot

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