Steel Skins Inc. Omdömen 

167
•
TrustScore 3 av 5

2,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I received the AMEX Black Card, and it looked great. The problem is that, as I used the card, scratches would appear where the black surface had worn off. This happened as soon as I started using the... Se mer

Betygsatt 5 av 5 stjärnor

Best skin for Amex. Price is high because it is the best quality. Almost 1:1. Use steel skins for Amex skins, others company's are bad quality. That's why it's cheaper. Good customer service,... Se mer

Betygsatt 5 av 5 stjärnor

Got an email asking me to leave a review, I bought the black Amex card from them and can't complain its perfect. Never expected a simple card have such an effect on people, waitresses and workers chan... Se mer

Betygsatt 1 av 5 stjärnor

Impossible to communicate with them, they advertise 5-7 days delivery, it took 15 days to me, they never answered to give me any update, and now that I got the card, is already loosing the color, and... Se mer

Företagsinformation

  1. Digitaltryck

Skrivet av företaget

We create personalised functional metal bank cards with the customer's own choice of design.


Kontaktuppgifter

2,9

Medel

TrustScore 3 av 5

167 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,9

Alla omdömen

(167)

4 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Black card doesn’t stay black very long.

The card looks good until you use it a few times. The area around the chip starts flaking and is silver underneath. Then shortly after the corners and edges flake away. For $200+, the longevity is disappointing.

23 april 2024
Logotyp för Steel Skins Inc.

Svar från Steel Skins Inc.

Hello Nathan Worona,

Thank you for your review. We deeply apologize for any inconvenience caused. However, I can see that the order was placed during our team's holiday period, which was stated at the top of the website.

We would like to offer a 20% discount on your future purchase with us as a form of compensation. Kindly contact us at support@steelskins.co regarding the discount code.

For your information, we'll be releasing our new contactless-supported cards around the end of this year. You may use the discount code once we release our contactless-supported cards.

Once again, we deeply apologize for any inconvenience caused.

Regards,

Steel Skins

Betygsatt 1 av 5 stjärnor

They have had my card almost a month…

They have had my card almost a month with repeated requests for updates and have had no response since April 10th. I would say it was a big mistake !!! , They simple ignore you!!!!

28 mars 2024
Omdöme utan inbjudan
Logotyp för Steel Skins Inc.

Svar från Steel Skins Inc.

Hello Dion Chasin,

Thank you for your review. We deeply apologize for any inconvenience caused. However, I can see that the order was placed during our team's holiday period, which was stated at the top of the website.

We would like to offer a 20% discount on your future purchase with us as a form of compensation. Kindly contact us at support@steelskins.co regarding the discount code.

For your information, we'll be releasing our new contactless-supported cards around the end of this year. You may use the discount code once we release our contactless-supported cards.

Once again, we deeply apologize for any inconvenience caused.

Regards,

Steel Skins

Betygsatt 1 av 5 stjärnor

This company is fake

This company is fake. Took my money and nothing. Can’t call email nothing. Total scam I have never received my card and was charged for it. I emailed you three times and nothing. I provided my order number and email

20 mars 2024
Omdöme utan inbjudan
Logotyp för Steel Skins Inc.

Svar från Steel Skins Inc.

Hello,

We're unsure on who you are, kindly respond to our Trustpilot request for more information such as your email so we could get back to you.

Our email address is support@steelskins.co and our phone number +44 (0)800 211 8397 (note: the phone number is only functional for Whatsapp).

All the contact information was provided in the order confirmation email, if you cannot find the order confirmation email then kindly check your spam emails.

Regards,

Steel Skins Team.

Betygsatt 1 av 5 stjärnor

I was skeptical about this company

I was skeptical about this company, but what the heck let’s do it anyways. I shipped out my card and paid. I followed the instructions exactly wrote it down correctly at the post office then the agent read it back to me. I have the tracking information that it was delivered to the exact address later that week. They can’t find my card. I want the service completed but if they can’t find it I will cancel the card and ask for a refund. Customer service only gets back about one or twice a week.

30 januari 2024
Logotyp för Steel Skins Inc.

Svar från Steel Skins Inc.

Hello Joshua D,

We're sorry to hear that you've had a poor experience. We done everything we can to try and locate your parcel, we checked with our office's reception desk and with our local post offices multiple times to find your pracel however it seems like it is confirmed to be lost.

We suggest contacting the shipping courier you used to request compensation. We've since cancelled your order and initiated a full refund for the order amount as per your request.

Regards,

Steel Skins Team.

Betygsatt 1 av 5 stjärnor

There is no product.

19 januari 2024
Logotyp för Steel Skins Inc.

Svar från Steel Skins Inc.

Hello Takaaki,

We hope all is well. We have not processed your order since we have not received your card or an instruction that you would like to complete the transplant process yourself at home. We've sent you multiple emails and messages on Instagram informing you that we have not received a card from you yet however we have not received a single response.

Please confirm with the team that you will be shipping your card or would prefer doing the transplant process yourself at home so we could dispatch your order.

Regards,

Steel Skins Team.

Betygsatt 4 av 5 stjärnor

I'm impressed with how my new card…

I ordered the Black Card, which I later changed to a different design. The company modified the order, but somehow, there was some miscommunication because I didn't receive the cool-looking Rem Koolhaas card that I wanted. They stated that I could return the card and that they would replace it with the other design, but I didn't want to be inconvenienced again for another two weeks without my card. Overall, I'm impressed with how my new card looks and feels!! It's sure to turn heads when I make purchases! Thanks, Steel Skins!!

28 januari 2024
Betygsatt 3 av 5 stjärnor

Signature card isn’t as shown in photo

The back of the card isn’t as shown as advertised, like the signature doesn’t have the inscription.

16 januari 2024
Logotyp för Steel Skins Inc.

Svar från Steel Skins Inc.

Hello Diandre Tristan,

Apologies for the late response to your review! Our early version of the new hybrid (titanium + PVC) card did not have the signature inscription yet as we were still looking for a suitable printing firm to print the signature panel accurately for our American Express Centurion clone.

Since March, we've released our latest and most accurate hybrid Centurion super clone with the 1:1 signature panel design.

We would love to offer you a 20% discount on your future purchase with us as a form of compensation. Kindly contact us at support@steelskins.co regarding the discount code.

For your information, we'll be releasing our new contactless-supported cards around the end of this year. You may use the discount code once we release our contactless-supported cards.

Regards,

Steel Skins Team

Betygsatt 1 av 5 stjärnor

No matter how long it takes

No matter how long it takes, the product still hasn't arrived

When will it arrive?

6 januari 2024
Logotyp för Steel Skins Inc.

Svar från Steel Skins Inc.

Hello Morino,

The order you have placed is a pre-order as clearly stated on the website, pre-orders are only processed once the product is back in stock. I can confirm the product you have ordered, the American Express Centurion replica, is now back in stock and your order should be processed and dispatched shortly.

Tracking information will be sent via email automatically once the order has been dispatched.

If you need further assistance, please email us at support@steelskins.co

Regards,

Steel Skins Team.

Betygsatt 4 av 5 stjärnor

Everything is great a couple of…

Everything is great a couple of improvement as a suggestion
1, the engraving is a bit off the letters and numbers are to small and not bold enough
2. The signing strip is plain white it should have the faded logo of Amex

The card is really nice your customer service is excellent and your whole process is seamless
Good job

14 januari 2024
Logotyp för Steel Skins Inc.

Svar från Steel Skins Inc.

Hello Joey,

We would like to thank you for your view. Apologies for the late response to your review however our early version of the new hybrid (titanium + PVC) card did not have the signature inscription yet as we were still looking for a suitable printing firm to print the signature panel accurately for our American Express Centurion clone.

Since March, we've released our latest and most accurate hybrid Centurion super clone with the 1:1 signature panel design.

We would love to offer you a 20% discount on your future purchase with us as a form of compensation. Kindly contact us at support@steelskins.co regarding the discount code.

For your information, we'll be releasing our new contactless-supported cards around the end of this year. You may use the discount code once we release our contactless-supported cards.

Regards,

Steel Skins Team

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