Stagecoach Bus Omdömen 545

Waited for the H bus in the High Street. This service is scheduled to arrive every 30 minutes. Bus was due at 13.10pm - no bus came and the information screen at the stop was not working. Waited for next bus which also didn’t turn up! I had an appointment at 2pm at the hospital so managed to walk in haste to Sidwell Street to get a taxi. Very disappointed that this service is so unreliable and that there is no information available online or at the stop.

Genuinely would give this service a 0 if I could. It’s a shame
I can’t avoid using stagecoach all together if I didn’t need to use it for work.

The bus is over full at st Margaret’s every single day for 5pm workers. I live 25 minutes out of the city and get home at gone 7pm every day it’s absolutely horrible. I’ve called and emailed and expressed concerns multiple times, they don’t care.

Horrible vile and uncaring company taking advantage of the people who are forced to wait. Multiple times I’ve sat on that bus and the driver has gotten out, doors open having a cigarette all while there’s a queue literally out the door at the bus station.

People who get on at the second stop are literally squished and crammed together. Horrible company

Been double charged atleast twice. When it flashes red on tge card reader and you have to retry, it's charged me for both times. Told to send evidence but with banks no longer doing paper statements and you can't screenshot the app. You've got no chance. Using cash from now on.

After contacting Stagecoach about a driver that constantly didn't stop at a stop customer services were absolutely useless i gave the date and time of the day he was driving on one occasion but that wasn't good enough they wanted every single date and time of every single occasion now how are you ment to remember that just absolutely stupid so obviously they have no intentions of taking your complaint seriously no wonder people don't use public transport

Currently sat on bus 4 from sidwell street going to cranbrook.
Very rude bus driver.
All the customers even commented our rude he was
I walked on bus as open doors and he was rude.
He said you could have waited.
Being in mind people did not get off bus.
I said sorry I don't normally get a bus and he rudely said well common corsetcity.

Very disappointment with stage coach and lets down the city with drivers like him after having a lovely night in the city.

Worst service ever. Most of busses are not turning up at all. You can wait for a bus forever.
I think they have a target amount of people to get them stressed out

Exeter, p bus just unreliable or will just drive by stops 8/3/2025 4:50 form odean did care about his waiting passengers and just drove passed

Either late or don't show up at all. Sort it out Aberdeen and Aberdeenshire. It's a joke! Still pathetic.

Yet again bus didn't turn up , shocking service . This is why people don't want to use public bus service

Waited over 50 minutes for a bus that never turned up, 4 buses in row not turned up, really bad service, 25 from woodhouse to Sheffield also buses change at woodhouse in Sheffield and fill the bus stop up making passagers have to walk on the road to catch alternate services, very dangerous

Cardiff 132 cancelled 2x not turning up useless for them to say to use more

Another beautiful day in London, no bus 173 towards becton for half hour. And 5 buses "not in service" passed by

The Basingstoke buses 8 and 76 both haven’t shown up or been on time. I’ve been waiting for an hour for either to come, one (number 8) originally came 15 minutes early regarding me missing it. So I came back a few minutes later and the next number 8 just hasn’t shown up? So whatever, I decided to wait 10 minutes longer since in 10 minutes there’s a 76. WHERE IS IT!?!? it was due 6 minutes ago and there’s nothing! It’s 9pm I’m just a teenage girl like dude I just wanna get home.. wait nvm it’s here rn

17 bus to Aintree Hospital, Liverpool.
London Road stop.
I arrived at 09.47. I missed earlier bus by 2 minutes. That was my fault.
Three consecutive buses then failed to arrivet:
09.57
10.09
10.21

10.33 bus arrived at 10.35 with driver looking stressed and bus overflowing.

There's a diversion, but it doesn't account for this level of delay

In Exeter, Stagecoach buses are very unreliable. A year ago I wrote and spoke to a responsible person at Devon council about buses 'disappearing' from the app when they're late. They said they knew of the issue and was trying to fix it. Today my bus was so late it dropped off the app and others were 30-45 mins late! Now I'm late for work. Get it together!!

1st bus cancelled, second one driver speed up as I was half way up the stairs with my 3 year old then when we were getting off obviously couldn't be assed to wait as we were coming down the stairs shut the doors untill I shouted to wait no sorry just stared at me.

Changing the bus route for the 98. How the hell is my brother meant to get to school? You’re missing out a whole village.

I can understand why this Dog of a company has a terrible rating, it's not just the fact that buses never appear leaving paying cusomers , often elderly, literally out in the cold- my recent exerience was Northampton to Market harborough - the bus simply faild to ruen up causing my son to miss a driving test - no explantion, not even a sniff of apology - disgusting attitude to passengers - they are not comeptant to provide a public service

Poor customer service. I wrote to Stagecoach to raise my frustration about the lack of clarity over their short journey fares, which should be £1.80. The response I received was simply to send me a screenshot of the £2.60 fare for a 3-stop journey on a 10K route (between Canterbury and Whitstable). When I responded asking for clarity re. what constitutes a short journey, I was ignored. After several days, I asked again and was still ignored. I then phoned and when I asked again what constitutes a short journey, I was told that they couldn’t tell me. I would just have to keep putting in different stops on the journey planner to find out. This is ridiculous. Stagecoach is clearly a company that does not have its customers at heart and will do their level best to charge as much as they possibly can. Their lack of responses on TP to any of the mostly poor reviews is a good indication of how little they care. Appalling.

Fed up with Cheltenham to Gloucester 94 Sunday service. They have a 94 service which goes via several villages and a X94 which goes via the A40 avoiding the villages. Either they prefer to concentrate on the shorter route or the drivers are getting confused and going via the short route leaving elderly people or people with young children waiting over 30 minutes for the next bus. Have asked them a couple of times to investigate but they don't seem bothered as I never hear anything. Only way to complain now a days is directed to the CEO?