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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I was crossing the street to get to the bus stop and the x17 bus came and was at the stop so I put my hand out to stop the bus and bus driver started pulling a face and I got in the bus and busy drive... Se mer

Betygsatt 2 av 5 stjärnor

What's good - we're lucky to have a bus service from where I live into Nottingham (Sherwood Arrow) what's rubbish - the buses are old/clunky/stink of diesel/grubby on the outside/full of condensat... Se mer

Betygsatt 1 av 5 stjärnor

I wish I could give zero stars. I am a regular user of these bus services across different counties, and they never seem to run on time. Even when using the app, buses on the map often disappear witho... Se mer

Betygsatt 1 av 5 stjärnor

Yet again Stagecoach let us down twice in one day! We find this bus company to give very poor service, late buses, timetabled buses that never arrive, drivers that don't turn up leaving passengers str... Se mer

1,4

Mycket dålig

TrustScore 1.5 av 5

545 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 1 av 5 stjärnor

Wot dirty buses miserable staff missing…

Wot dirty buses miserable staff missing buses late buses cold buses n the cheek to raise fares on a cold morning dreadful I'm diabetic n to keep warm ride buses all over Sunday service appalling it may be Sunday people still need buses

Come on stagecoach clean ur buses

9 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Never ever use stagecoach!!

Never ever use stagecoach!!! The bus service itself is always late or dosent show up at all with no warning. Tried to get on the bus today with a bus pass I have paid 300 pound for a few months. Was told I was “out of range” and they couldn’t accept it? WTF?? Now going to be late for work again due to the stupid bus drivers. Honestly use any other service than stagecoach if you can

7 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Many thanks.

I wouid like to thank the driver of the 88 bus in Sheffield and a very kind fellow passenger who recently retrieved and returned the wallet my father dropped when leaving the bus near the northern General hospital.
The passenger informed the driver who stopped the bus and waited for the passenger to return my father's wallet to him.
It's gratifying to know that there are still good people in this world.
Thanks again from myself and my father.

27 januari 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Double fiasco in one day

I really try hard to give constructive feedback, but I can't. I feel generous and I am giving 2 starts instead of one.

28 January 2025 7.16 X18 bus from Leamington to Coventry was cancelled. I already mentioned this in a previous review. On the return journey, same day, the 16.33 x18 bus there was a 20-mins delay. There is a systemic issue that Stagecoach do not want to fix. You can't keep hiding the problem behind the "external factors". Taxi company era earning a lot of money...

28 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Openly holding rural customers in contempt

Despite the COVID fund and an increased stipend from the Scottish Government Stagecoach has steadfastly refused to reinstate most the rural services they cancelled during the lockdown.
Instead they have increased urban routes to push up the mileage rates, using that as a mechanism to reduce their rural service.
In our village it really is ridiculous, you can get one bus into town at 10:38 and you have to return at 12:18, otherwise you are stranded. There are simply no other buses and, should wish to go any further than the local town, it would need to be an overnight trip.
Stagecoach's contempt for rural customers is absolutely jaw-dropping, they seem to treat us as little more than an annoying inconvenience and have no interest in improving the service they offer us, they are seemingly content to leave us as second-class citizens for whom travel is an undeserved luxury.

24 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Inconsiderable and Unsafe On the 24th January at 9:30 pm I…

On the 24th January at 9:30 pm I boarded bus 19 from Liverpool City centre to kirkby right before getting to the Stagecoach garage/bus stop everyone had gone down I was the only one left in the bus the driver checked his camera for the top level and the down level and saw that I was the only one left, he went back on the road and turn right then I ask him where he's going and he said he's not going to Kirkby again that I should get down and cross back and go wait for another bus, this is about 10pm, I cross the road to the stagecoach bus stop and waited for over 30minute before another bus 19 came, that was inconsiderable and dangerous for me as a woman or anyone else to be treated like that.

24 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

FRAUD

Stagecoach is attempting to coerce people into buying tickets when they already have them. The latest scam is the key word on the app screen not refreshing, which results in drivers forcing people to buy more tickets, even if they have a valid weekly or monthly ticket. Fraudulent behaviour, Stagecoach. Stop it.

21 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

If I could give less i would

If I could give less i would. Thee most shocking service in all of scotland, both customer service and bus. Broken down buses, buses leaving early, be kind to our drivers? How about your drivers be kind too, respect is a two way streak.

6 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Stagecoach

I was trying to make a payment to get onto the bus and it wouldn’t allow anyone’s card. As card is so requested for payment nowadays it’s the only means of payment I had on me. I then said I will book it online and proceeded to do it in front of the driver, he then mocked me because for thinking he said port instead of court, I am hard of hearing but also it is just genuinely loud on a bus. This happened on my short journey from ore to Hastings town. This bus was the 322C didn’t catch the drivers name although it was at around 10:20 this morning. Very disappointed.

5 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Prices are a joke and so is the communication

Well, stagecoach bus company has managed to pull a fast one yet again!! Am I surprised..

Not in the slightest!!

Picture the scene if you will. I go out this morning with my fare money in my hand for my weekly mega rider plus (£36.00). To my surprise I am told by the driver that my fare has gone up by £2.80 and my weekly ticket is now £38.80

Now I know that prices go up every year, but its normally in April and there is also some prior warning.

No signs on buses, and the driver did not warn me when I was on the bus on the 30th or 31st December.

Have a heart stagecoach. Not every one has access to a computer or Internet, especially the elderly (an 80 plus gentleman was told this morning that he should have googled it before travelling. The driver was not having it that he didn't own a computer or a mobile phone).

At the end of my journey I asked the driver why there were no signs up at bus stops or on the bus. He said that they were in the office gathering dust and were not given out to anyone. If I didn't have to rely on the bus to get me to work, I really would not bother.

Stagecoach Cambridge PR2 user.

2 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Another StageCoach Fiasco

Stagecoach. Your timetable states that the next number 9 bus from Exeter goes at 7:20am according to your timetable. Yet at the bus station it says 07:55!!! Holiday is now over, some of us do actually have to get to work. Please could you get your sorry a*** in gear and do your job? Too much to ask?

2 januari 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Not the best experience

Bus was 15 minutes late. The seats are awful They are at 90 degrees No backward slant. my neck was in agony. The driver also seemed to dislike the fact that he had to deploy a ramp for a disabled passenger

30 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Stagecoach Aberdeen Garbage

1 star is being generous, what should be a reliable service - 727 Aberdeen Airport to City Centre is a pure unreliable, hit & miss, might come might not come joke of a service. Last minute cancelations are the normal now, just another example of tge mess this country is in.

29 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

stagecoach Newcastle needs to sort out…

Stagecoach Newcastle needs to sort out their management all together. With no traffic buses are still not running, people are waiting 30-50 minutes with constant cancellations. It's winter u know, cold, windy and rainy. Management should use the services to get to work and home to see what a rubbish service you guys are providing. My xmas wish ll be a lot of u to get fired. Happy Xmas for the public I guess taraa

23 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful buses never come I had to wait an…

Awful buses never come I had to wait an hour they are very dirty and just bad environment please just get here on time and be clean also drivers are lazy and rude to all and rolled there eyes at me I’m
Absolutely disgusted by you and I will not ever give you a good review

7 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Stagecoach Manchester

Why in a society that is going cashless do Stagecoach insist on cash for a weekly pass?They use it funds organised crime argument.So how come only payments to Stagecoach by card do this and not payments to other company's?Also when you do bring cash they usually give you a Stagecoach only pass when you ask for an any bus pass.Why are these the same price?It's so confusing,some fares you can pay by card some you can't and drivers giving you the wrong passes.While I admit it us probably a bit confusing for the drivers.Its much more confusing for a customer.They seem to change rules every week.Rules different on every company in bee network.Stagecoach worst offender.Should be glad when Andy Burnham takes contract off them.Though that could mean more fragmentation of the bus service more bus specific rules,more different passes for the same price that do different things,more confused drivers,more unhappy customers.

15 december 2024
Omdöme utan inbjudan

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