Completely useless. The products themselves are ok. But ordering, deliveries and customer care are dire. Suppose you set up a fortnightly delivery of the same items. You have no idea when... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have a subscription for bread, tortillas and pizza, all are really good and tasty and perfect for someone on a low carb diet. It would be fantastic if we could buy these in our supermarket I think t... Se mer
Företaget har svarat
My order went missing with Evri collect point, the shop refused due to some label error and Evri marked it delivery. I raised the issue to Evri and Srsly Health, Srsly Health customer service was fant... Se mer
The bread and hot dog rolls are delicious and I’m now investigating the pizzas 😂 What I also want to mention is their customer service! I was fortunate enough to be communicating with Sarah, she’s... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We are SRSLY Health, formerly SRSLY Low Carb. We are the UK's leading low carb food company that also offers high protein, lower calorie, higher fibre options of foods that are commonplace in British diets. We provide healthier alternatives to foods that are traditionally bad for diabetes and weight-loss.
Kontaktuppgifter
Storbritannien
- 0330 053 2250
- getintouch@srsly.health
- srsly.health
4,4
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 86 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very tasty and high quality products
Very tasty and high quality products. Bread stays fresh for a long time!.
1 januari 2026
Omdöme utan inbjudan
Svar från SRSLY HEALTH
Hi Emma,
Thanks for the lovely review! It's great to hear you're enjoying the taste and quality, and that the bread is staying fresh for you. We hope to continue to be a part of your low-carb journey!
Fantastic produce
Fantastic produce, amazing customer service and as a diabetic the lovely products are totally life saving. Everything I have bought over the last years has been so tasty, and nothing spikes my sugar ! What a blessing.
26 december 2025
Svar från SRSLY HEALTH
Hi Ann,
Thank you for such a lovely review! It means a lot to hear that the products and customer service have made such a positive difference for you, especially when it comes to managing diabetes.
Knowing that you can enjoy tasty food without sugar spikes is exactly what we aim for at SRSLY! We really appreciate your continued support over the years.
So pleased to have discovered this.
The seeded sliced bread is absolutely fabulous! Yes, it's not cheap, but if you're on a keto diet to be able to eat what feels like a really lovely 'normal' bread makes so much difference. I buy a couple of loaves at a time and split them into two slices and freeze them, so they last me for a while.
9 januari 2026
Omdöme utan inbjudan
Svar från SRSLY HEALTH
Hi Christine,
Thanks for taking the time to leave such a lovely review! We're so pleased that you discovered us, and we're glad that you're enjoying the seeded sliced bread.
You shouldn't have to compromise "normal" bread just to stay keto, and it's great to hear it's been worth it for you. Your freezing tip is a smart way to make it last longer. Thank you for being a low-carb legend!
Svar från SRSLY HEALTH
Hi Foxbat,
Thanks for sharing your feedback, and we're truly sorry for the dissatisfaction caused. Your order came through while we're closed for the holidays, and we're glad that our customer service team was able to reach out to you and resolve the issue. We appreciate your patience during this period and hope your experience with the products themselves has been positive.
Thank you for giving us the chance to make things right, and we'll always remain at your service.
Update: It was really great to speak with you the other day, and we're really pleased to see that you've come back for another order! We sincerely hope that the experience was satisfactory for you, and we'll always remain at your service should you need anything else :)
A wonderful company Srsly low carb has…
A wonderful company Srsly low carb has helped in my low carb journey, and has allowed me to control my T2 diabetes without having to give up bread totally
I especially like their fruit bread, it allows me a small sweet kick without compromising my keto diet, my only negative would be that the fruit is sometimes not evenly distributed and some slices may have no fruit or it could be clumped to one side. It isn’t a big enough issue to stop me buying it but it is annoying sometimes
I have the fruit bread on a regular subscription which reduces the cost slightly
27 december 2025
Svar från SRSLY HEALTH
Hi Richard,
Thank you for such a thoughtful review! It’s great to hear how our products have supported your low-carb journey and helped you manage your T2 diabetes without giving up bread entirely. We’re especially pleased that the fruit bread has become a favourite and gives you that sweet kick while staying keto-friendly.
We appreciate the feedback about the fruit loaf. We’ll make sure it is shared with the team. Glad to hear it hasn’t put you off, and that the subscription option is working well for you!
Really like srsly products!
Really like srsly products! I mainly have the rolls and bread to use for lunch at work but have tried the pizzas, wraps and biscuits too, all very nice. Well worth the money although I do try to stock up when they have offers on!
3 januari 2026
Omdöme utan inbjudan
Svar från SRSLY HEALTH
Hi Nic,
Glad to hear that you're especially enjoying the rolls and bread so much that they're a regular part of your work lunches! Thank you for being one of our low-carb legends, and keep an eye on your inbox, as we're always providing great offers for our valued customers.
Fabulous company
Fabulous company - great low carb products that don’t taste weird! Thank you
3 januari 2026
Omdöme utan inbjudan
Svar från SRSLY HEALTH
Hi Sharon,
Thank you for the kind words, and we're so happy that you're enjoying the products so much! Thanks for being such a legend.
Discovering your product has been a…
Discovering your product has been a delight, as it has significantly supported my diet. I am extremely satisfied and grateful.
2 januari 2026
Omdöme utan inbjudan
Svar från SRSLY HEALTH
Hi Jill,
Thank you for the lovely review, and we're so glad to hear that our products have been supporting your diet! Thanks for being such a legend, and we hope to continue to be a part of your low-carb journey.
There’s something there for us all!
From an order delivery time, to a taste of the chosen foods, SRSLY Low Carb are very good all round. The brown sliced bread and the mini croissants, I order frequently and they just hit the spot. If you need a nibble of something sweet with a cup of tea or coffee, the mini choc chip biscuits are great too. So, if you fancy it, try it, as the chances are, it’ll be good!
26 december 2025
Omdöme utan inbjudan
Svar från SRSLY HEALTH
Hi Laura,
Thank you for the lovely review! We're happy that you've been enjoying the products overall and that they've been hitting the spot for you. Thanks for being a legend, and we hope to continue to be a part of your low-carb journey!
Svar från SRSLY HEALTH
Hi Chrisvan,
Thank you very much for the kind words, and we're happy that you're satisfied with everything from the products to the service. Thanks for being such a legend!
I love these products
I love these products, so I always return for more on a regular basis. I was infuriated by the courier delays this month (which was out of SRSLY's hands) but they very generously sent out another batch via another courier, once they knew there was a huge 2-3 weeks delay, to ensure I received a fresh order.
16 december 2025
Omdöme utan inbjudan
Svar från SRSLY HEALTH
Hi E,
So happy to hear that you've been loving the products so much! We're glad that our customer service could sort out the order for you, and we hope to continue to be a part of your low-carb journey. Thanks for being such a legend!
Products are excellent
Products are excellent. The breads are very tasty and work in relation to weight loss.
Customer service is very good, answering queries very quickly.
Delivery is appalling. Don't keep to times and left goods out in the rain.
11 december 2025
Omdöme utan inbjudan
Svar från SRSLY HEALTH
Hi Steve,
Thanks for the feedback, and we're glad to hear that you find the products an excellent fit in your lifestyle! We're sorry to hear that the delivery service did not meet your expectations, but rest assured that our customer service will sort this out for you. Thanks for being one of our low-carb legends!
The choice is good
The choice is good, the delivery is very good.
The website not so good, as I had difficulty changing my repeat order until I accessed the chat room. I wanted to reduce one item to nothing and I couldn’t. The lowest it would go is 1. It could do with being more user friendly.
I like the bread especially the seeded one, but not so keen on the long rolls for hot dogs-I found them a bit hard.
8 december 2025
Omdöme utan inbjudan
Svar från SRSLY HEALTH
Hi Patricia,
We're glad that you're overall satisfied with the product and the delivery, and that you're especially enjoying the seeded bread. Thank you very much for your feedback on the website and the hot dog rolls, as it has been passed on to our team. We truly appreciate that it, and we hope to continue to be a part of your low-carb journey!
Excellent Products
I've been a customer for a long time. In my opinion they make the absolute best low carb bread. It makes wonderful sandwiches, and toasts really well. Was delighted when they introduced the seeded bread sliced as well. My favourites in the rolls are the seeded rolls and the tiny croissants. They pretty much cover all the bases but for one thing, small assorted dinner rolls. I suggested this last year too. It would be a seasonal thing but why not introduce them for the Christmas period? No one does the small dinner rolls and we don't stop low carb because it's Christmas. Anyway, very quick delivery and excellent products.
17 november 2025
Omdöme utan inbjudan
Svar från SRSLY HEALTH
Hi Lilian,
Thank you very much for the kind words, and we truly appreciate that you've been a long-time customer, and we can't thank you enough for your support throughout the years! We're glad that you've been enjoying what we offer so far, and we want to reassure you that your feedback is duly noted. We take our time introducing new products because we want to perfect the low-carb recipe while maintaining good texture and flavour.
Thanks for being one of our low-carb legends, and we hope that you're having a lovely time with your loved ones for the holidays!
The low carb wraps are great 😃
27 november 2025
Svar från SRSLY HEALTH
Hi Simon,
We're so happy to hear that you're enjoying the wraps. Thanks for being a low-carb legend!
Living within reach of a breadbin…
Living within reach of a breadbin stocked with soda breads, wholemeal breads, granary breads, all delicious yet verboten, it's a pleasure to be able to grab one of your slices and roll it around a vegan 'pork' sausage :-)
11 december 2025
Omdöme utan inbjudan
Svar från SRSLY HEALTH
Hi Peter,
That sounds lovely! We're glad to hear that our bread could make your low-carb lifestyle a little easier, especially when the regular stuff is so easy to reach. Thanks for being such a legend!
Great service
Very impressed with Srsly Low Carb's service. There was a small issue with my order (fault attributed to tech and courier failure) meaning I wouldn't recieve it but they resolved the problem extremely quickly and shipped me a replacement package.
Their communucation has been great with responses to my emails within 24 hours. I will be ordering again.
11 december 2025
Omdöme utan inbjudan
Svar från SRSLY HEALTH
Hi Helena,
Thank you so much for the kind feedback. We're glad we could sort out the problem for you, and we truly appreciate your patience and understanding throughout the delay.
We look forward to your next order. Thanks for being one of our low-carb legends!
I love the low carb bread and the fruit…
I love the low carb bread and the fruit loaf.
Delivery is well communicated so you when it will arrive and the customer service team are great if you have a query.
4 december 2025
Omdöme utan inbjudan
Svar från SRSLY HEALTH
Hi TP,
We're so happy to hear that our customer service team could provide a positive experience for you! It's important to us that you have a smooth experience, so you can continue to enjoy the low-carb bread without any complications. Thanks for being such a legend!
I enjoy all the seriously low products
I enjoy all the seriously low products, especially the croissant's the fruit bread, and the not cross buns, with Christmas coming , and going away, i have cancelled my regular order, but when I’m home in the new year, I will restart my order
25 november 2025
Svar från SRSLY HEALTH
Hi Mrs Polley,
Thanks for the lovely review, and we're so glad that you've been enjoying our croissants, fruit loaves and the not cross buns. Our team at SRSLY wishes you a very happy Christmas, and we look forward to having you back!
Really quick delivery and the products…
Really quick delivery and the products taste really nice. I am diabetic, so the low carb really helps with my overall control
25 november 2025
Svar från SRSLY HEALTH
Hi Joanna,
We're glad to hear that you're satisfied with the delivery and products! Thanks for being a low-carb legend.
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