Solve iQ Omdömen 

93
TrustScore 1.5 av 5

1,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

1 star ⭐ I hired Artem Samaida of Solvetiq LLC and paid a deposit for a landing page web site back in June 2025. It has now been a full year with no work completed and no refund of my deposit. Despi... Se mer

Betygsatt 1 av 5 stjärnor

I’m a pensioner who only uses the computer for emails. Google maps and shopping. I don’t run a business. I had this message that my drivers were expired, the cost of £9 would replace the drivers I cl... Se mer

Betygsatt 1 av 5 stjärnor

Updated or should I say upgraded the SOLVE IQ program? Really ?!?! with no notification and now the monthly fee has doubled. What gives? What a shame. This program and the support I used to get litera... Se mer

Betygsatt 5 av 5 stjärnor

Customer Svc Agent David -- Asked about my problem, then remoted to my computer to assess the situation. After review, he was not able to repair, but did assist me with a web page on the type of ext... Se mer

Företagsinformation

  1. Programvaruföretag

Skrivet av företaget

Hello Possible! Solve iQ was founded on the guiding principle that everyone deserves technology that works. Our products combine the most sophisticated engineering with an understanding of how people use their computers, so we can provide a better technology experience to anyone that wants it – no technical expertise required. We also design our products to improve productivity and reduce costs for small businesses and create maximum value for our OEM partners and their customers.


Kontaktuppgifter

1,5

Mycket dålig

TrustScore 1.5 av 5

93 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,5

Alla omdömen

(93)

2 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

1 star ⭐

1 star ⭐
I hired Artem Samaida of Solvetiq LLC and paid a deposit for a landing page web site back in June 2025. It has now been a full year with no work completed and no refund of my deposit. Despite repeated attempts to reach him, I’ve gotten no response and no resolution.
I would strongly caution anyone considering hiring Solvetiq LLC or Artem Samaida to think twice. Taking payment upfront and then disappearing for a year with no communication is not how a legitimate business operates. I’m now looking into other options to recover my money, but wanted to warn others before they end up in the same situation.

30 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Monthly subscription, be careful

I’m a pensioner who only uses the computer for emails. Google maps and shopping. I don’t run a business. I had this message that my drivers were expired, the cost of £9 would replace the drivers I clicked on this what I didn’t know is that I’m going to be billed every single month which is absolutely pathetic for someone who is just at home just doing emails etc. I have contacted my card and they are going to be cancelling my card and I am deleting the software.

4 maj 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Poor response to issues!

I have been a client for a couple of years. Now all of a sudden my account Portal states my system is not being monitored. I cant start the software up on my pc - the whole program dead. The customer service is not addressing the issue and apart from a mail to say they received my email....NOTHING.
My subscription is paid through Pay Pal so if if i don't hear anything positive i shall cancel. To be honest, this is poor response from a company who in the past have had great reviews.

14 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unacceptable Customer Service and Unsubscribe Issues

I am extremely dissatisfied with the customer service provided by this company—or rather, the lack of it. We have attempted to unsubscribe multiple times, but there has been no response. It is concerning that there is no contact number available on the company’s website, and the phone number listed on Trustpilot is invalid. Additionally, the process to unsubscribe is effectively impossible.

I would strongly advise others to avoid this company until these issues are addressed.

12 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Updated or should I say upgraded the…

Updated or should I say upgraded the SOLVE IQ program? Really ?!?! with no notification and now the monthly fee has doubled. What gives? What a shame. This program and the support I used to get literally 24/7 has disappeared and now I was forced to uninstall the old program and re-install the new one with no notice not even an email to inform of new changes and new increased monthly fee. Very upsetting. Not only that but, I am being charged twice for the month of September 2024 and can't get support to at least refund the extra charge.

15 september 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Company has regressed from being…

Company has regressed from being reputable. No customer support either from the telephone or via email. The only thing they seem to be efficient at is collecting a monthly fee

17 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Need help getting HELP

I've sent multiple emails and made more than two dozen calls trying to get help for an issue I'm having. Two weeks has passed and nothing. These people used to be good and I was happy but it seems like they might just be cashing checks and taking naps.
Don't sign up.

1 februari 2024
Omdöme utan inbjudan
Logotyp för Solve iQ

Svar från Solve iQ

Merrie,

We apologize for the inconvenience and frustration you have experienced. I have reviewed your account with the information you have given me and see that we have received your emails. Our Support Team will be reaching out to you soon.

Kyle
SolveiQ

Betygsatt 1 av 5 stjärnor

I cannot get anyone to address my…

I cannot get anyone to address my problem. I'm sure Kyle will answer this review and say they've answered my emails. However, they're not helping me fix the issue. Every time I log in, it asks me to renew my subscription, which I've already done. I don't want to be charged a second time. KYLE-can you refund me my money and make sure I'm no longer charged?

3 januari 2024
Betygsatt 2 av 5 stjärnor

I have not been able to get in contact…

I have not been able to get in contact with Solve IQ. There telephone numbers are out of services or disconnected and they don't respond back to your e-mails. Is Solve IQ the same as Driver Support One. Solve IQ used to have a chat option and able to get a hold of a tech. All three telephone numbers are out of service or disconnected. How do I get a hold of this company and talk to a real person rather than a bot in a chat window under Driver Support One as Solve IQ doesn't have a chat option at this time. I am paying for a service that I cannot use. I used to really like the Service of Solve IQ until recently, not being able to connect with a tech. If anyone has any information on how to get in touch with a human representative, please provide this information. I don't want to delete Solve IQ and then download Driver Support One if this is going to be the same issues.

8 november 2023
Omdöme utan inbjudan
Logotyp för Solve iQ

Svar från Solve iQ

Jason,

We apologize for the inconvenience you are having with contacting our support. With the email you provided I was able to view your account and see that we have responded to each one of your emails. Our live chat support team is no longer available at this time, but every single email you send will be seen and responded to accordingly. Looking back in the past several months, I see we have responded to many emails from you. If you are having trouble viewing these, please check spam/junk folders.

Solve iQ and Driver Support are ran by the same organization.

Kyle
Solve iQ

Betygsatt 1 av 5 stjärnor

Your customer service is the worst

I have had SolveIIQ for over a year. Loved the convenience the professional tech people. On my account I have 24 hour telephone service. I cannot reach a person on the phone. I tried logging in and "chatting" with someone and still was not able to get in. I am 66 years old I don't want to learn someone elses job. Your customer service has gone downhill. Please cancel my account as of today. Thank you.

12 september 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I have been charged money without account

Hello!

I have been charged money without ever having had an account with you. I have no idea how you got hold of my account details. Since I don't have service, I can't log in and end and I don't dare call. Reported to my bank.

24 mars 2023
Omdöme utan inbjudan
Logotyp för Solve iQ

Svar från Solve iQ

Madeleine,

We are deeply sorry to hear about this situation. I spoke with our billing department and they have indicated to me that we were seeing some unusual activity with a few people who were testing card numbers a couple of weeks ago. We suggest following up with your bank and verify your card number has not been compromised. We did refund all charges that we believed to be fraudulent.

Kyle
Solve iQ

Betygsatt 1 av 5 stjärnor

They will not cancel your account…

They will not cancel your account without removing the software, even if the PC is no longer running. It is a deceptive business model, hoping that you will just keep paying.

20 mars 2023
Omdöme utan inbjudan
Logotyp för Solve iQ

Svar från Solve iQ

Tom,

We apologize for the inconvenience you have experienced with the cancellation of your subscription. I have reviewed the chat session you had with our third party tech support and see that you abandoned the chat early and did not mention wanting to cancel. With the email address you provided me, I have issued a cancellation and you will no longer be charged. A confirmation email will be sent to the email address you provided.

Kyle
Solve iQ

Betygsatt 1 av 5 stjärnor

Taylor solved the problem quickly and…

Taylor solved the problem quickly and perfectly thank you

2 september 2022
Omdöme utan inbjudan
Logotyp för Solve iQ

Svar från Solve iQ

Paul,

We're happy to hear your problem was solved, this is what our company strives for - solving issues. We like to say 'Until There’s A Perfect PC, We’ve Got Work To Do'. Thank you for taking the time to write us a review, if you would kindly revise the rating you gave us to match your words, we would be grateful.

Kyle
SolveiQ

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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