SOJO Omdömen 444

TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I was uncertain about which services I'd actually need to properly fit a new suit, so I over-booked multiple. Jawad, the tailor who pinned me at Selfridges, was an absolute star. Got everything loo... Se mer

Betygsatt 5 av 5 stjärnor

Anca did a fantastic repair job on my ancient Margaret Howell x Barbour jacket, and Lara was super helpful explaining what they proposed to do and sourcing appropriate fabric. It needed multiple repai... Se mer

Betygsatt 5 av 5 stjärnor

I needed my jeans shortened and the quality of what I received was exceptional. The tailor even recreated the design that was originally on the bottom of my jeans, the jeans have an unusual design of... Se mer

Betygsatt 5 av 5 stjärnor

What an experience from SOJO !! I purchased a white playsuit from Reiss in Selfridges which needed alteration. I was not aware that a tailor service was available in house. From the minute I was es... Se mer

Företagsinformation

  1. Skrädderi

Skrivet av företaget

SOJO is the clothing repairs and alterations platform dedicated to making your clothes work for you.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

444 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har besvarat 25 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Speedy, efficient, and well done

Had a couple of brand new jackets where the sleeves needed shortening, one from the cuff, and the other from the shoulder (due to buttons). Dropped them off at Selfridges, and received them in the post less than a week later. Great service!

14 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very cool nice talented people doing a great job 💥

Very cool nice talented people doing a great job.
In a World of over promising and under delivering - SOJO bucks the trend.
I am sure he's not unique with the organisation, but Eden did an amazing job 🙏.
I would have no problem in wholeheartedly recommending this company that has a concession within Selfridges on Oxford Street, London and in the Westfield Centres.

17 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Flawless

As always, very impressed with the standard of care from SOJO. Immaculate tailoring and fast turnaround, no notes!!

18 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I should have returned the Damson…

I should have returned the Damson Madder coat, but I really liked it. My local alteration shop said it was too difficult with being reversible. So I sent it to Sojo, as soon as they received, they gave me the options.
Although expensive the service was brilliant and the jacket has come back perfect. I would definitely use this service again.

11 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My coat zipper was repaired by Anka.

My coat zipper was repaired by Anka.
Really quick service, was kept up to date of when my coat had been received with Sojo & when it was on its way back to me.
Repair is perfect, you can’t even tell.
Thank you :)

7 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Trouser zip replacement

I was referred by Beyond Nine for a zip repair. The zip was replaced neatly and the service was simple to use and very efficient.
Thank you Curtis

17 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very impressed

Very impressed. Had adjusted a brand new jacket, sides and sleeves. Measurements taken in Selfridges and Marius did a fabulous job on the garment. Would highly recommend service.

16 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service, really high quality work

Really good filling of holes with solid material and unintrusively, I really had to search where the work had been done because it was so good. Really convenient to have it collected from our door and then shipped back. I had another pair of trousers go through on the day things got returned and I'll definitely be using them again!

There were a couple of hiccups on the way (minor things) but their customer service was SO GOOD that I always felt like I knew what was going on and I was in safe hands.

12 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great work from Westfield Stratford…

Great work from Westfield Stratford branch and Cally who fixed my jumper (or bought a new one and replaced, can’t tell as the fix is invisible)
Not the first brilliant fix either (just bring back pocket fixes!)

13 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good quality repair, quick and helpful customer service

Was directed to SOJO to fix a Damson Madder coat and I wasn't entirely sure what I needed to list my return under, so emailed them for advice. They came back to me really quickly and were very helpful. Dropped the coat off at Selfridges with ease and it was returned to me, good as new, repaired by Anka. Really impressed with their customer service and general quality of repairs. Would happily recommend.

30 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I heard about SOJO through Beyond Nine…

I heard about SOJO through Beyond Nine and thoroughly rate them both for excellent customer service. I am amazed by the skill of my tailor- Ayle- and thank them for repairing four pairs of trousers. Vivienne Westwood was right when she said ‘Choose well, buy less, make it last’- I thanks these companies for allowing me to do that

12 februari 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Attention cordial

Attention cordial, travaille fait dans le temp proposé.
Par contre le résultat c’est étais pas comment attendu. Il étais très grand encore et je n’avait plus de temp.
Merci comment même pour l’effort.

11 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic service from beginning to end 🎉

Fantastic service from beginning to end.

I’m so pleased with the repairs and alterations I’ve had carried out… from superb invisible mending on moth holed sweaters to perfectly executed adjustments to dresses.

Also the staff I’ve dealt with in their Westfield outlet have been really helpful with their professional advice & guidance.

So impressed by the whole Sojo experience.. wouldn’t hesitate to recommend them.

8 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Really good experience with the…

Really good experience with the Westfield White City SoJo. My tailor went the extra mile to ensure my trousers were the right length and size. She was very professional and explained everything very well. Defo recommend. 👌🏽

29 januari 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great service

Great service. It took longer than 7 days to repair my jacket however this was because a zip had to be ordered in. I was kept informed with timescales and was delighted with the results when I received my repaired item.

2 februari 2026
Omdöme utan inbjudan

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