I was uncertain about which services I'd actually need to properly fit a new suit, so I over-booked multiple. Jawad, the tailor who pinned me at Selfridges, was an absolute star. Got everything loo... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Anca did a fantastic repair job on my ancient Margaret Howell x Barbour jacket, and Lara was super helpful explaining what they proposed to do and sourcing appropriate fabric. It needed multiple repai... Se mer
I needed my jeans shortened and the quality of what I received was exceptional. The tailor even recreated the design that was originally on the bottom of my jeans, the jeans have an unusual design of... Se mer
What an experience from SOJO !! I purchased a white playsuit from Reiss in Selfridges which needed alteration. I was not aware that a tailor service was available in house. From the minute I was es... Se mer
Företagsinformation
Skrivet av företaget
SOJO is the clothing repairs and alterations platform dedicated to making your clothes work for you.
Kontaktuppgifter
London, London, London, Storbritannien
- support@sojo.uk
- sojo.uk
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 25 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Loved the cashmere jumper repair
Loved the cashmere jumper repair, perfectly done.
However the elbow patches don’t look as good, they look a bit cheap and have strange edges that are already fraying. Wish I had had the repair done as I have on my other sweater. Would have helped to have the patches at the counter of your Selfridges store to see what they are like then I know wouldn’t have chosen them

Svar från SOJO
Incredible experience shortening trousers
Incredible experience! Just dropped in, got the fitting, had the length taken up, and picked up again all within 1 hour. Really friendly and helpful team, and the trousers look great. Thank you!

Svar från SOJO
I get my t-shirts trimmed at SOJO
I get my t-shirts trimmed at SOJO, and every time I collect, it has been fantastic. I have full trust in them.

Svar från SOJO
Service from Sojo was brilliant
The service from Sojo was brilliant and the tailoring on a pair of Beyond Nine trousers is perfect! The fit is exactly what I needed. They took a lot of care to check with me what was needed and figured it out. I really appreciate the care they took. Thanks to Amy especially.

Svar från SOJO
Effective, eco-friendly repairs
A really easy process from start to finish. Ayla did an absolutely brilliant job fixing a hole in my linen jumpsuit - I’m amazed that you can’t see the repair at all! Thank you x

Svar från SOJO
Where are my trousers????
Sojo lost my brand new Damson Madder trousers. Royal Mail returned them to sender because Sojo incorrectly addressed the package to me. Now Sojo is saying it was delivered even though I have the Royal Mail reciepts saying it wasn’t! Where are my trousers please??? They are brand new unworn

Svar från SOJO
Amazing service and alteration
Amazing service and alteration
I've used Sojo a few times for alterations, and always found them to be great in terms of quality of work. On this occasion I sent a pair of trousers that had been garment dyed (which I hadn't realised). They got in touch, explained how the work would possibly expose some undyed fabric and checking if I was happy to proceed. In the end Marius did an outstanding job!. Literally not a thread out of place or a noticeable impact on the colour/seams or anything. Truly great job and much appreciated. Fast high quality service every time.

Svar från SOJO
Retouches impeccables
Retouches impeccables, travail rapide, soigné et de qualité. Je suis ravie du résultat.
Deux très bons couturiers, agréables et expérimentés.
Je les recommande fortement !
Encore merci pour votre professionnalisme !😊

Svar från SOJO
Gianni thank you so much for an amazing…
Gianni thank you so much for an amazing work you done on my jacket! I never wore it and I have that jacket for about 10 years, but now I'll definitely will it looks great!

Svar från SOJO
Detail and care
Such attention to detail. Sojo is not your usual alterations service at your dry cleaner. These people are experts who know how to work with silk and seams and expensive fabrics. I'm so impressed with their work. They are expensive, but if you want the job done properly, they are your people.

Svar från SOJO
Please thank Harius for the fabulous…
Please thank Harius for the fabulous job he did in turning up my new Damson Madder jeans. Absolutely perfect.

Svar från SOJO
Had the sleeves removed from a dress…
Had the sleeves removed from a dress and Anca did a great job, thank you! Feels like a new dress and I know I’ll be wearing it lots over the summer. It came back really quickly too! I’ve used SOJO to repair or amend quite a few pieces of clothing now and I’m always pleased with the service they deliver.

Svar från SOJO
Amazing service
So easy to use. I posted a top for repair and the turn around was incredibly fast, not to mention the alteration is exactly as I wished for. Such an easy process from beginning to end. I will definitely be using SOJO again.

Svar från SOJO
Superb
Ordered a coat from Damson Madder, they offered a service of having it altered free of charge with Sojo. Easy enough ho arrange online, told them what I wanted, (shortened) and posted it (free of charge) to them. Received an email the next day to say it had arrived, and they would start work. 2 days later it is back with me Perfect. Really good service, and alteration is superb. So impressed with service. Would definitely recommend and would use again if necessary.

Svar från SOJO
Amazing service
Amazing service. My trousers were returned exactly how I had requested and it’s impossible to tell that they’ve been tailored. Returned in really nice sustainable packaging. 10/10 experience.

Svar från SOJO
The worst hemming job I have ever had…
The worst hemming job I have ever had on a pair of trousers. Way way too long and they charge £25 - that's even without sending it to you - that's another £15!

Svar från SOJO
Amazing Experience
I had an amazing experience! I took my dress to Selfridges and they were able to recommend what alterations to make to make the dress fit better without impacting the design. I paid to have the dress posted back to me and it arrived within 5 days and the alterations were perfect!

Svar från SOJO
They actually followed my instructions…
They actually followed my instructions and they returned my suit to me in a very reasonable timeframe. My only issue is that the box they used to return it was not as good as the one I sent it to them in. They could have reused the original box, which was a better fit for the suit.

Svar från SOJO
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







