Sofucorfan’s customer service is outstanding. We purchased one of their ceiling fans 2 years ago. We were in need of a balance kit (became unbalanced by our painter)and I kept no receipt or order #. T... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
own 3 of their fans and love them...great quality and they look awesome...had one question recently and their customer service division responded promptly and effectively...highly recommend this compa... Se mer
I bought my fan at Home Depot and a 48 in extension rod with it. After unpacking I realized I dont have long enough wires for the installation! I contacted SofucorFan and they sent my the wires. Th... Se mer
Great customer service! When an issue was reported with one of the fans, they promptly shipped a replacement unit and followed up to make sure everything was working. Their catalog has a wide se... Se mer
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great communication and clarity
Great communication and clarity. I was missing a part and they sent it to me quickly
Pushes so much air with so little energy!
This is the best ceiling fan ive ever had. even on the lowest setting it pushes a massive amount of air. its been a phenomenal addition to my work desk espeically since i get direct sun light through the windows and it gets hot and humid. however this fan has allowed me to stay cool without running the AC. its also very quiet and the instructions were super clear. installing it took about 45 minutes. time well spent. I also like the various light settings for brightness and hue. The remote control is very handy. I loved this fan so much I recommended it to my mom who installed the larger version in her covered patio.
The fans look great
The fans look great in our bedrooms and the quality is outstanding.
Great customer service
Great customer service and a fan that we enjoy and timely responses to the questions we had.
Easy to install!
The product was great. Easy to install, and worked out perfectly. Also as for installing, there was lots of space with the wires because some of the other markers don’t give you much space for that. Really appreciated that. Plus it was a great value for the product. Just really happy about the fan and their products offered.
Helpful resolution
We had an issue with a fan receiver not responding to the remote. It took a few attempts to find the appropriate support person to help us out. Once Noa was on the case, we received the right replacement parts in short order. I was impressed with Sofucor's support system. They continued to respond to my inquires until the issue was resolved. Good work!
Great product
Great product. Quality is top notch! Easy to install and looks great in my house. Highly recommend.
Great features and value.
The features on the fan are very advanced. It is in my Hawaiian home bedroom. I can control the fan and light from lying in bed there or even from my house in Las Vegas.
The fan looks great, stylish and is very quiet. The DC motor saves in electrical costs and you can't beat the $ value. Love it!
Best Fan we have had!
This fan was so easy to install, is made with good and sturdy materials, is very attractive in the room, and most importantly it works great. I have now purchased 2 fans from this company and will do it again.
Excellent customer service and…
Excellent customer service and immediate response and solution to my concerns.
Excellent customer service and great light/fan.
They sent me a replacement DC Remote module, and I installed it. The fan is now working again Wooohooo High Five🤗
I truly appreciated the help and support in getting my light/fan working again. You guys are absolutely amazing 👏. If I ever have to buy another fan, I will definitely choose one of yours. I will also recommend your fans to anyone I know because these fans are super easy to install and your customer service support is top notch.
Thanks again.
Amazing Customer Service
The customer service I received was amazing and this was only for a very small part I needed. I have tried the contact us emails for several companies and most of the time I get no response. With Sofucorfan they got right back tome and helped me out in a big way. Thank You Sofucorfan!
Great Customer Service!
We purchased beautiful outdoor fans for our new home and when installed one would not work properly. The help and support we received was above and beyond anything we expected. We received the parts we needed and complete instructions and didn't have to remove and replace several fans. All is working perfect now, looks wonderful, and we are thankful for the kind help we received all through this interaction. Great company.
Love this company
Love this company. Their fans are beautiful. Their customer service is amazing. I will definitely be ordering my bedroom fan from Sofucorfan. Highly recommend them.
I recently purchased a ceiling fan…
I recently purchased a ceiling fan online and when I opened the box it was missing a screw and there was a scratch on one of the fan blades. I reached out to the sofucor fan customer service dept about this issue and they immediately responded. They sent out a completely new set of screws and a set of 5 new blades. The new parts arrived 2 days later. Was very pleased with their response and prompt shipping. Ceiling fan looks and works great! Overall great experience
We have loved our 4 Sofucor fans
We have loved our 4 Sofucor fans. They have a high quality look, easy installation, and have not had any problems. Customer service has been very helpful with questions.
I accidentally ordered the wrong remote…
I accidentally ordered the wrong remote and they offered to send me a replacement for free.
My son and I installed this ceiling fan
My son and I installed this ceiling fan in his bedroom, replacing a Hampton Bay fan that was unbalanced. The Sofucor fan came with excellent instructions and all of the hardware to mount it correctly. My son loves the fan and it works extremely well. I would buy a Sofucor fan again if I ever need one
Exceptional Customer Service
Customer Service was exceptional in answering questions. My email was responded to within 24 hours to address my question in regards to a needed down rod. A phone call was also returned within 15 minutes so I did not have to be kept on hold. The needed 24" down rod was credited as fair compensation as I found the fan I ordered at a lower price at Bed, Bath, & Beyond. I am looking forward to receiving my order as the reviews are very positive for the style and function of Sofucor Fans.
Amazing customer service
Amazing customer service! Missing part was mailed immediately to me for one fan. And then while installing another fan, I dropped the cover to the light fixture and broke it - I emailed the company and they sent m a replacement, immediately, no questions asked.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








