Sofucorfan’s customer service is outstanding. We purchased one of their ceiling fans 2 years ago. We were in need of a balance kit (became unbalanced by our painter)and I kept no receipt or order #. T... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
own 3 of their fans and love them...great quality and they look awesome...had one question recently and their customer service division responded promptly and effectively...highly recommend this compa... Se mer
I bought my fan at Home Depot and a 48 in extension rod with it. After unpacking I realized I dont have long enough wires for the installation! I contacted SofucorFan and they sent my the wires. Th... Se mer
Great customer service! When an issue was reported with one of the fans, they promptly shipped a replacement unit and followed up to make sure everything was working. Their catalog has a wide se... Se mer
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I bought my fan at Home Depot and a 48…
I bought my fan at Home Depot and a 48 in extension rod with it.
After unpacking I realized I dont have long enough wires for the installation!
I contacted SofucorFan and they sent my the wires. The contact was very friendly and my next fan is going to be another SofucorFan .
Thank you
Sofucorfan’s customer service is…
Sofucorfan’s customer service is outstanding. We purchased one of their ceiling fans 2 years ago. We were in need of a balance kit (became unbalanced by our painter)and I kept no receipt or order #. Their customer service department sent me a kit at no charge. Couldn’t be happier!
own 3 of their fans and love…
own 3 of their fans and love them...great quality and they look awesome...had one question recently and their customer service division responded promptly and effectively...highly recommend this company and their products
We have an older model fan which just…
We have an older model fan which just quit working one day. We contacted the company for help. Because the fan is an older model after advising of the steps to check things out, they are sending us the parts we need free of charge! Very helpful and generous-which is hard to find these days! Thanks so much.
I contacted them regarding a broken blade
I contacted them regarding a broken ceiling fan blade. There response was quick. They sent out a new set of blades within a few days. Great service.
Great customer service and a wide selection of fans
Great customer service! When an issue was reported with one of the fans, they promptly shipped a replacement unit and followed up to make sure everything was working.
Their catalog has a wide selection of fans to choose from.
Ordered the wrong size
Ordered the wrong size. Sent a picture of the fan I have. They said that send the right light.
Wow - 5 stars
Wow! A company that still has real customer service and support. We bought three fans and are very happy with the quality and ease of installation. Needed a special part for a longer down rod and they were able to assist me with that as well. Very pleased. Thank you.
I have FINALLY found a quiet fan!!
I have FINALLY found a quiet fan!!! Seriously. I’m used to hunter and Hampton bay fans. I scoured reviews from numerous sources and decided on a sofucorfan and we have now bought 2 more. They are quiet, modern, and easy to install and we love the remote. Thank you!!
Wonderful
Wonderful, quiet fan. We built at back deck and installed two and absolutely love them! Great purchase!
Kimberly
Great customer support
I’ve had my fan for about 4 years and it recently stopped working. I contacted customer support and they provided me with a solution. Sofucor has beautiful products and excellent customer service. Thank you, Noa.
Great Fan, I'd Buy it Again
Our Sofucor fan arrived promptly, was well packed, and in good condition. We had no issues with assembly or installation thanks to the clear instructions. The fan is very quiet and works great. We are very happy with the purchase.
Graceful design
These fixtures are blend very well with our large living/dining great room. They were easy to install and operate. We like the ease of operation and ability to change the lighting.
Super Quiet!
Purchased two Sofucor 52 Inch Smart Modern Ceiling Fans in black off of Amazon. No issues with setting up or pairing the receivers. They're deathly silent, which is great for my wife, who is a light sleeper.
Thought we lost our remote. Purchased a replacement, but found the previous one by the time it arrived. Customer service was great setting up the refund without a hassle. Highly recommend the fan and this company.
Excellent customer service
Excellent customer service! I recently received a ceiling fan made by this company. The only problem was that it was replacing a 30 year old fan that extended three feet from a vaulted ceiling. I contacted them and they were able to send a 3 foot wire harness pack. Now I am able install. Thank you very much for your help! The fan is wonderful.
They were prompt with sending a…
They were prompt with sending a replacement receiver and remote out. My fan is good as new!
Nice Fans, Super Responsive Customer Service
Very nice fans with lots of options and super responsive customer service experience. We had a light cover damaged during shipping and they help me locate the replacement part needed and shipped one out the next day. Solid company, good experience.
purchased the fan from the Home Depot…
purchased the fan from the Home Depot and when installed there was an issue with the receiver not picking up the remote. i reached out to the customer service and they were super helpful to get it taken care of and send another one out. it was a great experience and they were super helpful.
I lost my remote to my ceiling fan and…
I lost my remote to my ceiling fan and after contacting Sofucorfan, they agreed to send me a replacement at no charge.
I like the fan and the light options. I'd rather it have a bit softer light option as it is quite bright.
I do love that you can change the direction of the fan with the remote as well as the speeds.
Customer service was responsive within 24 hours.
Amazing customer response!
I reached out to customer service for a special request on several fans that I purchased. I wasn’t sure that they could help me, but they responded quickly and offered to send what I was looking for. I’m so glad that I ordered directly from them rather than going through my local big box store! Pretty amazing service!
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