Sofucorfan’s customer service is outstanding. We purchased one of their ceiling fans 2 years ago. We were in need of a balance kit (became unbalanced by our painter)and I kept no receipt or order #. T... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
own 3 of their fans and love them...great quality and they look awesome...had one question recently and their customer service division responded promptly and effectively...highly recommend this compa... Se mer
I bought my fan at Home Depot and a 48 in extension rod with it. After unpacking I realized I dont have long enough wires for the installation! I contacted SofucorFan and they sent my the wires. Th... Se mer
Great customer service! When an issue was reported with one of the fans, they promptly shipped a replacement unit and followed up to make sure everything was working. Their catalog has a wide se... Se mer
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If I could give them a ten star grade
If I could give them a ten star grade. I would. From my first reaching out about the remote not pairing with fan ( it suddenly died): they were exceptionally helpful and bottom line: despite having no identifying data of purchase and fan type…with a picture of fan and remote,…they identified fan and will send a free remote. I wish other companies would be have as responsive and helpful…SofucorFan should teach customer service classes. We will NEVER buy or recommend any fan other than SofucorFan!!!
Quick shipping
Quick shipping. Very pleased with fan. It’s stylish and very quiet. Overall great service.
Our fan is awesome
Our fan is awesome, but for some reason, the remote control receiver goes out about once every 6-8 months. Each time I have reached out to Sufucorfan customer service to get a remedy, they have shipped me a new receiver and I have received it in days! That's amazing considering the Texas heat we are experiencing. I appreciate you, Noa!
We absolutely love the fan that we…
We absolutely love the fan that we bought. It is sleek and stylish and fit perfect in our bedroom. The customer service at Sofucor is above and beyond and I would definitely buy my next fan from them.
We are really enjoying our Sofucor…
We are really enjoying our Sofucor ceiling fans. Not only do they look great and fit right in, but they also move a significant amount of air, and they are silent. We will definitely use Sofucor fans for any of our future ceiling fan requirements.
The tech team was amazingTech
The tech team was amazing, really should be 10 stars!
Dependable fans and excellent customer service
I purchased 5 ceiling fans for a remodel of our house in Hawaii. They have functioned perfectly for the last few years since installation, which is very impressive for our hot and humid weather and considering how often we use them. One of our fan remotes just stopped working properly so Sofucor is sending us a new one free of charge. Mahalo to them for excellent customer service and products!
Three for me
We purchased 3 ceiling fans for our new home and could not be more pleased with this product. The fans are quiet, the lighting is bright and the esthetic is beautiful. Highly recommend
Very professional company and very good…
Very professional company and very good product👍
The fan works and looks great
The fan works and looks great. They support team helped with the issue was having with the led light and they were really quick on the response back when I emailed them. I have bought 2 fans from them and will buy more to replace the ones I have left.
Great customer service!
Great customer service!
I had an issue with the LED light on my Sofucor ceiling fan, and their customer service was very helpful and responsive. They offered to send replacement parts at no charge, even though I didn’t have the original order number. I really appreciate their help and support!
my sofucor ceiling fan has been the…
my sofucor ceiling fan has been the perfect addition to my home. nice sleek/modern style and perfect amount of lighting. customer service was very smooth and helpful as well. i would likely purchase again in the future
Sofucorfan is very good at answering…
Sofucorfan is very good at answering questions and providing anything you need to make best use of its products. In particular, Noa, gets back to you quickly, and makes sure you get whatever is needed.
Sofucor customer service
I bought 3 fans from Sofucor about a year ago. One of the remotes malfunctioned a year later and the company replaced it for free after I sent an email to the customer service team. I absolutely love the modern simplistic look and the noiseless functionality of the fans.
I installed three of these fans in my…
I installed three of these fans in my house. One fan had an issue with the light. The support team was great with troubleshooting, providing a replacement part, and following up to make sure the problem was solved. All the fans work great.
Extremely satisfied
We have had 4 of these fans for over 3 years. They are quiet, attractive and efficient. We recently needed customer support for a remote issue and were so impressed with the friendliness and support they offered. Highly recommend their products.
These fans (we bought TWO with white…
These fans (we bought TWO with white downpipe mounts) -- ran as designed, were easy on the eyes, cooled the sun room when BOTH fans were running, and most importantly, did it quietly and without notice. Could recommend this brand. A+++++
Beautiful fan with modern sleek styling…
Beautiful fan with modern sleek styling is actually an accent to the room. Made quality materials. The six speed motor fan moves a lot of air even for a large room yet is virtually silent at all speeds. The LED lighting has three color coded settings which are dimmable on the remote - warm, warm white, and white, which are perfect depending on lighting needs or mood - cloudy day, evening, late at night. The is remote small and sleek, easily fits in palm of hand and controls all the functions of the fan. Fan and lighting are very responsive to the remote. Complete full owner’s manual for operation and installation instructions but also as a QR code for video of installation instructions. Fan can rotate counterclockwise (summer) or clockwise (winter).
Great company, great product
They were prompt to answer technical questions. They were also very, very helpful in finding a resolution to a problem I had. I bought one of their ceiling fans and it works great. The quality is superb.
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