Sofanatic Omdömen 87

Highly recommended service!!! I ordered Tollo XL sofa, they matched the price for me. Double checked and confirmed that sofa will go through door and finally land in our living room. Sofa is amazing, massive, comfortable and top quality as expected because it is manufactured by Wersal.
Big thanks.

I ordered the “ Small U-Shaped Sofa – ‘Ashton’ – Under 3m Long” from Sofanaric which arrived today.
The quality and colour is absolutely perfect and exactly what I was expecting. The delivery was great and service was perfect, with easy communication and information in the delivery of the sofa.
I am very impressed with the quality and care this company has taken for my order.
I was able to customise the sofa to a large variety of colours and fabrics, which is a brilliant option and perfect for my household with dogs (I was able to choose a waterproof fabric!).
I would recommend to all my family and friends.
Thank you!

⭐️⭐️⭐️⭐️⭐️ Absolutely Love My New Sofa!

I recently bought my sofa from Sofanatic Sofa, and I couldn’t be happier! The quality is outstanding — it’s super comfortable, beautifully made, and looks even better in person than in the photos. The material feels luxurious, and the craftsmanship is top-notch.

Delivery was smooth and right on time, and the team were friendly and professional throughout. It completely transforms my living room and has already had so many compliments!
The customer service was amazing 😍

Highly recommend Sofanatic Sofa to anyone looking for style, comfort, and excellent service. 💯👏

Fantastic product they have and great delivery and service
We absolutely recommend this to everyone
We love our product

From an easy to use website, great choices and range of sofas and friendly customer service, I'm very pleased to find this company. The delivery driver was eager to show off the quality of the L shaped sofa which I purchased and seemed genuinily concerned that I had recieved the right product. It's rare now-a-days to have people passionate and dedicated to the service they deliver. I love my new couch and so do my cats, the only trouble is getting my cats not to steal my spot on the couch.

Amazing experience. Sofa amazing, assembled and delivered. 5* service. Thank you.

Highly recommended, helpful and willing to go the extra mile for the customer.

Callum is an absolute delight when delivering our new sofa !! His communication was great before delivering and even nicer in person. He was quick when it come to delivering and ensured I was happy with everything before he left

The delivery chap Callum was amazing, he kept us up to date with his eta, he brought it in with a little help from my son, helped us put it all together and was just a really lovely young man. Honestly, could not have asked for better!

The price of the sofa is fantastic, it’s absolutely huge so great for cinema rooms! Callum was absolutely fantastic, friendly and informed me of the sofa and even how to upkeep it. Highly recommend

Absolutely thrilled with my sofa. Mine was delivered and assembled by Callum who was very kind, helpful, and competent. I would highly recommend sofanatic to anyone. Not only is the quality great for a very competitive price, but the delivery service I received is far superior to a lot of the bigger companies out there.

Great experience throughout from picking my sofa, 1-1 recommendations, accurate delivery estimates and actually delivered on time. I think the quality of the sofas are amazing so crazy value for money at Sofanatic. Recommend to anyone

This sofa is fantastic it is very comfortable the guality it 5 star the service is 5star they keep you uptodate with the dilivery from the start of your order right to the end I am very impressed and I would recommend %100. Costumer service is brilliant and they are very friendly

Excellent sofa, fantastic sofa fast delivery

Дуже дякую за зручну софу-ліжко. Вона зручна і має сучасний вигляд. Також компанія завжди була на зв'язку, і виконала всі побажання щодо доставки. Дякую!

From ordering to delivery communication has been fantastic. The sofa was delivered perfectly wrapped and packaged and the delivery drivers instructions of assembly was precise down to the size of spanner needed .
Assembly was straight forward and structure is solid

I wish there was ZERO star option!
I’m deeply disappointed and frustrated with Sofanatic company (which also sells from Amazon platform) and want to share my experience to help others avoid the same situation.

After waiting over 4 weeks for a sofa I ordered, I was informed last-minute that they won’t be delivering my order—just like that. Instead of fulfilling their commitment, they simply sent a refund and said that they had my suba but as there was no other sofas sold in my area, they could not deliver it!!! Just like that 😳

This wasn’t just a delay—it was a complete waste of time, with false promises, poor customer service, and no respect for me as a paying customer. I arranged my home around this purchase, and now I’m left without the product I waited for and trusted them to deliver, as advertised.

If you’re thinking about buying from @sofanatic_uk, think twice. I wouldn’t wish this experience on anyone.

We, as customers, deserve better than this.

#CustomerServiceFail
#DisappointedCustomer
#OnlineShoppingFail
#SofaDeliveryDisaster
#PoorCustomerService
#DeliveryFail
#BuyerBeware
#FurnitureShopping
#OrderCancelled
#CustomerExperience
#SofanaticFail)
#TimeWasted
#ServiceMatters
#HomeDecorDisappointment

I purchased the Oston sofa on the companies website with the assistance of this lovely gentleman on their What’s App who not only helped me with my purchase but kept me well informed every step of the way.

Since my Sofa was custom made it took 4 weeks to arrive which is expected. I was accurately informed when it would arrive and then their AWESOME delivery driver arrived. I cannot praise that man enough he arrived at my address with my new couch and showed me how to put it up. He was so great and he had a sense of humour! I would buy another sofa immediately just for their awesome delivery driver.

Anyways when it was set up I almost cried, it was better than the picture and it was everything I could have asked for.