Smartappliancesuk Omdömen 

654
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I purchased a Samsung one connect cable which is working very well and fits my TV. I found using the website very easy and I used their live chat function beforehand to check the product would be suit... Se mer

Betygsatt 5 av 5 stjärnor

Very smooth process and very quick delivery and the delivery drivers handled the goods with great care . Very satisfied from start to finish and we love the TV , amazing picture too .

Betygsatt 1 av 5 stjärnor

Ordered TV on 26 Dec. Emailed 2 weeks later asking where TV was and got auto-response reply saying on holiday till 6 January. Sent emails asking for update and no reply. Finally got on live chat and t... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Smart Appliances were by far and away the most competitively priced supplier for my new TV. Their pre and after sales service is excellent. The TV arrived within a couple of days of order and the del... Se mer

Företagsinformation

  1. Evenemang och underhållning

Informationen kommer från olika externa källor

Home entertainment has never been so exciting, with advanced technologies that keep evolving. We’re here to help you find the TV that suits what you love to watch and how you love to watch it. Explore the world of Smart TV and browse Trusted Customer S...


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

654 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(654)

57 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service, reached out to me to ensure I got the correct item that worked for my Tv and super quick delivery. Highly recommend.

8 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Superb supplier

Smart Appliances were by far and away the most competitively priced supplier for my new TV. Their pre and after sales service is excellent. The TV arrived within a couple of days of order and the delivery person unpacked it and checked it was blemish free and working to my satisfaction before leaving and kindly taking the packing with him. I have no hesitation in recommending Smart Appliances and they will be my first port of call the next time we are buying a new appliance.

19 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I purchased a Samsung one connect cable…

I purchased a Samsung one connect cable which is working very well and fits my TV. I found using the website very easy and I used their live chat function beforehand to check the product would be suitable for me, they responded very quickly and were really helpful. Also the price was cheaper than other sites. Quick delivery. Smartappliancesuk are reliable and i would recommend them!

23 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Cheaper than anywhere else online

Cheaper than anywhere else online - delivered within 3 days by a helpful chap who helped me carry it up to my 3rd floor flat, and checked it was working properly before leaving. Highly recommend

7 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Company

At first I was a little unsure but I had little to worry about. James and the team always responded to my messages on the live chat and delivery was within the time scale. The courier was excellent, unpacked, took pictures and was polite. The price was the best I could find and customer service excellent. Would use again

23 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Tremendous Service / unrivalled Delivery.

I just wanted to say what a tremendous service I have experienced when purchasing my new television today. The communication was outstanding and the efficiency when making the free delivery was unrivalled.( Delivered same day and within 4 hours of purchase, Unbelievable !) Your team not only checked the TV was in perfect condition but also removed all packaging. 5 stars from me on all counts..

8 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service by Smart Appliances

Searching for a Samsung glass cable, came across Smart Appliances and made contact with them. They quickly responded, ordering was simple and delivery was quick. Product was original Samsung and worked beautiful. Very pleased with the overall experience and will definitely use them again.

26 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Disappointed / Fraud


I would not buy from this company again.

I ordered a TV advertised as brand new, but it arrived in a resealed box with missing packaging, a worn remote control, and missing documentation. After raising a complaint, the company admitted that they open and reseal all TVs before dispatch and had accidentally put the wrong accessories pack into my box.

While they sent replacement accessories, they refused to acknowledge that receiving a resealed product with incorrect accessories falls below the standard most customers would expect when buying a new TV.

The entire experience left me questioning the condition and handling of the product. If you are expecting a factory-sealed, untouched TV when purchasing a "new" item, be aware that this may not be what you receive.

I was also surprised to find a tamper-proof security sticker applied to the back of the TV, partially covering the manufacturer's label. Although the company explained that all TVs are opened, security marked, and resealed before dispatch, this was not something I expected when purchasing a product advertised as new.

5 maj 2026
Omdöme utan inbjudan
Logotyp för Smartappliancesuk

Svar från Smartappliancesuk

Thank you for your review,

We can confirm every TV is security marked on the rear to prevent fraudulent returns - this is clearly stated on product page.

TV was new and in original box, as per courier photos.

Also, every TV is fully unpacked by the courier at the customers home to check for damage to ensure they are 100% happy, same with yourself.

We can confirm the TV you received was new and not used, also we are happy to have saved you £400.00 compared to currys at the time of purchase.

As you stated an item was missing, and we rectified that straight away.

All the information is on our product page.

We hope you enjoy your TV and we are more than happy top help with any issues.

Thank you
SAUK Family.

Betygsatt 5 av 5 stjärnor

Great customer experience

Helpful and good communication throughout the sales and delivery process. The TV was carefully unpackaged by the delivery guys and turned on to enable us to confirm all ok. The TV itself is great.

20 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Service

The order process was simple and straightforward. The TV arrived within the timeframe provided and was checked by the delivery team. The price was very competitive when compared with others.

11 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

Very helpful on the online chat and delivery arrived next day which I was not expecting ! :)

Would definitely use them again and would recommend.

1 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic price and service

Fantastic price and service. We saved £750 compared to the same product in Curry’s. Ordered Monday bank holiday and delivered on the Friday. Just wish they did more electrical!! Would definitely recommend

8 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Purchased a TV advertised and sold as…

Purchased a TV advertised and sold as new. Upon finally setting it up properly after moving house and connecting it to WiFi for the first time, multiple apps including , , and were already logged into the same previous user’s accounts, with personal profiles/photos still present on the TV.

I raised this with the retailer and initially a replacement was agreed in writing, but the position later changed to a £50 partial refund and requests for the TV to be returned for “verification”.

To be fair, communication became very responsive once the matter was escalated. However, based on my experience, I would strongly advise buyers to fully check and set up any TV immediately on delivery rather than assuming it is unused simply because it appears sealed externally.

The matter is now being handled formally via my bank under goods not as described.

There reply below is a lie, absolute con men. Read the reviews they speak for themselves...

16 december 2025
Omdöme utan inbjudan
Logotyp för Smartappliancesuk

Svar från Smartappliancesuk

For clarity, here are the facts:

• The TV was purchased in August 2025.

• The customer contacted us nine months later, in May 2026, stating that they had only just fully set up the TV after moving house.

• The customer initially requested a full refund and then asked for a partial refund to keep the TV.

• We offered to collect the TV at our expense so we could inspect it and verify the reported issue.

• The customer declined our offer to collect and inspect the TV.

We remain happy to collect the television. If the customer’s claim is verified, we will exchange it.

We believe requesting an inspection before replacing a TV reported nine months after delivery is entirely fair and reasonable.

Betygsatt 5 av 5 stjärnor

Excellent service

The delivery was really good, the courier was friendly and very helpful.
I was able to swap the TV stand for a wall bracket.
The TV arrived in perfect condition
The price of the television was very competitive.
Really pleased.
Donald

6 maj 2026
Omdöme utan inbjudan

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