First time ordering from this company so always a bit weary with new businesses but company was spot on !! Would definitely order again without a doubt Great service
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Same price as all the other online retailers (controlled by the manufacturer I expect), but with a faster expected delivery, good reviews so went with them. Hollie kept me informed of progress of the... Se mer
To be absolutely honest from pressing to buy button it was plain sailing . Brilliant customer service the my bike the transition trans am , is even better to look and ride than the pics gave it justic... Se mer
Super amazing service. Phoned to ask if last minute delivery would be possible and Greg turned the order around in a few days. Even kept me up to date before his morning coffee. Can’t fault it, amazin... Se mer
Företagsinformation
Skrivet av företaget
e are the official UK home of many leading cycling brands. Our warehouse is stocked with around 250,000 products, available through our network of over 1200 dealers throughout the UK. Windwave opened in 1987, as a manufacturer and distributor of windsurfing and sailing products. In the 1990s, we expanded into cycling distribution. The business grew exponentially, partnering with famous manufacturers including Colnago, Transition, Dainese, DVO, FSA, Hutchinson and CeramicSpeed. Today, we offer some of the best cycling products on the market, encompassing road, MTB, gravel and urban.
Kontaktuppgifter
UNIT D2-D3, HERITAGE BUSINESS PARK, HERITAGE WAY, PO12 4BG, GOSPORT, Storbritannien
- 02392 521912
- sales@windwave.co.uk
- shop.windwave.co.uk
4,8
Utmärkt
295 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
all ok except for some lack of transparency
The delivery was quick. The item was as described except the company didn't mention that it was heavily discounted because it was close to the end of the manufacturer guaranteed lifetime. The discounted price was therefore proportional to its remaining lifetime but it would have been better to be transparent about this
3 mars 2025
Svar från Windwave
Thanks for leaving us a review! I will look into this and check the other stock, as it is certainly not intentional - my apologies for that.
Great communication 👏 i was waiting…
Great communication 👏 i was waiting for an item to come back in stock and as soon as it come in they contacted me i ordered it and it came im quick succession so thankyou
12 februari 2025
Svar från Windwave
Pleased to hear we could supply you with the item you needed! Thank you
Nice company with helpful people
Nice company with helpful people. Everything was made easy and bike helmets arrived quickly. Recommended!
5 februari 2025
Svar från Windwave
Great to hear, thank you for the review!
Svar från Windwave
Excellent, thank you!
Svar från Windwave
Thanks for the review, James!
Nearly 5 stars
Has to try a few times for cc payment button to work, otherwise all good. My order arrived in a couple of days with good updates
29 januari 2025
Svar från Windwave
Thanks for the review!
Great Comms & Great customer service - Highly recommended!
Great Comms, responded to email query straight away to ensure everything went smoothly - Great customer service - Highly recommended!
22 januari 2025
Svar från Windwave
We appreciate you taking the time to leave us a review! Thank you!
Svar från Windwave
Thanks for the review!
Absolutely brilliant service
Absolutely brilliant service! Swift and reliable. Can't understand why I haven't used Windwave directly before. I will in future.
8 december 2024
Svar från Windwave
Thank you leaving us a review, we appreciate it!
Svar från Windwave
Thanks for leaving us a review!
Perfect and knowledgeble customer…
Perfect and knowledgeble customer service! Many thx!
11 december 2024
Svar från Windwave
We appreciate you taking a moment to leave us a review!
XDr freehub
Windwave are alway brilliant for FSA/ Vision spares
Super helpful and super fast and efficient service
Highly recommend giving them a try
Thanks again
1 december 2024
Svar från Windwave
Thank you for the review!
Svar från Windwave
Pleased you're happy with your purchase! Thank you for the review!
very prompt service
very prompt service, advice and professionalism over the phone was excellent...
13 november 2024
Svar från Windwave
Thanks for taking the time to leave us a review!
Svar från Windwave
Thank you for leaving us a review!
Advertised and took money for something…
Advertised and took money for something that they didn't actually have, then took far too long to refund. If you can take the money in seconds, if doesn't need to take a week to refund. Must try harder.
30 september 2024
Svar från Windwave
Hello Adrian. We sell across several platforms (our website, eBay, and Amazon). If two people make a purchase at the same time and it's the last item we have in stock, on rare occasions this can happen and I apologise for that. Your refund was processed immediately. When you make a payment to us, it takes several days to process and clear to our account (that's why on internet banking, there's normally a list of pending transactions). Equally, a refund takes a few days to clear, even on very low value orders such as yours. This is just how online payments operate, and totally normal - some online research will confirm this for you.
Great
Great. Good comms when I asked a question. Delivery and product excellent. Needed to return and item due to sizing on my part and also very easy.
29 september 2024
Svar från Windwave
Thanks for leaving us a review, we really appreciate it!
Detta är Trustpilot
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