First time ordering from this company so always a bit weary with new businesses but company was spot on !! Would definitely order again without a doubt Great service
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Same price as all the other online retailers (controlled by the manufacturer I expect), but with a faster expected delivery, good reviews so went with them. Hollie kept me informed of progress of the... Se mer
To be absolutely honest from pressing to buy button it was plain sailing . Brilliant customer service the my bike the transition trans am , is even better to look and ride than the pics gave it justic... Se mer
Super amazing service. Phoned to ask if last minute delivery would be possible and Greg turned the order around in a few days. Even kept me up to date before his morning coffee. Can’t fault it, amazin... Se mer
Företagsinformation
Skrivet av företaget
e are the official UK home of many leading cycling brands. Our warehouse is stocked with around 250,000 products, available through our network of over 1200 dealers throughout the UK. Windwave opened in 1987, as a manufacturer and distributor of windsurfing and sailing products. In the 1990s, we expanded into cycling distribution. The business grew exponentially, partnering with famous manufacturers including Colnago, Transition, Dainese, DVO, FSA, Hutchinson and CeramicSpeed. Today, we offer some of the best cycling products on the market, encompassing road, MTB, gravel and urban.
Kontaktuppgifter
UNIT D2-D3, HERITAGE BUSINESS PARK, HERITAGE WAY, PO12 4BG, GOSPORT, Storbritannien
- 02392 521912
- sales@windwave.co.uk
- shop.windwave.co.uk
4,8
Utmärkt
295 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Service
Excellent price. Good communication. Rapid dispatch and delivery. You can buy from Windwave with confidence.
9 augusti 2025
Very helpful & a good price
Andy was very helpful in finding me the correct freehub. Price was good and free next day delivery. Highly recommended.
25 juli 2025
Great service
6 juli 2025
Brilliant service and great price
2 juli 2025
Seamless order
A truly seamless experience. I’ll be placing most of my future orders for CeramicSpeed UFO Drip Chain Treatment All Conditions 180ml with Windwave from now on.
30 juni 2025
Very helpful presales support and goods…
Very helpful presales support and goods despatched very quickly.
27 juni 2025
They went to 11
Bought a brand new tr11 from them and I'm absolutely over the moon, the bike has been built to the highest standard and more, they talked me through suspension settings, cut the seat post down to fit, and everything was how it should be, perfect, I can't recommend them enough
5 juni 2025
Brilliant customer service
Just wanted to thank Dave and team for making purchasing my new Transition bike so smooth and stress free. Firstly, I was between sizes, but Dave patiently explained pros and cons of sizing up or down over the phone (I ended up sizing down). I appreciate that he listened to me and responded respectfully without being patronising. Second, I ordered the bike before going away for 2 weeks, but Dave/Hollie arranged for dispatch to be delayed so that the bike would arrive the day after I returned (and it did!) Finally, on receiving the bike I found everything was already set up (gears perfectly indexed) and was happily surprised by a bonus brake upgade (from Sram Code RSC to TRP DH-R Evos). The wheelset was slightly different than expected (RaceFace Aeffect R30 instead of DT Swiss M1900) but essentially comparable wheels that will be swapped for my carbon hoops. All in all, I am extremely happy with the respectful and friendly service provided (not to mention the bling new bike!)
24 april 2025
Courteous and excellent customer service
I ordered a Colnago spare part,which got lost by the courier.I was offered a replacement which arrived the next day.
Courteous and excellent customer service
8 maj 2025
Super price
Super price. Super delivery (although might have been better with tracking) happy as Larry over all
10 april 2025
Svar från Windwave
Thanks for your review! Sorry you didn't receive tracking texts. If a mobile number is included in your order, you should normally receive these updates by text.
High standard
Reliable vendor, quick turnaround of order, a good source for BBB products. Used a few times previously, and no nasty surprises. But they do use Drop it,Hit it,Lose it, as a courier unfortunately, and that's not good in the East Midlands!
11 april 2025
Svar från Windwave
Thanks for the review, hope to deal with you again!
Great service and quick delivery
Great service. Had an unusual product in stock and dispatched it quickly.
Recommended !
10 april 2025
Svar från Windwave
Thank you for taking the time to leave us a review!
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