First time ordering from this company so always a bit weary with new businesses but company was spot on !! Would definitely order again without a doubt Great service
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Same price as all the other online retailers (controlled by the manufacturer I expect), but with a faster expected delivery, good reviews so went with them. Hollie kept me informed of progress of the... Se mer
To be absolutely honest from pressing to buy button it was plain sailing . Brilliant customer service the my bike the transition trans am , is even better to look and ride than the pics gave it justic... Se mer
Super amazing service. Phoned to ask if last minute delivery would be possible and Greg turned the order around in a few days. Even kept me up to date before his morning coffee. Can’t fault it, amazin... Se mer
Företagsinformation
Skrivet av företaget
e are the official UK home of many leading cycling brands. Our warehouse is stocked with around 250,000 products, available through our network of over 1200 dealers throughout the UK. Windwave opened in 1987, as a manufacturer and distributor of windsurfing and sailing products. In the 1990s, we expanded into cycling distribution. The business grew exponentially, partnering with famous manufacturers including Colnago, Transition, Dainese, DVO, FSA, Hutchinson and CeramicSpeed. Today, we offer some of the best cycling products on the market, encompassing road, MTB, gravel and urban.
Kontaktuppgifter
UNIT D2-D3, HERITAGE BUSINESS PARK, HERITAGE WAY, PO12 4BG, GOSPORT, Storbritannien
- 02392 521912
- sales@windwave.co.uk
- shop.windwave.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
FSA Headset purchase
First time ordering from this company so always a bit weary with new businesses but company was spot on !!
Would definitely order again without a doubt
Great service
Very easy to deal with and prompt…
Very easy to deal with and prompt shipment of bike. Can not fault 100%
Great communication fixing courier errors
Great communication when DHL was being hopeless. A nice change from most companies who just let you deal with the courier's own customer services.
Ordered online on a Friday afternoon…
Ordered online on a Friday afternoon delivered by Monday. Wonderful service thank you
Prompt delivery however I do have a…
Prompt delivery however I do have a question about the seat clamp size if you can respond please
Thanks
Good Comms from Hollie, and quick delivery.
Same price as all the other online retailers (controlled by the manufacturer I expect), but with a faster expected delivery, good reviews so went with them. Hollie kept me informed of progress of the order throughout, (not sure if she was human or an automated system), Bike arrived within the expected time frame. Will be happy to use Wind wave again in the future.
Excellent service from start to finish 👍
Helped me resolve an item part and…
Helped me resolve an item part and despatched it within 24 hrs. Would recommend to anyone. 👍
been a great company to deal with
been a great company to deal with, Hollie in particular has been really helpful. i wasn't able to be home for the normal delivery and she held it back until someone could be home. very quick to reply and great service overall.
To be absolutely honest from pressing…
To be absolutely honest from pressing to buy button it was plain sailing . Brilliant customer service the my bike the transition trans am , is even better to look and ride than the pics gave it justice . Well done windwave . I'll be buying from you again
Excellent service from Windwave
Excellent service from Windwave. I made an enquiry about the very new BBB Corecaps, and received a rapid reply. The item appeared on the website next day, I ordered them straightaway, and received them 2 days later. -
excellent service
Wonderful service
Excellent kept me informed about when product would be available and delivered quickly
Excellent experience with windwave
Excellent experience with windwave - easy check out and very efficient delivery! Customer service also was very good!
Easy ordering process but absolutely no…
Easy ordering process but absolutely no tracking information provided. 5 days after dispatch I still had no package and no idea what was happening or who the package was being shipped with. Contacted windwave who came back to me a couple of days later. My package arrived the same day. They said I should have had text and email updates from DPD and would take it up with them. This highlighted that there is clearly a flaw in their shipping processes that need addressing. The good were as described so happy with that.
A well described and good value…
A well described and good value product. Despatched quickly and well wrapped
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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