First time ordering from this company so always a bit weary with new businesses but company was spot on !! Would definitely order again without a doubt Great service
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Same price as all the other online retailers (controlled by the manufacturer I expect), but with a faster expected delivery, good reviews so went with them. Hollie kept me informed of progress of the... Se mer
To be absolutely honest from pressing to buy button it was plain sailing . Brilliant customer service the my bike the transition trans am , is even better to look and ride than the pics gave it justic... Se mer
Super amazing service. Phoned to ask if last minute delivery would be possible and Greg turned the order around in a few days. Even kept me up to date before his morning coffee. Can’t fault it, amazin... Se mer
Företagsinformation
Skrivet av företaget
e are the official UK home of many leading cycling brands. Our warehouse is stocked with around 250,000 products, available through our network of over 1200 dealers throughout the UK. Windwave opened in 1987, as a manufacturer and distributor of windsurfing and sailing products. In the 1990s, we expanded into cycling distribution. The business grew exponentially, partnering with famous manufacturers including Colnago, Transition, Dainese, DVO, FSA, Hutchinson and CeramicSpeed. Today, we offer some of the best cycling products on the market, encompassing road, MTB, gravel and urban.
Kontaktuppgifter
UNIT D2-D3, HERITAGE BUSINESS PARK, HERITAGE WAY, PO12 4BG, GOSPORT, Storbritannien
- 02392 521912
- sales@windwave.co.uk
- shop.windwave.co.uk
4,8
Utmärkt
295 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Windwave
Thanks for the review!
Fantastic service
Fantastic service. The Transition Spire frame I ordered was shipped out to me in a super quick time. Would definitely order again from them.
8 september 2024
Svar från Windwave
Enjoy your new frame! Thanks for the review!
Excellent service
the team at windwave were great. I had lots of questions about the fork I was interested in, which they couldn't be happy to answer and guide me on.
I ended up buying the fork and they even tuned it for me, reducing the travel and setting the fork up according to my weight and riding style.
Nothing was too much trouble.
Top notch service and wouldn't hesitate to recommend.
6 september 2024
Svar från Windwave
Pleased we could help! Thanks for taking the time to leave us a review!
Staff were really friendly and helpful.
5 september 2024
Svar från Windwave
Thank for your the review, we appreciate it!
Super Service
Very easy to deal with, great communication & super quick delivery.
Thanks you so much for a fantastic bike
3 september 2024
Svar från Windwave
Enjoy your new bike! Thank you!
Svar från Windwave
Thank you for the review!
Svar från Windwave
Appreciate you leaving us a review, thank you!
Efficient and quick
Rang up to enquire about what part I needed for my Colnago. Part was in stock and I click and collected 2hrs later. Very efficient, highly recommend
7 augusti 2024
Svar från Windwave
Pleased to hear we could get your sorted quickly. Thank you!
Went out of their way to ensure a next…
Went out of their way to ensure a next day shipment. Outstanding customer service.
Thank you Luke!
9 augusti 2024
Svar från Windwave
We've passed on your feedback to Luke! Thank you!
Cannot thank Greg and the whole team…
Cannot thank Greg and the whole team enough. All so friendly and so easy to deal with which made the purchase of two bikes that much easier. Both bikes arrived exactly as they said.
I’d genuinely recommend windwave to anyone looking to buy.
5 augusti 2024
Omdöme utan inbjudan
Svar från Windwave
Thanks for the lovely review, we've passed on your feedback to Greg. Thanks!!
Great products and during sales
Great products and during sales, at great prices. Free postage as well…fast postage! All great!
31 juli 2024
Svar från Windwave
Brilliant, pleased your are happy with your purchase. Thank you!
Svar från Windwave
Thanks for the review!
Helpful advice and efficient service
30 juli 2024
Svar från Windwave
Thank you for leaving us a review!
Colnago Spares
Fantastic Customer Service
Great service from Greg sourcing a replacement part for my Colnago frame.
A pleasure to do business with the team at Windwave.
28 juni 2024
Svar från Windwave
Pleased to hear we could get your sorted. Have passed on your feedback to Greg. Thank you!
Can't judge service until you have an issue
Had to order some parts for a wheelset which was complicated due to a lack of clear information on the internet, ordered the wrong part.
Windwave were excellent, when I called I was put through to a someone with excellent knowledge who could discuss options and undertook to contact the manufacturer to ensure we got the correct parts.
Excellent service including efficient returns process.
25 juni 2024
Svar från Windwave
Great to hear we could help you find the right parts! Thanks for the review!
Easy ordering and fast delivery all at…
Easy ordering and fast delivery all at a good price. Would use again.
6 juli 2024
Svar från Windwave
Perfect, thanks for the review!
Efficient polite interaction.
3 juli 2024
Efficient and friendly - great sale prices.
Price, speed of delivery. Responsiveness of advice.
3 juli 2024
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