ShipGo Omdömen 

3 548
•
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Our suitcase was picked up promptly and delivered even sooner than we anticipated. This is the 3rd time I have used ShipGo, and have told all my friends about ur company. From booking the pickup to de... Se mer

Betygsatt 5 av 5 stjärnor

Very reliable, and the service is great if there is a problem. Used Shipgo to ship luggage Rome and then back to USA all went very smoothly took care of customs issues very quickly

Betygsatt 5 av 5 stjärnor

I was skeptical about using this website but with it only costing 40 dollars I went ahead and paid. I booked my suitcase Sunday night to come from Corpus Christi to Laporte where it arrived by Tuesday... Se mer

Betygsatt 5 av 5 stjärnor

On time pick up and drop off and reasonable price makes this service a lifesaver when my elderly parents travel! Used many times and always reliable!

Företagsinformation

  1. Boende med städ- och annan service

Skrivet av företaget

At ShipGo, we believe in delivering an awesome travel experience for our customers. We’re able to achieve this because of our dedicated team. We strive to make your trip as seamless and enjoyable as possible. From our white glove door-to-door delivery to our complimentary luggage insurance, you can have the peace of mind that your luggage, golf clubs, skis, snowboard, bikes and other sporting equipment will arrive safely. We take care of the hard work so you can get back to what’s important, your journey.

ShipGo

Skrivet av företaget

We Are Committed To Our Customers!
It is our mission to make your travel experience hassle-free and enjoyable. With our dedicated customer service team, we ensure the highest level of service from the time your luggage is picked up until the time your luggage is delivered.
We Ship More Than Just Luggage.
Need to ship your golf clubs, skis, snowboard, bike, trunks, boxes, or other sporting equipment too? Not a problem, ShipGo will pick your bags up from the comfort of your home, business, resort, hotel, country club, ski lodge, and cruise port and deliver them straight to your destination. For a quote, visit www.shipgo.com today!

Our Hours

We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!

We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!
Monday - Friday: 8:00 AM to 8:00 PM EST
Saturday: 8:00 AM to 5:00 PM EST
Sunday: 9:00 AM to 8:00 PM EST

Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

4 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(3 548)

373 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

ShipGo Is My GoTo

Picked up on time. Delivered early. Customer service team always ready to help. Dependable. Reliable. Prompt. I've used for several years now and always earns my A+

13 maj 2026
Betygsatt 3 av 5 stjärnor

Difficulty reaching customer service…

Difficulty reaching customer service after making payment. Femal rep telling us to contact FEDX about pickup if we had concerns. Bad customer relations

7 maj 2026
Logotyp för ShipGo

Svar från ShipGo

Mel,

Good afternoon, and thank you for reviewing your recent ShipGo international shipment. We’re very pleased to see your shipment was collected as scheduled and delivered to Italy ahead of schedule.

Upon review, we can see you spoke with our team on the morning of your scheduled pickup date regarding the anticipated collection time. While we unfortunately are unable to provide an exact pickup time unless a 1-hour pickup window is purchased for an additional fee, our team did confirm your shipment remained on schedule for collection prior to 6:00 PM. We can also confirm the shipment was successfully collected later that afternoon at 3:08 PM.

We apologize for any confusion regarding the pickup process and understand the uncertainty around pickup timing can be frustrating. That said, we’re pleased the shipment was ultimately collected and delivered within the timeframe selected during booking.

For future shipments, if the standard pickup window is inconvenient, you do have a few additional options available:

- Drop the packaged and labeled shipment off at a local carrier location

- Leave the packaged and labeled shipment in a secure location outside the front door of your residence at your discretion for collection

- Upgrade to a 1-hour pickup window for an additional charge

If you would like to discuss your experience further, our team would be happy to assist. We can be reached by call or text at 800-604-7021 or by email at customersupport@shipgo.com.

Thank you again for choosing ShipGo, and we look forward to assisting with your future travels.

Betygsatt 5 av 5 stjärnor

Pick up

Pick up , delivery on time and smooth. Price point of 50- for a slower delivery would be better for non urgent stuff.

11 maj 2026
Betygsatt 5 av 5 stjärnor

Customer service was great

Customer service was great, I only worked with this company because they had a live person to speak with while the other companies didn't.

Everything arrived within a few days. Excellent tracking.

23 april 2026
Betygsatt 5 av 5 stjärnor

I used ShipGo to move from CA to KS with three boxes

I used ShipGo to move with three boxes, and the experience was excellent. Their live chat support was incredibly helpful. While I was struggling to get clear answers from the delivery company’s contact center, the ShipGo team always responded quickly and accurately. Having ShipGo as an intermediary made me feel much more at ease than sending the packages directly through the delivery company. Thank you so much.

8 maj 2026
Betygsatt 5 av 5 stjärnor

Best company to use to ship bags

This is the only company we use to ship our bags. Very prompt, great customer service and delivered the bags early to the hotel. I have a peace of mind knowing our bags are in good hands. Highly recommend them. Use them once and you are hooked.

7 maj 2026
Betygsatt 5 av 5 stjärnor

Our luggage was picked up and delivered…

Our luggage was picked up and delivered on time:) We had 2 pieces in shipments that came on different days, but it was still within the estimated arrival date.
Worked for us especially it was much less expensive than it would be taking them on the flight. We are satisfied with this service.

6 maj 2026
Betygsatt 5 av 5 stjärnor

Shipgo makes traveling sooo much easier…

Shipgo makes traveling sooo much easier and not any more costly than checking luggage on the plane, in fact, sometimes it has been less expensive to use shipgo than checking pieces on the airlines. Like that I can choose my service provider and have always used Fed Ex - never had a problem - my luggage even beat me home once!

1 maj 2026
Betygsatt 5 av 5 stjärnor

I was more than impressed

I was more than impressed with the prompt customer service response as I received via chat, before, during and after the shipment took place.

During a time I was stressed out and had to board a plane with my luggage (left at hotel), they were already able to confirm and make changes to my request before I even took off. And my luggage arrived from the hotel in another city, straight to my doorstep without a scratch, just a few days later.

Think you ShipGo!! Will use again, whenever needed.

6 maj 2026
Betygsatt 5 av 5 stjärnor

Looking for a way to ship good clubs…

Looking for a way to ship good clubs and bags,larger items, found it! I’m a small Auction house in Wilmington, North Carolina shipped out golf clubs and bags that were bought in a large box. Price was excellent. Got there four days early. Client was extremely happy thank you.

30 april 2026
Betygsatt 5 av 5 stjärnor

Excellent Experience with ShipGo!

Excellent Experience with ShipGo!
I recently used ShipGo for an important shipment and couldn’t be happier. The platform is super easy to use — I had my label created in just a couple of minutes. Their team was prompt with responses and kept me updated every step of the way.
The shipping service and price were outstanding — much better value than other carriers I’ve tried. Best of all, the delivery was expedient and arrived ahead of schedule in perfect condition.
I recommend ShipGo to anyone looking for reliable, affordable, and hassle-free shipping! I’ll definitely be using them again.
— A satisfied customer

28 april 2026

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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